By Lava Grouse on November 21, 2011 Verified by Guest

Awful customer service

The front desk girl registered my 4 y.o. child to the swimming lessons for the babies until 12 months! When we came for the first lesson, they kept us waiting for an hour, then refused to let our child even to swim for several minutes to stop him crying. After an hour and a half, without a single sorry after their mistake, they suggested to pay for me, his father, to accompany him this time. My son had terrible experience and cried all the way back home.
For the parents who love their children: do not let them go to this terrible place with ignorant and impudent personnel!

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By Lava Grouse on November 21, 2011 Verified by Guest

Awful customer service

The front desk girl registered my 4 y.o. child to the swimming lessons for the babies until 12 months! When we came for the first lesson, they kept us waiting for an hour, then refused to let our child even to swim for several minutes to stop him crying. After an hour and a half, without a single sorry after their mistake, they suggested to pay for me, his father, to accompany him this time. My son had terrible experience and cried all the way back home.
For the parents who love their children: do not let them go to this terrible place with ignorant and impudent personnel!

Write a Comment