Downunder Travel

Downunder Travel

3.0

(2 Reviews)

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2 Saint Clair Avenue West, 18th Floor, Toronto, Ontario, M4V 1L5

905-597-4329

Website

Today 9:00am - 5:00pm

Listed In: Travel Agents

For over 20 years, we at Downunder Travel have been a premier choice for Canadian travelers looking to visit niche destinations: Australia, New Zealand, Cook Islands, Tahiti, Fiji, Samoa, Asia, Central America and Africa. Since its inception, Downunder Travel has become a household name synonymous… Read more

3.0

2 Reviews

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Raspberry Owl

By Raspberry Owl on December 12, 2011 Verified by Guest

If you are planning a trip to Australia, take my advice and do not let the name ' Down Under Travel' fool you....they have no clue how to properly plan a worthwhile and doable trip. After spending a month in Australia and having to cancel 4 of the many tours they organized due to having a poor grasp of the time needed to get from one point to another...we were left frustrated during a time when we should have enjoyed our trip.
Do yourself a favor and take the time to research a company actually located in Australia in case there is a problem while on route...do not spend your hard earned money with a company interested more on sounding good than actually coming through with workable itineraries...better yet, use sites such as Trip Advisor and the like to plan your own route. Companies such as Down Under Travel only sound authentic....not the real 'deal'.

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R

By Downunder Travel

In my capacity as the founder and MD of Downunder Travel, I am determined to get to the bottom of your negative experience with our company. I just happened across your not so encouraging review online....perhaps you could send me an e-mail to info@downunder-travel.com att Jason, and I can address what happened right away. Our company strives to acheive excellence in everything we do...our team works incredibly hard to give our customers a wonderful experience Downunder. I am hoping you have our company mixed up with another that has a similar name?...but if not I would sincerely like to get to the root of your issues. Thank you. Jason

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R

By Downunder Travel

For any readers that happen across this negative review. I would like to advise that we never did hear from this person before or after they created this review. We pride ourselves on our customer service and feel that any negative reviews online should be substantiated by sending their concerns through the correct channel before making such serious allegations. We work extremely hard to meet our customers needs and wants day in/day out and can assure any review reader that we have thousands of very happy customers every year.

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sbarossa

By sbarossa on February 12, 2010 Verified by Email

I booked a trip with Downunder Travel over the Christmas Holidays and it was so much more than I could have ever imagined... they are true specialist with first hand knowledge of the places that they travel to. It was my first big trip away from home and I was planning to go on my own. I was a little nervous but my agent took the time to address my concerns and cover my wish list.

I loved Australia and I can't wait to go back again. Thanks Downunder

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R

By Downunder Travel

Thanks for your positive comments about your experience with our company and Australia. It is lovely to hear that you enjoyed yourself and most rewarding to hear that our company had a lot to do with that. Thanks again for your comment. All the best. Jason W MD Downunder Travel Ltd

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Raspberry Owl

By Raspberry Owl on December 12, 2011 Verified by Guest

If you are planning a trip to Australia, take my advice and do not let the name ' Down Under Travel' fool you....they have no clue how to properly plan a worthwhile and doable trip. After spending a month in Australia and having to cancel 4 of the many tours they organized due to having a poor grasp of the time needed to get from one point to another...we were left frustrated during a time when we should have enjoyed our trip.
Do yourself a favor and take the time to research a company actually located in Australia in case there is a problem while on route...do not spend your hard earned money with a company interested more on sounding good than actually coming through with workable itineraries...better yet, use sites such as Trip Advisor and the like to plan your own route. Companies such as Down Under Travel only sound authentic....not the real 'deal'.

Write a Comment

R

By Downunder Travel

In my capacity as the founder and MD of Downunder Travel, I am determined to get to the bottom of your negative experience with our company. I just happened across your not so encouraging review online....perhaps you could send me an e-mail to info@downunder-travel.com att Jason, and I can address what happened right away. Our company strives to acheive excellence in everything we do...our team works incredibly hard to give our customers a wonderful experience Downunder. I am hoping you have our company mixed up with another that has a similar name?...but if not I would sincerely like to get to the root of your issues. Thank you. Jason

Write a Reply

R

By Downunder Travel

For any readers that happen across this negative review. I would like to advise that we never did hear from this person before or after they created this review. We pride ourselves on our customer service and feel that any negative reviews online should be substantiated by sending their concerns through the correct channel before making such serious allegations. We work extremely hard to meet our customers needs and wants day in/day out and can assure any review reader that we have thousands of very happy customers every year.

Write a Reply

sbarossa

By sbarossa on February 12, 2010 Verified by Email

I booked a trip with Downunder Travel over the Christmas Holidays and it was so much more than I could have ever imagined... they are true specialist with first hand knowledge of the places that they travel to. It was my first big trip away from home and I was planning to go on my own. I was a little nervous but my agent took the time to address my concerns and cover my wish list.

I loved Australia and I can't wait to go back again. Thanks Downunder

Write a Comment

R

By Downunder Travel

Thanks for your positive comments about your experience with our company and Australia. It is lovely to hear that you enjoyed yourself and most rewarding to hear that our company had a lot to do with that. Thanks again for your comment. All the best. Jason W MD Downunder Travel Ltd

Write a Reply

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Downunder Travel 3.0 out of 5.0 based on 2 user reviews.

Downunder Travel
2 Saint Clair Avenue West, 18th Floor, Toronto, Ontario
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Additional Business Details

Business Hours

Monday 9:00am - 5:00pm

Tuesday 9:00am - 5:00pm

Wednesday 9:00am - 5:00pm

Thursday 9:00am - 5:00pm

Friday 9:00am - 5:00pm

Saturday Closed

Sunday Closed

Email

sarah@downunder-travel.com

Additional Locations See All

Downunder Travel Ltd

Downunder Travel Ltd

121 14th Street NW, Calgary, AB (2712 Km Away)

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