Listed In: Tiles
Since 2009 Quarry Direct Mississauga has been serving the GTA with pride. <p> We are a small, family owned business and our customer-centric vision makes us a leader in luxury stone and tile. <p> Our sales and design staff understand that home improvements can be stressful, which is why our goal… Since 2009 Quarry Direct Mississauga has been serving the GTA with pride. <p> We are a small, family owned business and our customer-centric vision makes us a leader in luxury stone and tile. <p> Our sales and design staff understand that home improvements can be stressful, which is why our goal is to make those hard decisions a little less difficult. We love working with our customers and their designs to ensure that their projects not only look amazing but most importantly, stay on budget!! <p> Everything in our showroom is in stock or in nearby warehouses. We’re committed to having the best selection at the lowest prices which is why we will always attempt to beat our competitors. Just bring us a sample of what you’ve found and let us do the rest! Read more
By Barb852000 on February 9, 2017 Verified by Email
Very professional and helpful service
The best prices in Mississauga
Will come back soon
Thank you for your help
By Quarry Direct Mississauga Inc.
Barb852000 thank you very much for the review! We look forward to seeing you again :)
By georgejordache on February 8, 2017 Verified by Email
'QUARRY' answer from BELLOW is WORTHLESS, did not respond to my emails (?!), has my home address and my phone in the computer, what kind of 'solution' they want? Are they going to refund $255 or what?
The worse experience. At the end of November I placed an order value $1,600 with my credit card. The tiles were delivered late and I had some issue. By the time of purchase the sales person told me clear and loud that I can return items which they had in the store on the shelf if does not work out with the rest of items. When I returned defective and mismatch color items, value $255 , the owner offered me $60 cash. Not accepted. After exchanging emails, the owner offered $115 refund, after another email he offered $150 and then QUIET. Now I have no choice than to escalate this to the third party. BE AWARE when you buy! They take your money, than they attached the receipt to the invoice and they don't mention anything about 'fine printing' in the very light color. There is no signature or any sales person name on the invoice. Also no name on the emails. I am wondering why they are hiding and why they are afraid of.
Attached some pictures with defective tiles, mismatch color and not the same profile of pencils.
By Quarry Direct Mississauga Inc.
We're sorry if you feel that you've had a negative experience. We did send a response to your latest email but it appears that you did not receive it. All of the products were inspected by you before you left our warehouse and deemed acceptable. The attached pictures were not taken at our warehouse and therefore we can not be held responsible once the products have left our store. As a fellow business owner I'm sure that you understand that every store has certain policies and unfortunately we can not give refunds for products that have been opened. We did attempt to rectify the situation but you were unsatisfied with our offer. Our main goal is to make sure that our customers are satisfied with their experience so if you'd like to give our store a call, we'd be happy to come to an agreeable solution.
By DERREK on May 4, 2012 Verified by Email
I PURCHASE TILES FROM THIS STORE AND THEY WHERE NR1 QUALITY AND THE BEST PRICE I COULD FIND THANK YOU
By Quarry Direct Mississauga Inc.
Thank you so much for the kind review. We're thrilled that you were happy with our store. We hope to see you again in the future :)
By Blue Bug on November 3, 2011 Verified by Guest
Purchased fom these guys and then never follwed through on any of their promised, and later discovered I paid way too much after going to smaller local downtown Burlington store.
By Quarry Direct Mississauga Inc.
I'm very sorry to hear that you were dissatisfied with our service and pricing. We always strive to do our best at making our customers happy and work within their budgets. We hope that you will reconsider working with us again and visit our updated showroom.
By Barb852000 on February 9, 2017 Verified by Email
Very professional and helpful service
The best prices in Mississauga
Will come back soon
Thank you for your help
By Quarry Direct Mississauga Inc.
Barb852000 thank you very much for the review! We look forward to seeing you again :)
By georgejordache on February 8, 2017 Verified by Email
'QUARRY' answer from BELLOW is WORTHLESS, did not respond to my emails (?!), has my home address and my phone in the computer, what kind of 'solution' they want? Are they going to refund $255 or what?
The worse experience. At the end of November I placed an order value $1,600 with my credit card. The tiles were delivered late and I had some issue. By the time of purchase the sales person told me clear and loud that I can return items which they had in the store on the shelf if does not work out with the rest of items. When I returned defective and mismatch color items, value $255 , the owner offered me $60 cash. Not accepted. After exchanging emails, the owner offered $115 refund, after another email he offered $150 and then QUIET. Now I have no choice than to escalate this to the third party. BE AWARE when you buy! They take your money, than they attached the receipt to the invoice and they don't mention anything about 'fine printing' in the very light color. There is no signature or any sales person name on the invoice. Also no name on the emails. I am wondering why they are hiding and why they are afraid of.
Attached some pictures with defective tiles, mismatch color and not the same profile of pencils.
By Quarry Direct Mississauga Inc.
We're sorry if you feel that you've had a negative experience. We did send a response to your latest email but it appears that you did not receive it. All of the products were inspected by you before you left our warehouse and deemed acceptable. The attached pictures were not taken at our warehouse and therefore we can not be held responsible once the products have left our store. As a fellow business owner I'm sure that you understand that every store has certain policies and unfortunately we can not give refunds for products that have been opened. We did attempt to rectify the situation but you were unsatisfied with our offer. Our main goal is to make sure that our customers are satisfied with their experience so if you'd like to give our store a call, we'd be happy to come to an agreeable solution.
By DERREK on May 4, 2012 Verified by Email
I PURCHASE TILES FROM THIS STORE AND THEY WHERE NR1 QUALITY AND THE BEST PRICE I COULD FIND THANK YOU
By Quarry Direct Mississauga Inc.
Thank you so much for the kind review. We're thrilled that you were happy with our store. We hope to see you again in the future :)
By Blue Bug on November 3, 2011 Verified by Guest
Purchased fom these guys and then never follwed through on any of their promised, and later discovered I paid way too much after going to smaller local downtown Burlington store.
By Quarry Direct Mississauga Inc.
I'm very sorry to hear that you were dissatisfied with our service and pricing. We always strive to do our best at making our customers happy and work within their budgets. We hope that you will reconsider working with us again and visit our updated showroom.
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Quarry Direct Mississauga Inc. 3.0 out of 5.0 based on 4 user reviews.
3.0 
