By Polly Poll on September 17, 2021 Verified by Google

Terrible service!!! MONEY is the first consideration to them, not the pet!!! They use every method to rip you off. If you want to repeat the prescription and not do the check up again (which I just took my dog for them to check up 3 weeks ago), they made nonsense excuse to make you wait for a week for the medication; but if you spend more money and bring your pet in for another check up, they will provide the prescription right away. Never going back again even though I have using them for 20+ years!!! No moral in doing business!!! They charged expensive and still want more, but provide worst service especially the front desk. I called to ask for repeat prescription and they told me to wait for them to call back, no reply till the next day, I called again and they told me there is no record of my file. If you care for your pet, DON'T go to this clinic because they don't care of your loved one, they only care the MONEY!!!

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By romeoescobar on August 22, 2016 Verified by Email

July 7, 2016...we checked in Gus, our lovely and happy pet for boarding but he passed away. We are very frustrated, disappointed and devastated. We are missing him very much!

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By Shady27 on July 15, 2015 Verified by Email

Very professional staff. Highly recommended.

Shady thanks for dr. Burnett and Rebecca's care.

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By regularguy on October 12, 2010 Verified by Email

I had to pay nearly $1,800 in the last month of my dogs life. I asked repeatedly if my dog was in pain and did not get a straight answer. When my wife went in, they preyed on her fragile state and talked her into 3 new medications and an ultrasound. After all that, there was no improvement in her condition. We finally took matters into our own hands and had her put down. While we were having her put down, they asked if we wanted a clay imprint of her feet (an extra $40 - of course) I hated the whole process. They took advantage of our attachment to our dog and milked the file for all it was worth.

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By Scarlet Goat on August 22, 2009 Verified by Guest

wonderful, caring staff and skilled veterinarians.

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By Polly Poll on September 17, 2021 Verified by Google

Terrible service!!! MONEY is the first consideration to them, not the pet!!! They use every method to rip you off. If you want to repeat the prescription and not do the check up again (which I just took my dog for them to check up 3 weeks ago), they made nonsense excuse to make you wait for a week for the medication; but if you spend more money and bring your pet in for another check up, they will provide the prescription right away. Never going back again even though I have using them for 20+ years!!! No moral in doing business!!! They charged expensive and still want more, but provide worst service especially the front desk. I called to ask for repeat prescription and they told me to wait for them to call back, no reply till the next day, I called again and they told me there is no record of my file. If you care for your pet, DON'T go to this clinic because they don't care of your loved one, they only care the MONEY!!!

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By romeoescobar on August 22, 2016 Verified by Email

July 7, 2016...we checked in Gus, our lovely and happy pet for boarding but he passed away. We are very frustrated, disappointed and devastated. We are missing him very much!

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By Shady27 on July 15, 2015 Verified by Email

Very professional staff. Highly recommended.

Shady thanks for dr. Burnett and Rebecca's care.

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By regularguy on October 12, 2010 Verified by Email

I had to pay nearly $1,800 in the last month of my dogs life. I asked repeatedly if my dog was in pain and did not get a straight answer. When my wife went in, they preyed on her fragile state and talked her into 3 new medications and an ultrasound. After all that, there was no improvement in her condition. We finally took matters into our own hands and had her put down. While we were having her put down, they asked if we wanted a clay imprint of her feet (an extra $40 - of course) I hated the whole process. They took advantage of our attachment to our dog and milked the file for all it was worth.

Write a Comment

By Scarlet Goat on August 22, 2009 Verified by Guest

wonderful, caring staff and skilled veterinarians.

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