Listed In: Pianos
Ontario Pianos Inc. is a retail piano store & rebuilding shop featuring a large selection of used Steinway, Bosendorfer, Baldwin, Mason & Hamlin, Yamaha, Kawai and other used and new pianos

By Scarlet Magpie on May 30, 2013 Verified by Guest
Good store, knowledgeable staff. After sales service very poor. Have had ongoing issues with new piano for 10 months and no service yet. Buyer beware.
By Ontario Pianos Inc.
This store has excellent after sale service, but they ask the customer to register the piano in order for them to contact the customer, it's their way to make sure they can service the piano. Ontariopianos actually has a secretary calling all the registered people. If you don't get after sale service, it is probably your own fault by not reading the instructions when buying the piano or grand piano. To write a review about it very ignorent and does damage to the reputation of a store that is the best piano store I have ever dealt with. Read their testimonials. And, you cannot expect them to fix something if they don't know about a problem. WHY NOT CALL THEM AND TELL THEM YOU HAVE A PROBLEM?

By Scarlet Magpie on May 30, 2013 Verified by Guest
Good store, knowledgeable staff. After sales service very poor. Have had ongoing issues with new piano for 10 months and no service yet. Buyer beware.
By Ontario Pianos Inc.
This store has excellent after sale service, but they ask the customer to register the piano in order for them to contact the customer, it's their way to make sure they can service the piano. Ontariopianos actually has a secretary calling all the registered people. If you don't get after sale service, it is probably your own fault by not reading the instructions when buying the piano or grand piano. To write a review about it very ignorent and does damage to the reputation of a store that is the best piano store I have ever dealt with. Read their testimonials. And, you cannot expect them to fix something if they don't know about a problem. WHY NOT CALL THEM AND TELL THEM YOU HAVE A PROBLEM?