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Volvo of  Vancouver

Volvo of Vancouver

4.9

(22 Reviews)

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8530 Cambie Street, Vancouver, BC, V6P 6N6

604-325-1000

Website

Today 11:00am - 5:00pm

Listed In: Volvo Dealers

Volvo of Vancouver <p> Docksteader Volvo is an authorized Volvo Retailer serving the Vancouver area with an excellent selection of new and pre-owned Volvo Vehicles. We also have the largest capacity Volvo Service and Parts Departments in Vancouver. Docksteader Volvo is located only minutes from… Read more

4.9

22 Reviews

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Brad Scale-insect

By Brad Scale-insect on June 10, 2015 Verified by Guest

I live a long way from a Volvo dealer.My car a 2007 I have had since 5000kms has been to a dealership or any shop for that matter twice this being the second time. I do all of my own work so its nice to come to a place that I trust. They did software updates fixed park sensor, calibrated window auto ups, windshield replacement and gave useful advice about bulb replacement(do them in pairs). If you do your own work most of the time or not you can trust them to do good work. I dealt with Jim and he is great.

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Red Mackerel

By Red Mackerel on April 7, 2015 Verified by Guest

The service advisers were welcoming and very helpful deciphering my gibberish when describing my car issues. They also detailed the work planning to be done and gave updates for any additional work needed when the diagnostic was completed. When picking up the car, they gave a full rundown of the car and the work done.

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billconnieyu

By billconnieyu on October 31, 2014 Verified by Email

Service was outstanding

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Ao Vole

By Ao Vole on August 15, 2014 Verified by Guest

great schedule, service and help with explanations provided. feel well informed and confident in the right solution. Thanks!

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Cardinal Bat

By Cardinal Bat on July 27, 2014 Verified by Guest

My wife dropped in on very short notice to have the service department fix a problem that arose while she was driving. They helped her out, fixed the problem and had the car back on the road in 2 hours. Awesome service.

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Red Lark

By Red Lark on July 6, 2014 Verified by Guest

Have been taking my Volvo for servicing for almost 10 years now and find that they are careful and meticulous and alert me to what needs to be done next and over what time frame. Twice I have been there to replace a blown out lightbulb and they have installed it for me without extra charge.

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Cardinal Kangaroo-mouse

By Cardinal Kangaroo-mouse on June 15, 2014 Verified by Guest

The service was friendly, efficient and complete. I was impressed that besides my car being washed it was even vacuumed! Thanks DDM!
Lynda J.

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Xc60

By Xc60 on June 13, 2014 Verified by Email

I brought my xc60 in for warranty service because it had a minor vibration at low speeds. Based on experience at other dealerships I had actually expected a "no fault found" and that it would take extra energy to help them pin point the problem. Just the opposite happened. They acknowledged the problem right away and ordered the required parts. There was a delay because they had to order additional parts. They promptly organized a courtesy car so it was minimal inconvenience for me.

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Fuchsia Turkey

By Fuchsia Turkey on May 28, 2014 Verified by Guest

excellent

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Coquelicot Ocelot

By Coquelicot Ocelot on May 15, 2014 Verified by Guest

Good service. However, with a $3000 repair I expect a free car wash!

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R

By Volvo of Vancouver

Sorry we missed washing your car!

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Red Persian-Cat

By Red Persian-Cat on May 9, 2014 Verified by Guest

Best I've ever seen

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Gray Puffin

By Gray Puffin on May 8, 2014 Verified by Guest

Without the patient and knowledge of the entire service team; my 25 years old "vintage" 740 wagon would have been recycled turning into raw material for a long time.
I would like to express a special thank you to all the help from Jose’ and Delson in the service department,along with their colleagues,and many “top gun” technicians behind the scene.
Your efficient and courteous manner set the highest standard in the industry.

Write a Comment

Chestnut Parrotfish

By Chestnut Parrotfish on May 7, 2014 Verified by Guest

Very pleased with the service we received, yesterday. Earlier than expected and clean. Would like to have a 1 800 # to call, as we live on the Is.

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Carmine Armadillo

By Carmine Armadillo on May 1, 2014 Verified by Guest

Excellent service.
Excellent explanation.
Too bad hat the car wash service isn't running as usual. I early appreciate that.

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Gray Skink

By Gray Skink on May 1, 2014 Verified by Guest

Loved getting the car back freshly cleaned and vacuumed!!

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Karen

By Karen on March 15, 2014 Verified by Email

overall opinion of service experience - outstanding
explanation of explanation of work done - outstanding
recommend this dealership for service and repair - yes

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R

By Volvo of Vancouver

Thanks for your feedback KDWEEBER.We look forward to your next visit!

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Chamoisee Toy-Poodle

By Chamoisee Toy-Poodle on February 24, 2014 Verified by Guest

Car always finished when promised; no unpleasant surprises aka extra charges. 'Bought the Volvo in 2005 - through the 9 years the service has always been just as good.

I can recommend both the sales and service with confidence.

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Orange Cardinal

By Orange Cardinal on February 6, 2014 Verified by Guest

The repair was great, the rental courtesy car was great, but checking in to get the service appointment, in the morning, was poor. There was a long line, and 3 service guys who were too friendly and too slow to check people in and get them on their way to work. Also, with each customer, they would run outside to the customer's car to get the mileage for the invoice, also making the entire process far too slow. They should get the mileage after, once the car hits the shop, to speed things up (they could even phone the customer at that time to notify the customer of the mileage).

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Cinnabar Lamprey

By Cinnabar Lamprey on January 8, 2014 Verified by Guest

The staff are always professional and pleasant and take the time to explain what work they will perform

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Boysenberry Eel

By Boysenberry Eel on December 7, 2013 Verified by Guest

Dec 6, 2013
We have been long time owners of Volvo vehicles and customers of the Don Docksteader Dealership at Cambie and Marine. Although I did not identify myself as such, Mr. Jose DaSilva re-attached my side view mirror on the spot and declined to charge me for the service. This was completely unexpected and same for the immediate service! This was over and above my expectations. Thank you Volvo of Vancouver!

Write a Comment

R

By Volvo of Vancouver

Thank you for your continued business. We're happy your experiences have met your expectations.

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Black Tick

By Black Tick on December 3, 2013 Verified by Guest

On time, on price and no extras. None of the dealer hoodoo we all imagine to be the case.

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R

By Volvo of Vancouver

Thank you for your feedback. We're happy that your experience was smooth, and easy to manage.

Write a Reply

Stan Carp

By Stan Carp on March 5, 2013 Verified by Guest

Just a note to let you know what a great saleman Jack Cheung is....I am sure you know. I started looking for a vehicle and Jack has been by far the best person to deal with.
He is an honest and straight forward individual a real pleaseure to deal with I would recommend him to anyone.
Cheers,
Stan

Write a Comment

Brad Scale-insect

By Brad Scale-insect on June 10, 2015 Verified by Guest

I live a long way from a Volvo dealer.My car a 2007 I have had since 5000kms has been to a dealership or any shop for that matter twice this being the second time. I do all of my own work so its nice to come to a place that I trust. They did software updates fixed park sensor, calibrated window auto ups, windshield replacement and gave useful advice about bulb replacement(do them in pairs). If you do your own work most of the time or not you can trust them to do good work. I dealt with Jim and he is great.

Write a Comment

Red Mackerel

By Red Mackerel on April 7, 2015 Verified by Guest

The service advisers were welcoming and very helpful deciphering my gibberish when describing my car issues. They also detailed the work planning to be done and gave updates for any additional work needed when the diagnostic was completed. When picking up the car, they gave a full rundown of the car and the work done.

Write a Comment

billconnieyu

By billconnieyu on October 31, 2014 Verified by Email

Service was outstanding

Write a Comment

Ao Vole

By Ao Vole on August 15, 2014 Verified by Guest

great schedule, service and help with explanations provided. feel well informed and confident in the right solution. Thanks!

Write a Comment

Cardinal Bat

By Cardinal Bat on July 27, 2014 Verified by Guest

My wife dropped in on very short notice to have the service department fix a problem that arose while she was driving. They helped her out, fixed the problem and had the car back on the road in 2 hours. Awesome service.

Write a Comment

Red Lark

By Red Lark on July 6, 2014 Verified by Guest

Have been taking my Volvo for servicing for almost 10 years now and find that they are careful and meticulous and alert me to what needs to be done next and over what time frame. Twice I have been there to replace a blown out lightbulb and they have installed it for me without extra charge.

Write a Comment

Cardinal Kangaroo-mouse

By Cardinal Kangaroo-mouse on June 15, 2014 Verified by Guest

The service was friendly, efficient and complete. I was impressed that besides my car being washed it was even vacuumed! Thanks DDM!
Lynda J.

Write a Comment

Xc60

By Xc60 on June 13, 2014 Verified by Email

I brought my xc60 in for warranty service because it had a minor vibration at low speeds. Based on experience at other dealerships I had actually expected a "no fault found" and that it would take extra energy to help them pin point the problem. Just the opposite happened. They acknowledged the problem right away and ordered the required parts. There was a delay because they had to order additional parts. They promptly organized a courtesy car so it was minimal inconvenience for me.

Write a Comment

Fuchsia Turkey

By Fuchsia Turkey on May 28, 2014 Verified by Guest

excellent

Write a Comment

Coquelicot Ocelot

By Coquelicot Ocelot on May 15, 2014 Verified by Guest

Good service. However, with a $3000 repair I expect a free car wash!

Write a Comment

R

By Volvo of Vancouver

Sorry we missed washing your car!

Write a Reply

Red Persian-Cat

By Red Persian-Cat on May 9, 2014 Verified by Guest

Best I've ever seen

Write a Comment

Gray Puffin

By Gray Puffin on May 8, 2014 Verified by Guest

Without the patient and knowledge of the entire service team; my 25 years old "vintage" 740 wagon would have been recycled turning into raw material for a long time.
I would like to express a special thank you to all the help from Jose’ and Delson in the service department,along with their colleagues,and many “top gun” technicians behind the scene.
Your efficient and courteous manner set the highest standard in the industry.

Write a Comment

Chestnut Parrotfish

By Chestnut Parrotfish on May 7, 2014 Verified by Guest

Very pleased with the service we received, yesterday. Earlier than expected and clean. Would like to have a 1 800 # to call, as we live on the Is.

Write a Comment

Carmine Armadillo

By Carmine Armadillo on May 1, 2014 Verified by Guest

Excellent service.
Excellent explanation.
Too bad hat the car wash service isn't running as usual. I early appreciate that.

Write a Comment

Gray Skink

By Gray Skink on May 1, 2014 Verified by Guest

Loved getting the car back freshly cleaned and vacuumed!!

Write a Comment

Karen

By Karen on March 15, 2014 Verified by Email

overall opinion of service experience - outstanding
explanation of explanation of work done - outstanding
recommend this dealership for service and repair - yes

Write a Comment

R

By Volvo of Vancouver

Thanks for your feedback KDWEEBER.We look forward to your next visit!

Write a Reply

Chamoisee Toy-Poodle

By Chamoisee Toy-Poodle on February 24, 2014 Verified by Guest

Car always finished when promised; no unpleasant surprises aka extra charges. 'Bought the Volvo in 2005 - through the 9 years the service has always been just as good.

I can recommend both the sales and service with confidence.

Write a Comment

Orange Cardinal

By Orange Cardinal on February 6, 2014 Verified by Guest

The repair was great, the rental courtesy car was great, but checking in to get the service appointment, in the morning, was poor. There was a long line, and 3 service guys who were too friendly and too slow to check people in and get them on their way to work. Also, with each customer, they would run outside to the customer's car to get the mileage for the invoice, also making the entire process far too slow. They should get the mileage after, once the car hits the shop, to speed things up (they could even phone the customer at that time to notify the customer of the mileage).

Write a Comment

Cinnabar Lamprey

By Cinnabar Lamprey on January 8, 2014 Verified by Guest

The staff are always professional and pleasant and take the time to explain what work they will perform

Write a Comment

Boysenberry Eel

By Boysenberry Eel on December 7, 2013 Verified by Guest

Dec 6, 2013
We have been long time owners of Volvo vehicles and customers of the Don Docksteader Dealership at Cambie and Marine. Although I did not identify myself as such, Mr. Jose DaSilva re-attached my side view mirror on the spot and declined to charge me for the service. This was completely unexpected and same for the immediate service! This was over and above my expectations. Thank you Volvo of Vancouver!

Write a Comment

R

By Volvo of Vancouver

Thank you for your continued business. We're happy your experiences have met your expectations.

Write a Reply

Black Tick

By Black Tick on December 3, 2013 Verified by Guest

On time, on price and no extras. None of the dealer hoodoo we all imagine to be the case.

Write a Comment

R

By Volvo of Vancouver

Thank you for your feedback. We're happy that your experience was smooth, and easy to manage.

Write a Reply

Stan Carp

By Stan Carp on March 5, 2013 Verified by Guest

Just a note to let you know what a great saleman Jack Cheung is....I am sure you know. I started looking for a vehicle and Jack has been by far the best person to deal with.
He is an honest and straight forward individual a real pleaseure to deal with I would recommend him to anyone.
Cheers,
Stan

Write a Comment

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Volvo of Vancouver 4.9 out of 5.0 based on 22 user reviews.

Volvo of Vancouver
8530 Cambie Street, Vancouver, BC
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Additional Business Details

Business Hours

Monday 9:00am - 8:00pm

Tuesday 9:00am - 8:00pm

Wednesday 9:00am - 8:00pm

Thursday 9:00am - 8:00pm

Friday 9:00am - 6:00pm

Saturday 9:00am - 5:00pm

Sunday 11:00am - 5:00pm

Email

emailreply@dondocksteader.com

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