Listed In: Grocery Stores
South West Corner of Yonge Street & Steeles Avenue West (Centerpoint Mall)
By Silvia Roberts on July 10, 2023 Verified by Guest
They sell moldy bread and would not give a refund even to a weekly shopper.
By Lolita Mike on January 13, 2022 Verified by Google
I went to the store about 8:30 P.M. on January 12, 2022. The Clorox Foaming was on sale - if you buy 2 or more you pay $3 each otherwise it is 3.99. So I bought 2. I was charged 3.99 each. The cashier suggested to return them to Customer Service. So I did. Just for curiosity I went again to check the price and met there the customer service employee I just talk to. He tried to explain that the price includes the tax and make me look like I can't read the label. I can imagine how many customers payed higher price for this item. Very disappointed.
By Andrea Laguna on March 6, 2021 Verified by Google
Everyday Thursday i always want to write a review about this lady for the three months i think every Thursday she is the customer service on the afternoon. She is really fine and so kind lady i always ask her name and she know that i really keep asking for help on her and her name is jamela. I wish all the lady that’s working in there is same attitude like her she really trained so well. I always adore this young lady because she really indeed so nice and kind and i wish the owner won’t let her go. Last time, i know that she really busy and i really need to find some items she directly lead me the way through the aisle and give me the item the I’ve been looking for and i was like thank you so much and I’m sorry I’m bothering and she said so dearly “it’s my pleasure to help you” I never met someone who said like that before. I wish this girl to be more successful and hopefully she will read it. So for mu suggestion the best time to come is Thursday in the afternoon.
By Haidee Elizaga on August 10, 2020 Verified by Email
I was in the store almost 5x a week to buy some groceries.Im so thankful with some staff that are helpful,but last Friday morning I did a shopping of of more than 300 dollars of groceries,i got some boxes and few recycle bags,only to find out after paying andpacking my stuffs that i need a plastic bag atleast 1,i ask the cashier which i think she is new and the costumers service guy with long hair if they could give me one plastic bag but instead they ask me to pay it, i dont have cash i used debit that time and for 10 cents,i need to pay with my card,which so unacceptable,so i left the store so upset because of a bit of favor being a costumer both of them never give 1 plastic bag.I hope they should look at the situation and be considerate.
By Tanya Rumberg on August 4, 2020 Verified by Email
Twice I went shopping to this store. And both times cashier provided awful customer service. I suggest to train cashiers so they don't yell at customers and know how to provide pleasant atmosphere, knowledgeable product service and just simply be polite.
By oscar on July 1, 2016 Verified by Email
this by by far the best store in the area. i save money, its clean, the staff is great. there is nowhere better to shop. t
By Violet Bee on June 28, 2016 Verified by Guest
Urgent! Pay attention!
Cheque your credit card and see how many times you are double charged by them.
TK
By Magenta Viper on April 27, 2016 Verified by Guest
There should be something wrong once you go for a quick shopping and you can find more than 3 different items (processed meat and diary products) with passed expiry date !
Its getting more ugly once you can see next to 50 to 60% of the items expired out of same category and the expiry date is about 40 days ago !!!
I will take a picture/video and upload it next time for sure ....
Good luck Carlo's nofrills !
By Crimson Sole on February 7, 2016 Verified by Guest
Their security guard at the entrance from the mall is very unprofessional and rude. He yelled at me for trying to get a cart from another customer who was returning it at the time. I gave my quarter dollar in exchange so that she doesn't need to put it back. But that guard yelled and even caught the attention of many shoppers. At that time there were more carts being pushed in to the lane which I didn't see it coming from inside the store. So I said, sorry I didn't see it coming, but why are you so upset. And he said, I am not upset! He said it still yelling. I said to him, but you are yelling at the woman, I said. He responded to me in a very rude manner and with arrogance, "I did not yell! You don't want me to start yelling because if I yelled your head may blew off! At that moment I went to see the manager and complained about the guard's attitude. Hoping they will act and discipline this man. Apparently, according to the manager, that was not the first time a customer complained about that guards' attitude.
By Carmine Goldfish on January 31, 2016 Verified by Guest
went to purchase something today jan 30, 2016 sunday @ 5:30 but the staff on casher 16 and the security guard assign are so rude. I never thought to come back in this nofrills.
By tina Guineafowl on January 27, 2015 Verified by Guest
The security guard harassed my mom because she appeared to have more than 12 items in her cart in the express line. My mom had exactly 12 items and told the security guard to count them. He told her to “Shut up”. I really wanted to ask him if he can count up to 12, but didn’t. I regret not asking him this. My mom told him to enforce the 12 items limit on people in line that obviously had more than 12 items, instead of picking on her. He told her to “Shut up” again. We talked to the manager and owner about this and we hope that he doesn’t work there anymore. He could have reminded all customers that the cashiers will only process the first 12 items placed on the conveyor belt.
By Maroon Fox on December 6, 2014 Verified by Guest
On two separate occasion in recent months, my elderly aunt purchased some fresh fish from the fish counter, and asked the man to scale it for her. She continued her shopping and came back for it later, when she got home she noticed a fish was missing. The first time she let it go thinking maybe it was just an error on their part, but yesterday it happened again. It looks likes this No Frills employes thieves and scam artists that take advantage of the elderly and God knows who else. Buyer be ware!
By Scarlet Donkey on December 13, 2013 Verified by Guest
Yesterday (12 Dec. 2013)I bought packet of Instant Oatmeal packet with Maple and brown sugar. It is my fault i didn't check the expiry date it was 14 oct.2013 when I opened small sachets the oatmeal has become like rock. I know I can return it but for that i have to spend more money for the bus fair. I wanted to let the management know about this and I called 4 times today no one to answer for customers just simply a recorded message. So people be careful what you buy there always remember to check the expiry date. I have no choice other than complaining to the Consumer protection Agency.
By Cinnamon Mule on October 11, 2013 Verified by Guest
I was shopping a Carlos No Frills in the afternoon on Friday, October 10, 2013. I had to use the washroom. Carlos No Frills has a notice posted on the washroom door that shopping carts are not allowed in the washroom (not that I would want my groceries taken into the washroom). I left my cart next to the washroom door. When I came out of the washroom, I found my cart gone and all my groceries on the floor next to the washroom door. What does say about out society. No respect. My suggestion is to have cameras (same as Loblaws) to observe behavior such as this. I had to get another cart and I did not take the items that were thrown on the floor.
By Bole Vulture on September 27, 2013 Verified by Guest
By far the best store in the area. Those that shop here know.
By Chestnut Halibut on May 25, 2013 Verified by Guest
Witnessed an incident between the manager Richard (manager for this week as regular manager on vacation) and a senior citizen. Mr. Richard was extremely rude and disrespectful to the lady who never mind is a customer buying at his store but most importantly a person who could be his mother. I am disgusted by his behaviour & as a regular customer at this No Frills I find this behaviour & lack of professionalism off putting.
By Carmine Snow-Leopard on August 3, 2012 Verified by Guest
I have lived in this area for years now and have noticed the staffs attitude getting worse. Overall , its got a great selection and good deals. I would have given it a 5 but the staffs attitude brought it down to a 4.
By Cinnamon Trapdoor-spider on December 4, 2011 Verified by Guest
Carlos No Frills centerpoint Mall Sunday December 4th, 2011
Great store, excellent staff, super management, creative choice of groceries, good looking staff, based with the some level of professionalism, fruit staff always willing to help and I would like to apoligise to your staff for being rude.
My only problem is I do not know what time the store closes on Sundays.Could someeone please post this information please. I also wanted to suggest that the expand on your BULK FOODS I think this add to the sense of your store. Thank you for now.
By fatimasayeh on April 23, 2011 Verified by Email
I was there to day to buy a Nest coffee brand that was on special for $2.99 ,but nothing on the shelf as usual .
I end-up picking up a different brand,anyway I get to the cash to pay for my groceries,the cashier handing to a customer in front of me and who appeared to be her friend 2 bags of 10 bottles each of nest coffee brand ,I asked how can i get some too, she said sorry no more,i picked this earlier .I was mad and I said to her{I didn't know you suppose to know a cashier to get the special}.
By Cyan Tuna on January 30, 2011 Verified by Guest
I met a filipino guy in produce deparment working in vegetable section, he is so friendly and gave a great smile as I was asking a fresh lettuce.
By Gray Cuckoo on December 23, 2010 Verified by Guest
I was in there the other day and among other things I picked up some berries. As I was leaving the produce area, an employee said to me(out of the blue) "those don't look so good sir, let me get you another package. Now that's service. Very clean and organized even compared to regular Loblaws stores. Prices are excellent.
By Ao Haddock on December 2, 2010 Verified by Guest
Always clean and great staff to help you
By Bistre Arrow-crab on August 4, 2009 Verified by Guest
Simply awesome deals and food!!!!!
By Mrcool on July 30, 2009 Verified by Email
Wow i was there yesterday for the first time. I've never seen a cleaner No Frills any where(I seen some one drop something on the floor and walk away an employee seen it and walk over right away and clen it up there staff must care). They cater to all types of people. They have a large selection of kosher, that you don't see out there. The quality of their produce is great for their lower prices. I must say it was a great shopping experience there.
By georgenoory on July 26, 2009 Verified by Email
the selection is great and so are the prices. 10,000 people die from starvation every day and you people complain about trivial %&*%$#@. Give it a rest and be thankful there are stores like this to provide us with an abundance of food.
By Silvia Roberts on July 10, 2023 Verified by Guest
They sell moldy bread and would not give a refund even to a weekly shopper.
By Lolita Mike on January 13, 2022 Verified by Google
I went to the store about 8:30 P.M. on January 12, 2022. The Clorox Foaming was on sale - if you buy 2 or more you pay $3 each otherwise it is 3.99. So I bought 2. I was charged 3.99 each. The cashier suggested to return them to Customer Service. So I did. Just for curiosity I went again to check the price and met there the customer service employee I just talk to. He tried to explain that the price includes the tax and make me look like I can't read the label. I can imagine how many customers payed higher price for this item. Very disappointed.
By Andrea Laguna on March 6, 2021 Verified by Google
Everyday Thursday i always want to write a review about this lady for the three months i think every Thursday she is the customer service on the afternoon. She is really fine and so kind lady i always ask her name and she know that i really keep asking for help on her and her name is jamela. I wish all the lady that’s working in there is same attitude like her she really trained so well. I always adore this young lady because she really indeed so nice and kind and i wish the owner won’t let her go. Last time, i know that she really busy and i really need to find some items she directly lead me the way through the aisle and give me the item the I’ve been looking for and i was like thank you so much and I’m sorry I’m bothering and she said so dearly “it’s my pleasure to help you” I never met someone who said like that before. I wish this girl to be more successful and hopefully she will read it. So for mu suggestion the best time to come is Thursday in the afternoon.
By Haidee Elizaga on August 10, 2020 Verified by Email
I was in the store almost 5x a week to buy some groceries.Im so thankful with some staff that are helpful,but last Friday morning I did a shopping of of more than 300 dollars of groceries,i got some boxes and few recycle bags,only to find out after paying andpacking my stuffs that i need a plastic bag atleast 1,i ask the cashier which i think she is new and the costumers service guy with long hair if they could give me one plastic bag but instead they ask me to pay it, i dont have cash i used debit that time and for 10 cents,i need to pay with my card,which so unacceptable,so i left the store so upset because of a bit of favor being a costumer both of them never give 1 plastic bag.I hope they should look at the situation and be considerate.
By Tanya Rumberg on August 4, 2020 Verified by Email
Twice I went shopping to this store. And both times cashier provided awful customer service. I suggest to train cashiers so they don't yell at customers and know how to provide pleasant atmosphere, knowledgeable product service and just simply be polite.
By oscar on July 1, 2016 Verified by Email
this by by far the best store in the area. i save money, its clean, the staff is great. there is nowhere better to shop. t
By Violet Bee on June 28, 2016 Verified by Guest
Urgent! Pay attention!
Cheque your credit card and see how many times you are double charged by them.
TK
By Magenta Viper on April 27, 2016 Verified by Guest
There should be something wrong once you go for a quick shopping and you can find more than 3 different items (processed meat and diary products) with passed expiry date !
Its getting more ugly once you can see next to 50 to 60% of the items expired out of same category and the expiry date is about 40 days ago !!!
I will take a picture/video and upload it next time for sure ....
Good luck Carlo's nofrills !
By Crimson Sole on February 7, 2016 Verified by Guest
Their security guard at the entrance from the mall is very unprofessional and rude. He yelled at me for trying to get a cart from another customer who was returning it at the time. I gave my quarter dollar in exchange so that she doesn't need to put it back. But that guard yelled and even caught the attention of many shoppers. At that time there were more carts being pushed in to the lane which I didn't see it coming from inside the store. So I said, sorry I didn't see it coming, but why are you so upset. And he said, I am not upset! He said it still yelling. I said to him, but you are yelling at the woman, I said. He responded to me in a very rude manner and with arrogance, "I did not yell! You don't want me to start yelling because if I yelled your head may blew off! At that moment I went to see the manager and complained about the guard's attitude. Hoping they will act and discipline this man. Apparently, according to the manager, that was not the first time a customer complained about that guards' attitude.
By Carmine Goldfish on January 31, 2016 Verified by Guest
went to purchase something today jan 30, 2016 sunday @ 5:30 but the staff on casher 16 and the security guard assign are so rude. I never thought to come back in this nofrills.
By tina Guineafowl on January 27, 2015 Verified by Guest
The security guard harassed my mom because she appeared to have more than 12 items in her cart in the express line. My mom had exactly 12 items and told the security guard to count them. He told her to “Shut up”. I really wanted to ask him if he can count up to 12, but didn’t. I regret not asking him this. My mom told him to enforce the 12 items limit on people in line that obviously had more than 12 items, instead of picking on her. He told her to “Shut up” again. We talked to the manager and owner about this and we hope that he doesn’t work there anymore. He could have reminded all customers that the cashiers will only process the first 12 items placed on the conveyor belt.
By Maroon Fox on December 6, 2014 Verified by Guest
On two separate occasion in recent months, my elderly aunt purchased some fresh fish from the fish counter, and asked the man to scale it for her. She continued her shopping and came back for it later, when she got home she noticed a fish was missing. The first time she let it go thinking maybe it was just an error on their part, but yesterday it happened again. It looks likes this No Frills employes thieves and scam artists that take advantage of the elderly and God knows who else. Buyer be ware!
By Scarlet Donkey on December 13, 2013 Verified by Guest
Yesterday (12 Dec. 2013)I bought packet of Instant Oatmeal packet with Maple and brown sugar. It is my fault i didn't check the expiry date it was 14 oct.2013 when I opened small sachets the oatmeal has become like rock. I know I can return it but for that i have to spend more money for the bus fair. I wanted to let the management know about this and I called 4 times today no one to answer for customers just simply a recorded message. So people be careful what you buy there always remember to check the expiry date. I have no choice other than complaining to the Consumer protection Agency.
By Cinnamon Mule on October 11, 2013 Verified by Guest
I was shopping a Carlos No Frills in the afternoon on Friday, October 10, 2013. I had to use the washroom. Carlos No Frills has a notice posted on the washroom door that shopping carts are not allowed in the washroom (not that I would want my groceries taken into the washroom). I left my cart next to the washroom door. When I came out of the washroom, I found my cart gone and all my groceries on the floor next to the washroom door. What does say about out society. No respect. My suggestion is to have cameras (same as Loblaws) to observe behavior such as this. I had to get another cart and I did not take the items that were thrown on the floor.
By Bole Vulture on September 27, 2013 Verified by Guest
By far the best store in the area. Those that shop here know.
By Chestnut Halibut on May 25, 2013 Verified by Guest
Witnessed an incident between the manager Richard (manager for this week as regular manager on vacation) and a senior citizen. Mr. Richard was extremely rude and disrespectful to the lady who never mind is a customer buying at his store but most importantly a person who could be his mother. I am disgusted by his behaviour & as a regular customer at this No Frills I find this behaviour & lack of professionalism off putting.
By Carmine Snow-Leopard on August 3, 2012 Verified by Guest
I have lived in this area for years now and have noticed the staffs attitude getting worse. Overall , its got a great selection and good deals. I would have given it a 5 but the staffs attitude brought it down to a 4.
By Cinnamon Trapdoor-spider on December 4, 2011 Verified by Guest
Carlos No Frills centerpoint Mall Sunday December 4th, 2011
Great store, excellent staff, super management, creative choice of groceries, good looking staff, based with the some level of professionalism, fruit staff always willing to help and I would like to apoligise to your staff for being rude.
My only problem is I do not know what time the store closes on Sundays.Could someeone please post this information please. I also wanted to suggest that the expand on your BULK FOODS I think this add to the sense of your store. Thank you for now.
By fatimasayeh on April 23, 2011 Verified by Email
I was there to day to buy a Nest coffee brand that was on special for $2.99 ,but nothing on the shelf as usual .
I end-up picking up a different brand,anyway I get to the cash to pay for my groceries,the cashier handing to a customer in front of me and who appeared to be her friend 2 bags of 10 bottles each of nest coffee brand ,I asked how can i get some too, she said sorry no more,i picked this earlier .I was mad and I said to her{I didn't know you suppose to know a cashier to get the special}.
By Cyan Tuna on January 30, 2011 Verified by Guest
I met a filipino guy in produce deparment working in vegetable section, he is so friendly and gave a great smile as I was asking a fresh lettuce.
By Gray Cuckoo on December 23, 2010 Verified by Guest
I was in there the other day and among other things I picked up some berries. As I was leaving the produce area, an employee said to me(out of the blue) "those don't look so good sir, let me get you another package. Now that's service. Very clean and organized even compared to regular Loblaws stores. Prices are excellent.
By Ao Haddock on December 2, 2010 Verified by Guest
Always clean and great staff to help you
By Bistre Arrow-crab on August 4, 2009 Verified by Guest
Simply awesome deals and food!!!!!
By Mrcool on July 30, 2009 Verified by Email
Wow i was there yesterday for the first time. I've never seen a cleaner No Frills any where(I seen some one drop something on the floor and walk away an employee seen it and walk over right away and clen it up there staff must care). They cater to all types of people. They have a large selection of kosher, that you don't see out there. The quality of their produce is great for their lower prices. I must say it was a great shopping experience there.
By georgenoory on July 26, 2009 Verified by Email
the selection is great and so are the prices. 10,000 people die from starvation every day and you people complain about trivial %&*%$#@. Give it a rest and be thankful there are stores like this to provide us with an abundance of food.
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Carlo's No Frills 2.8 out of 5.0 based on 28 user reviews.
1591 Wilson Ave, Toronto, ON (11 Km Away)
6220 Yonge St, North York, ON (1 Km Away)
3.0 