Listed In: Honda Dealers
The Policaro Family is proudly serving the Brampton area with their premier Honda dealership - Family Honda. If you're an existing Honda owner, come into our state of the art facility and meet our friendly service staff. If you're contemplating a new or pre-owned vehicle purchase, our sales staff… The Policaro Family is proudly serving the Brampton area with their premier Honda dealership - Family Honda. If you're an existing Honda owner, come into our state of the art facility and meet our friendly service staff. If you're contemplating a new or pre-owned vehicle purchase, our sales staff can guide you through our fully stocked showroom and lot. We'd be happy to hand you the keys to the vehicle of your choice for a test drive. So, come on in and experience the personalized touch only a family run dealership can offer. Read more
By rgaudet on March 5, 2017 Verified by Email
My experience with Family Honda was a very positive one. Chase Anthony and Matthew Demosthenous, Viviana Areiza and Shinead Morgan and Mario went over and above to make me happy with my purchase. Awesome people!
Very happy and would buy again from Family Honda anytime. I live almost 3 hours away and there was great respect by the Honda Family team for that.
I have had the Honda Element, Crosstour and currently lease the HRV (which is a really good car ) and now another Crosstour. Never have my needs and concerns been addressed so well.
5 Star rating from me
By happyimtiaz on August 2, 2016 Verified by Email
Purchased Honda Pilot 2016 in August 2015.
Very bad experience with after sale service.
Left vehicle at dealership for 3 days for an issue with sound system for 3 days, nothing was done and even no body bothered to call me and let me know that I could take vehicle back. I spoke to manager technical department about my concern and he promised me that he would talk to Honda Canada. I waited for 2 months for any response from the Manager but nothing then I went to dealership and found that manager has left the job and there was a new manager named Luis Guevara, I explained him my problem and he said he will take care of it. I, again, waited for 2 month and did not get any response and went back to dealership and found that the manager, Luis Guevara, has also left the job and now there is another manager named Sebastian and obviously, he did not know my concern. The story is long but I think it may be a waste of time to tell that all because I tried to reach Sebastian and found that there is a new manager now named Claudio De Rose with a smiling face on the website. By this time I have learnt how to live with the problem, I have become used to it and it does not bother me a lot so I have quit the efforts to get it resolved because there are more important thing to take care of.
By Green Fox on April 29, 2016 Verified by Guest
Brought my car in for a tire swap on time and wheel alignment. I have been waiting for more than 4 hours. This is so frustrating. No one can give me an approximate time when will my car be done. Mind you... I booked this service appointment 5 days ago.
By Orange Hawk on May 16, 2015 Verified by Guest
This dealership is the epitome of professionalism, friendliness, value-added service, and going the extra mile! If you can think of a positive attribute about a service-oriented business, then you could say that Family Honda is it. Every step of the way of my new car buying experience was amazing! THANK YOU FAMILY HONDA!
By Chocolate Gecko on January 11, 2014 Verified by Guest
I HAD A PROBLEM WITH MY BATTERY AND I COULDNT SHUT OFF MY CAR AND THAT SAME DAY I HAD A SERIOUS FAMILY SITUATION HAPPENING THAT SAME MORNING I HAD NO APPONITMENT I EXPLAINED WHAT WAS GOING ON, THE 2 YOUNG ADVISORS GOT MY CAR FINSH SO QUICK. EXCELLENT TEAM WORK AND THANK YOU.
YOU GUYS TREATED ME LIKE FAMILY
By Violet Aphid on May 26, 2011 Verified by Guest
Do not be misled by them when they promise a referral fee, it never happens. My daughter referred me and I was told by two individuals she would receive a $100 cheque for referral. After several phone calls and email nothing! For a HUNDRED DOLLARS! I wonder how they are going to honor the $2000 in warranties I purchased, makes me pretty nervous!
By rgaudet on March 5, 2017 Verified by Email
My experience with Family Honda was a very positive one. Chase Anthony and Matthew Demosthenous, Viviana Areiza and Shinead Morgan and Mario went over and above to make me happy with my purchase. Awesome people!
Very happy and would buy again from Family Honda anytime. I live almost 3 hours away and there was great respect by the Honda Family team for that.
I have had the Honda Element, Crosstour and currently lease the HRV (which is a really good car ) and now another Crosstour. Never have my needs and concerns been addressed so well.
5 Star rating from me
By happyimtiaz on August 2, 2016 Verified by Email
Purchased Honda Pilot 2016 in August 2015.
Very bad experience with after sale service.
Left vehicle at dealership for 3 days for an issue with sound system for 3 days, nothing was done and even no body bothered to call me and let me know that I could take vehicle back. I spoke to manager technical department about my concern and he promised me that he would talk to Honda Canada. I waited for 2 months for any response from the Manager but nothing then I went to dealership and found that manager has left the job and there was a new manager named Luis Guevara, I explained him my problem and he said he will take care of it. I, again, waited for 2 month and did not get any response and went back to dealership and found that the manager, Luis Guevara, has also left the job and now there is another manager named Sebastian and obviously, he did not know my concern. The story is long but I think it may be a waste of time to tell that all because I tried to reach Sebastian and found that there is a new manager now named Claudio De Rose with a smiling face on the website. By this time I have learnt how to live with the problem, I have become used to it and it does not bother me a lot so I have quit the efforts to get it resolved because there are more important thing to take care of.
By Green Fox on April 29, 2016 Verified by Guest
Brought my car in for a tire swap on time and wheel alignment. I have been waiting for more than 4 hours. This is so frustrating. No one can give me an approximate time when will my car be done. Mind you... I booked this service appointment 5 days ago.
By Orange Hawk on May 16, 2015 Verified by Guest
This dealership is the epitome of professionalism, friendliness, value-added service, and going the extra mile! If you can think of a positive attribute about a service-oriented business, then you could say that Family Honda is it. Every step of the way of my new car buying experience was amazing! THANK YOU FAMILY HONDA!
By Chocolate Gecko on January 11, 2014 Verified by Guest
I HAD A PROBLEM WITH MY BATTERY AND I COULDNT SHUT OFF MY CAR AND THAT SAME DAY I HAD A SERIOUS FAMILY SITUATION HAPPENING THAT SAME MORNING I HAD NO APPONITMENT I EXPLAINED WHAT WAS GOING ON, THE 2 YOUNG ADVISORS GOT MY CAR FINSH SO QUICK. EXCELLENT TEAM WORK AND THANK YOU.
YOU GUYS TREATED ME LIKE FAMILY
By Violet Aphid on May 26, 2011 Verified by Guest
Do not be misled by them when they promise a referral fee, it never happens. My daughter referred me and I was told by two individuals she would receive a $100 cheque for referral. After several phone calls and email nothing! For a HUNDRED DOLLARS! I wonder how they are going to honor the $2000 in warranties I purchased, makes me pretty nervous!
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Family Honda 3.0 out of 5.0 based on 6 user reviews.
3.0 