By brainless fpv on August 2, 2022 Verified by Google Pen Storage

by far worst place to store you belongings the owner is very rude and will not listen to anything u say stored my bikes in thier to find out rats got in to the airlifter's when i confronted him about he said not my problem tried to pick up my belongings and had Niagara region involved as he was holding my stuff at first it seemed good for the price and the manager was respectful at first tell now and for the price of the unit u can go up the road a bit and pay 10 bucks more and much better staff and very respectful but i would not recmond pen storage to anyone after all this shuld be a option for no stars

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By Karen Moore on December 21, 2019 Verified by Google Pen Storage

Worst storage unit ever. Had to throw stuff out because of mice (threw out some irreplaceable childhood items). There was a fire in our row and unit was damaged. Was living in Alberta at the time. I was told our stuff would be moved and they would put a lock on the new unit. They put a zip tie. Unit was not locked, door was broken. The owner didn’t care, wouldn’t listen. He was extremely rude and arrogant. Gave one star, only because I could not give less. Would never recommend this to anyone

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By Alexis Killens on August 5, 2019 Verified by Google Pen Storage

Lowest price in St.Catharines! I did my shopping & am so happy I ended up at this place! Incredible owner who is so so nice. Very accommodating when it comes to moving in whenever you may need. Made my stressful moving process so much better ending up at a place like this!

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By Jim Boisvert on February 12, 2019 Verified by Google Pen Storage

This is the dirtiest storage unit I have ever seen. I had family who needed to store stuff there temporarily. When we went to move the stuff out the unit was obviously infested with mice. The couch had holes in in from where the mice went in and the was mouse feces all over. When I mentioned it to John he said well there's nothing he can do and demanded we take the mouse infested couch us as he wouldn't dispose of it. He had a very arrogant attitude and when I mentioned I would be leaving a bad review he said do what you want it's your proagative. Worse experience I've had. Avoid this place at all costs.

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By Phallynn Rehberg on January 29, 2019 Verified by Google Pen Storage

After my divorce I had some things I needed to store. After calling numerous storage facilities around the city, this place by a long shot had the best prices. The owner and front desk guy were super sweet and helpful. They just built a new building and it’s great. After reading these other reviews about complaining of rats??? There is a rat problem in the city after closing of hospitals and GMC plant. There are rats literally everywhere!!! There was an exterminator when I was there the other day. So give them a break would ya???? Geeezzzzz

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By brainless fpv on August 2, 2022 Verified by Google Pen Storage

by far worst place to store you belongings the owner is very rude and will not listen to anything u say stored my bikes in thier to find out rats got in to the airlifter's when i confronted him about he said not my problem tried to pick up my belongings and had Niagara region involved as he was holding my stuff at first it seemed good for the price and the manager was respectful at first tell now and for the price of the unit u can go up the road a bit and pay 10 bucks more and much better staff and very respectful but i would not recmond pen storage to anyone after all this shuld be a option for no stars

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By Karen Moore on December 21, 2019 Verified by Google Pen Storage

Worst storage unit ever. Had to throw stuff out because of mice (threw out some irreplaceable childhood items). There was a fire in our row and unit was damaged. Was living in Alberta at the time. I was told our stuff would be moved and they would put a lock on the new unit. They put a zip tie. Unit was not locked, door was broken. The owner didn’t care, wouldn’t listen. He was extremely rude and arrogant. Gave one star, only because I could not give less. Would never recommend this to anyone

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By Alexis Killens on August 5, 2019 Verified by Google Pen Storage

Lowest price in St.Catharines! I did my shopping & am so happy I ended up at this place! Incredible owner who is so so nice. Very accommodating when it comes to moving in whenever you may need. Made my stressful moving process so much better ending up at a place like this!

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By Jim Boisvert on February 12, 2019 Verified by Google Pen Storage

This is the dirtiest storage unit I have ever seen. I had family who needed to store stuff there temporarily. When we went to move the stuff out the unit was obviously infested with mice. The couch had holes in in from where the mice went in and the was mouse feces all over. When I mentioned it to John he said well there's nothing he can do and demanded we take the mouse infested couch us as he wouldn't dispose of it. He had a very arrogant attitude and when I mentioned I would be leaving a bad review he said do what you want it's your proagative. Worse experience I've had. Avoid this place at all costs.

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By Phallynn Rehberg on January 29, 2019 Verified by Google Pen Storage

After my divorce I had some things I needed to store. After calling numerous storage facilities around the city, this place by a long shot had the best prices. The owner and front desk guy were super sweet and helpful. They just built a new building and it’s great. After reading these other reviews about complaining of rats??? There is a rat problem in the city after closing of hospitals and GMC plant. There are rats literally everywhere!!! There was an exterminator when I was there the other day. So give them a break would ya???? Geeezzzzz

Write a Comment