By sgoodman on July 13, 2013 Verified by Email

My best friend got married last year and I was one of the 3 bridesmaids. One of them suggested Bridal Suite because her sister-in-law bought her dress there. And let me tell you, from the time we walked in, tried the dresses, and paid, the service was excellent. Everyone had a smile on their face.

Now, when the dresses arrived, there came the nightmare.
First of all, when I tried on my dress, the sales lady insisted that I was a size 6. I was more than positive that I was (and still am) a size 2. She stressed that the dresses are made smaller. When I got the dress, obviously it was WAYYYYY too big. They wanted to me to pay $150 for alternation fee, which is 2/3 of the price for the dress. I tried to argue with them because I already told them in the first place that size 6 would be too big. The same sales lady was so rude and refused to admit that it was her fault. I took the dress to someone else and paid almost $100 to have it altered. It still didn't look good because of the type of fabric and that it was 2 size up.
I would never recommend this store to anyone.

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By sgoodman on July 13, 2013 Verified by Email

My best friend got married last year and I was one of the 3 bridesmaids. One of them suggested Bridal Suite because her sister-in-law bought her dress there. And let me tell you, from the time we walked in, tried the dresses, and paid, the service was excellent. Everyone had a smile on their face.

Now, when the dresses arrived, there came the nightmare.
First of all, when I tried on my dress, the sales lady insisted that I was a size 6. I was more than positive that I was (and still am) a size 2. She stressed that the dresses are made smaller. When I got the dress, obviously it was WAYYYYY too big. They wanted to me to pay $150 for alternation fee, which is 2/3 of the price for the dress. I tried to argue with them because I already told them in the first place that size 6 would be too big. The same sales lady was so rude and refused to admit that it was her fault. I took the dress to someone else and paid almost $100 to have it altered. It still didn't look good because of the type of fabric and that it was 2 size up.
I would never recommend this store to anyone.

Write a Comment