By Amanda LeBlanc on October 3, 2023 Verified by Google

We recently made the difficult decision to euthanize our epileptic dog as his seizures were not getting better, even with high doses of medication and naturopathic remedies being used. Aquitaine Animal Hospital was the only vet available to do this service for us (we called a dozen before them), and we'd used them before, including for this dog in December (when he had my husband help hold him down for xrays, they're not allowed to expose people to radiation we've since learned). We walked in with our dog who continued having seizures in the office. Dr. Aziz wouldn't do anything without a signed quote - which I totally understand for the average pet owner. We are not the average pet owner, we've spent thousands of dollars this year trying to help our dog, we were not worried how much euthanizing him was going to cost. Six or so seizures later, he gives him an intramuscular sedative (which we told him wasn't going to work - this dog was on high doses of medication and heavy doses of diazepam that didn't do what they were supposed to) and left us there for 20ish minutes. When he finally decided that he needed a "heavy narcotic", our dog was sleeping in seconds. While talking to my teenage son in the waiting area after the dog was euthanized, I mentioned the bloodwork that the dog had the day before and how much we'd spent in the two days. Dr. Aziz's response was "I didn't charge you for the propofol". Looking at the bill, he charged us an exam fee of $80, for what exactly? Walking through the door, because it certainly wasn't for examining our seizing dog. The icing on the cake was having my husband help put him in the transport bag. Yesterday we got a sympathy card in the mail and they couldn't even be bothered to look up our dog's name. Today I went in to pick up our dog's memorial paw print, and the receptionist placed a dose of flea medication on the counter without asking what I was there for and all I could do was look at her until she asked "is that not what you're here for?". Please, find a vet that has some empathy. I do not wish this experience on anyone.

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By Larry McKinnon on November 21, 2021 Verified by Google

Took my cat in for possible ear mites. Dr. checked no mites just an infection. With medication for ears and eyes the cost was $400. Outrageous ripoff!!

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By Crimson Primate on February 5, 2017 Verified by Guest

Part 2. My dog of almost 9years in June just had a major surgery on February 1st 2017 with Dr.Aziz. I was terribly scared for her; she has never had a surgery in her life and now she is almost 9years old. I knew there was a high risk as Dr.Aziz explained to me. He was very patient with me and went through all the things which I have asked him.
She was spayed (ovaries and uterus) taken out and a lump on her left back leg was removed as well. I spent the whole day beside my phone waiting for Dr.Aziz to call me. He told me if I don't call everything is going well. I picked up my dog around 630pm just when she was in recovery. I was extremely happy when I saw my dog that I started crying. (She is my best friend and my baby :) )
Today is Feb 5th 2017 and Dr.Aziz called me 3 times to check up on my dog. She is healing well and started to walk the next day of her surgery!
I would recommend this vet to anyone!
Thank you so much Dr.Aziz!!!

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By Scarlet Tasmanian-Devil on August 3, 2016 Verified by Guest

Dr.Aziz as only one from other Vet`s diagnosed my dog on first visit. Secondly you and puppy do not need unnecessary tests. Thirdly, Dr always respond to emergency calls and was ready to work.

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By Michelle1981 on May 16, 2015 Verified by Email

I brought in my senior cat, Kitty, to Aquitaine Animal Hospital and the vet, Dr. Alaa S. Aziz is a great vet, he truly loves animals. I love my cat and I must say I have neglected my cat in terms of bringing him in for yearly vaccines. The Dr. was upset with me for not keeping up with the vaccines. This shows me he is a true advocate for animals. I brought Kitty to the animal hospital (Oakville/Mississauga) hospital and they were extremely expensive and did not give me the honest answers like I believe Dr. Aziz gave me. I'm a teacher and I do my research, and I did my research on the Aquitaine Animal Hospital and they're the best. He was attentive, professional and super loving towards my Kitty! I brought in my cat, thinking he was going to die and he got so much better. If you love your animals like I do, trust me and bring in your animal to Dr. Aziz. He is an animal miracle worker! :-)

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By Cerulean Quail on August 8, 2012 Verified by Guest

I would have to disagree with the person from 12 October..... I have never felt that this vet was over charging me... in fact I say the opposite. He only does what is absolutely necessary, and because he has the lab on the premises he cuts down on costs. My dalmation has a lot of allergy problems, and Dr Aziz did test by test, showing me each result ( I am a medical technologist, so I am able to read each result), until eventually we came to a solution. Most vets would have drawn blood and ordered everything at once and paid a fortune!
As for dogs loving their vets.... Ive been to 6 other vets in Toronto, Polo hated all of them, and out of all the vets I trust dr Aziz

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By Makaroon on April 6, 2012 Verified by Email

Dr. Aziz is an amazing doctor. He loves your pets like his own, and he understands the fact that our pets are our families. When we took our cat, Maki, in for bladder stones, we thought it was hopeless, and that we had to put Maki down. But Dr. Aziz was very determined to save Maki, and reassured us that he would do everything he could for Maki. Our cat is fine now, all thanks to Dr. Aziz. I highly recommend this veterinary clinic, the quality of service is incomparable. You wont find another doctor out there that will love and care for your pets like Dr. Aziz and his staff do. Thank you Dr.! Juli and Carol

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By lbaka on January 18, 2012 Verified by Email

I feel I must comment on the review written on 10/12/11. If you read it carefully I think you will find that the Client didn't have anything done except an exam and the skin analyzed. I don't know any Vet that would charge $182 for an examination and skin analysis. That would be outrageous. This sounds more than bogus to me. You are supposed to tell the truth when you write a review. I have been a Client at Aquitaine since it opened it's doors 3 years ago. I have a dog and I rescue cats, so you can imagine the amount of times I have to see a Vet. Dr. Aziz and his staff have always been professional, friendly, honest and up front. I always know ahead of time what the cost is and what needs to be done. Prices are also very reasonable in comparison. If you enter with a bad attitude, no matter where you go, things will not go well. I hope the review of 10/12/11 will not deter you from giving this Clinic a try. I'm sure you will be pleased.

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By Amanda LeBlanc on October 3, 2023 Verified by Google

We recently made the difficult decision to euthanize our epileptic dog as his seizures were not getting better, even with high doses of medication and naturopathic remedies being used. Aquitaine Animal Hospital was the only vet available to do this service for us (we called a dozen before them), and we'd used them before, including for this dog in December (when he had my husband help hold him down for xrays, they're not allowed to expose people to radiation we've since learned). We walked in with our dog who continued having seizures in the office. Dr. Aziz wouldn't do anything without a signed quote - which I totally understand for the average pet owner. We are not the average pet owner, we've spent thousands of dollars this year trying to help our dog, we were not worried how much euthanizing him was going to cost. Six or so seizures later, he gives him an intramuscular sedative (which we told him wasn't going to work - this dog was on high doses of medication and heavy doses of diazepam that didn't do what they were supposed to) and left us there for 20ish minutes. When he finally decided that he needed a "heavy narcotic", our dog was sleeping in seconds. While talking to my teenage son in the waiting area after the dog was euthanized, I mentioned the bloodwork that the dog had the day before and how much we'd spent in the two days. Dr. Aziz's response was "I didn't charge you for the propofol". Looking at the bill, he charged us an exam fee of $80, for what exactly? Walking through the door, because it certainly wasn't for examining our seizing dog. The icing on the cake was having my husband help put him in the transport bag. Yesterday we got a sympathy card in the mail and they couldn't even be bothered to look up our dog's name. Today I went in to pick up our dog's memorial paw print, and the receptionist placed a dose of flea medication on the counter without asking what I was there for and all I could do was look at her until she asked "is that not what you're here for?". Please, find a vet that has some empathy. I do not wish this experience on anyone.

Write a Comment

By Larry McKinnon on November 21, 2021 Verified by Google

Took my cat in for possible ear mites. Dr. checked no mites just an infection. With medication for ears and eyes the cost was $400. Outrageous ripoff!!

Write a Comment

By Crimson Primate on February 5, 2017 Verified by Guest

Part 2. My dog of almost 9years in June just had a major surgery on February 1st 2017 with Dr.Aziz. I was terribly scared for her; she has never had a surgery in her life and now she is almost 9years old. I knew there was a high risk as Dr.Aziz explained to me. He was very patient with me and went through all the things which I have asked him.
She was spayed (ovaries and uterus) taken out and a lump on her left back leg was removed as well. I spent the whole day beside my phone waiting for Dr.Aziz to call me. He told me if I don't call everything is going well. I picked up my dog around 630pm just when she was in recovery. I was extremely happy when I saw my dog that I started crying. (She is my best friend and my baby :) )
Today is Feb 5th 2017 and Dr.Aziz called me 3 times to check up on my dog. She is healing well and started to walk the next day of her surgery!
I would recommend this vet to anyone!
Thank you so much Dr.Aziz!!!

Write a Comment

By Scarlet Tasmanian-Devil on August 3, 2016 Verified by Guest

Dr.Aziz as only one from other Vet`s diagnosed my dog on first visit. Secondly you and puppy do not need unnecessary tests. Thirdly, Dr always respond to emergency calls and was ready to work.

Write a Comment

By Michelle1981 on May 16, 2015 Verified by Email

I brought in my senior cat, Kitty, to Aquitaine Animal Hospital and the vet, Dr. Alaa S. Aziz is a great vet, he truly loves animals. I love my cat and I must say I have neglected my cat in terms of bringing him in for yearly vaccines. The Dr. was upset with me for not keeping up with the vaccines. This shows me he is a true advocate for animals. I brought Kitty to the animal hospital (Oakville/Mississauga) hospital and they were extremely expensive and did not give me the honest answers like I believe Dr. Aziz gave me. I'm a teacher and I do my research, and I did my research on the Aquitaine Animal Hospital and they're the best. He was attentive, professional and super loving towards my Kitty! I brought in my cat, thinking he was going to die and he got so much better. If you love your animals like I do, trust me and bring in your animal to Dr. Aziz. He is an animal miracle worker! :-)

Write a Comment

By Cerulean Quail on August 8, 2012 Verified by Guest

I would have to disagree with the person from 12 October..... I have never felt that this vet was over charging me... in fact I say the opposite. He only does what is absolutely necessary, and because he has the lab on the premises he cuts down on costs. My dalmation has a lot of allergy problems, and Dr Aziz did test by test, showing me each result ( I am a medical technologist, so I am able to read each result), until eventually we came to a solution. Most vets would have drawn blood and ordered everything at once and paid a fortune!
As for dogs loving their vets.... Ive been to 6 other vets in Toronto, Polo hated all of them, and out of all the vets I trust dr Aziz

Write a Comment

By Makaroon on April 6, 2012 Verified by Email

Dr. Aziz is an amazing doctor. He loves your pets like his own, and he understands the fact that our pets are our families. When we took our cat, Maki, in for bladder stones, we thought it was hopeless, and that we had to put Maki down. But Dr. Aziz was very determined to save Maki, and reassured us that he would do everything he could for Maki. Our cat is fine now, all thanks to Dr. Aziz. I highly recommend this veterinary clinic, the quality of service is incomparable. You wont find another doctor out there that will love and care for your pets like Dr. Aziz and his staff do. Thank you Dr.! Juli and Carol

Write a Comment

By lbaka on January 18, 2012 Verified by Email

I feel I must comment on the review written on 10/12/11. If you read it carefully I think you will find that the Client didn't have anything done except an exam and the skin analyzed. I don't know any Vet that would charge $182 for an examination and skin analysis. That would be outrageous. This sounds more than bogus to me. You are supposed to tell the truth when you write a review. I have been a Client at Aquitaine since it opened it's doors 3 years ago. I have a dog and I rescue cats, so you can imagine the amount of times I have to see a Vet. Dr. Aziz and his staff have always been professional, friendly, honest and up front. I always know ahead of time what the cost is and what needs to be done. Prices are also very reasonable in comparison. If you enter with a bad attitude, no matter where you go, things will not go well. I hope the review of 10/12/11 will not deter you from giving this Clinic a try. I'm sure you will be pleased.

Write a Comment