By Tim W on February 13, 2026 Verified by Google Durham Multi Storage Inc

Great place, we'll laid out, nice and clean facility. Just reminder the manager is closed from 1-2pm daily.
Super friendly employees. Top notch!

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By Kelly Marchant (BIRDS EYE VIEW) on September 18, 2025 Verified by Google Durham Multi Storage Inc

Great place no rodent issues ,friendly staff ,washrooms on site gated and secure.
Guard Dogs on premises.

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By C P on June 13, 2025 Verified by Google Durham Multi Storage Inc

Having read the most recent review concerning Durham Multi Storage I would like to say that the experience I've had for many years has been exceptional.

Having dealt with both site manager and office staff this above review is entirely out of context.

Deborah Hollinger it seems you have various reviews , stories and a horrible obsession with any type of confrontation your able to engage in.

Your constant bullying. defamation and harassment of MANY local businesses is atrocious to say the very least.

The door worked perfectly fine when checked by staff and other employees as per your complaint.

The refund of the security deposit and the prorated amount minus the 15 days had been sent within 24hrs .

The cancelation of your unit was completed as well as per your request.

Your threats of social media propaganda and badgering of a successfully run business and their employees is truly pathetic and I think your time would be better spent working on finding a storage unit that better suites your needs.

Signed
A very satisfied customer of Durham Multi Storage

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By Gloria Able on September 10, 2024 Verified by Google Durham Multi Storage Inc

I endorse Durham Multi Storage for its secure and reliable storage.

As an international student, the facilities impressed me - clean, accessible, and well-maintained. Checkout was seamless, and the deposit refund prompt.

I'd recommend Durham Multi Storage.

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By Darcy Poirier on March 11, 2024 Verified by Google Durham Multi Storage Inc

Great staff, storage are mint condition.

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By Kevin Sandhu on December 21, 2023 Verified by Google Durham Multi Storage Inc

I unfortunately wasn’t able to use their units this year because they were all occupied. Probably because of their service/advice and pricing. No surprise. But I’m leaving a 5 star review because they have been in this business for years and they even told me what I could to get another unit at a competitor. They mentioned what to look out for and I eventually went to a competitor that they recommended who was 2nd best to them. Thank you Kim at from desk for the recommendation and look to come back and do business when you have availability.

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By Amber Diane on December 31, 2022 Verified by Google Durham Multi Storage Inc

Just a terrible business. Lockdown over holidays, no notice, no one can access their things. Poorly run business, avoid these storage units. Lady sits outside smoking drinking coffee refuses to help.

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By Stephanie Belle on April 7, 2022 Verified by Google Durham Multi Storage Inc

E-transfer or authorized payment never mentioned, when you are moving and a lot on your mind it’s easy to forget to pay on time. Paid a fee for that, you also pay for the remaining days of the month that are left before the 1st of the next month. Other places do not charge you for that. All to say the fees to rent might be lower than other places but they probably make their money in those little ways Try beech storage if your in the whitby area instead. Better ratings and 24 access with security. I was told here that they have thefts.

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By Jennifer Harris on March 23, 2022 Verified by Google Durham Multi Storage Inc

-very competitive pricing
We are repeat customers and have tented both short term and long term
-multiple unit sizes
-gated
-break-ins occur if YOU don't do due diligence
-If you put the right lock, should have no issues
-friendly staff
-mice control at exterior doors

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By Crystal Whitter on December 24, 2021 Verified by Google Durham Multi Storage Inc

I have all of my sons Christmas presents stored in my unit. I usually pick up on Christmas Eve to bring home. I’ve had the unit 7 years and do this every year. Checked your holiday hours and you’re closed !!!

How do I get all my sons presents out my unit tomorrow, Christmas Eve? Help!!!!!!!!

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By Angela Bagatto on September 13, 2021 Verified by Google Durham Multi Storage Inc

Rented an inside 10x10 storage unit (all that was available) for 3 months to store stuff from our house while selling and moving. There is no security gate during business hours, anyone can enter the property and the doors to the buildings where the interior units are housed are not locked. During 3 occasions when we were trying to load stuff into the unit, the light was non-functional making it impossible to put items in the unit. The response from the main desk when the issue was brought up was "sorry". They did not have portable lighting available to address the issue nor did they provide any compensation for the fact that the unit was unusable during that period. A week before vacating, our unit was broken into. The response from the company was an apology and an offer of $5 off the purchase of a new lock from them. Would never use this place again.

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