11 Bentley Ave, Nepean, ON, K2E 6T7
Listed In: Taxis

By Fuchsia Chameleon on April 8, 2016 Verified by Guest
Terrible! Mislead as to availability of vars ended up an hour late for a two hour event and ended up having to take my car as they never showed up! Called 3 times and was told the car was on it's way promised! No show! Shame on you! Would give no stars if possible!

By Amethyst Sloth on February 16, 2014 Verified by Guest
This is potentially the worst cab/business that I have ever encountered. Two days ago we spoke with customer services representatives "Kathy" and "Ashely" informed us that the cab was on it's way to our home, while we waited 2 hours. We called back twice and encountered the two most extremely rude people we have ever had to deal with. We were disgusted by the service provided - do NOT give them your business. Should we drink and drive tonight - or are you "on your way"? - still waiting...

By nepeanreside on November 6, 2011 Verified by Email
TERRIBLE SERVICE: called and requested a cab at 4:05pm for an important meeting I had to make, was told one was on the way. At 4:35 called back to check status of cab, was told it would just be another minute or two. Called back at 4:50 to check status again, was told cab was cancelled for "no show" when I had not moved from the front door the entire time and they already had my ring# regardless (never rang). There's no way the cab could have been at my address. Transferred to dispatch who accuses me of not being there even though I insisted I was at the front door the entire time. They finally send another cab after much argument, that one takes a half hour to arrive, so missed my appointment by 20 minutes. AVOID WEST-WAY TAXI! Use Dj's TAXI : (613) 829-9900

By Fuchsia Chameleon on April 8, 2016 Verified by Guest
Terrible! Mislead as to availability of vars ended up an hour late for a two hour event and ended up having to take my car as they never showed up! Called 3 times and was told the car was on it's way promised! No show! Shame on you! Would give no stars if possible!

By Amethyst Sloth on February 16, 2014 Verified by Guest
This is potentially the worst cab/business that I have ever encountered. Two days ago we spoke with customer services representatives "Kathy" and "Ashely" informed us that the cab was on it's way to our home, while we waited 2 hours. We called back twice and encountered the two most extremely rude people we have ever had to deal with. We were disgusted by the service provided - do NOT give them your business. Should we drink and drive tonight - or are you "on your way"? - still waiting...

By nepeanreside on November 6, 2011 Verified by Email
TERRIBLE SERVICE: called and requested a cab at 4:05pm for an important meeting I had to make, was told one was on the way. At 4:35 called back to check status of cab, was told it would just be another minute or two. Called back at 4:50 to check status again, was told cab was cancelled for "no show" when I had not moved from the front door the entire time and they already had my ring# regardless (never rang). There's no way the cab could have been at my address. Transferred to dispatch who accuses me of not being there even though I insisted I was at the front door the entire time. They finally send another cab after much argument, that one takes a half hour to arrive, so missed my appointment by 20 minutes. AVOID WEST-WAY TAXI! Use Dj's TAXI : (613) 829-9900