By specialr on December 28, 2012 Verified by Email

BEWARE of this bakery. Choose another bakery, you won't regret it. They operate an online operation and the owner (Frank) is a complete scam artist. I pre-ordered a corporate gift days in advance, spoke with the owner on multiple occasions to arange, only have the company ship unreliable via postal service and not a delivery sevice (which I paid in advance for) and not deliver as agreed. Items sat in a warehouse and went rotten, and owner refuses to pick-up phone, retun calls and emailed stating that they have a tracking number thus their part of the transaction was fulfilled, regardless of the product actually being delivered in a fresh and timely fashion. A completely unprofessional business who will take your money and have no care for their customers or reputation. Caused me a great deal of embarrassment and the owner has no regard at all for professional business practises. Owner completely avoids all corespondance and attempts to rectify situation and we had to open a claim against the Better Business Bureau. AVOID THIS UNPROFESSIONAL ORGANIZATION AT ALL COSTS, THEY WILL ONLY MAKE PROMISES THEY CANNOT DELIVER. With the competition here in the GTA, choose someone else, you won't regret it.

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By specialr on December 28, 2012 Verified by Email

BEWARE of this bakery. Choose another bakery, you won't regret it. They operate an online operation and the owner (Frank) is a complete scam artist. I pre-ordered a corporate gift days in advance, spoke with the owner on multiple occasions to arange, only have the company ship unreliable via postal service and not a delivery sevice (which I paid in advance for) and not deliver as agreed. Items sat in a warehouse and went rotten, and owner refuses to pick-up phone, retun calls and emailed stating that they have a tracking number thus their part of the transaction was fulfilled, regardless of the product actually being delivered in a fresh and timely fashion. A completely unprofessional business who will take your money and have no care for their customers or reputation. Caused me a great deal of embarrassment and the owner has no regard at all for professional business practises. Owner completely avoids all corespondance and attempts to rectify situation and we had to open a claim against the Better Business Bureau. AVOID THIS UNPROFESSIONAL ORGANIZATION AT ALL COSTS, THEY WILL ONLY MAKE PROMISES THEY CANNOT DELIVER. With the competition here in the GTA, choose someone else, you won't regret it.

Write a Comment