By gilbertwu on January 14, 2017 Verified by Email

This was my worst experience ever! The only time I got a timely reply from the lawyer/owner was the first time when he was trying to recruit business. Everything after was a mess. We met at the Richmond Hill office a few days prior to closing and there was no privacy at all. We waited for 45 minutes because the documents were not ready. There was another lawyer at the office and he didnu2019t even bother to greet us. After the clerk did the paper work he just stamped. Then they messed up with the date of closing and they blamed on the fax being unclear. On the day of closing they had no idea when the key to the apartment was. They said they would call me about the key and I had never heard from them after. I had to make so many phone calls and finally I got the key from the builder 3 days after closing. Terrible service. Will not recommend Axess to anyone. Painful!

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By gilbertwu on January 14, 2017 Verified by Email

This was my worst experience ever! The only time I got a timely reply from the lawyer/owner was the first time when he was trying to recruit business. Everything after was a mess. We met at the Richmond Hill office a few days prior to closing and there was no privacy at all. We waited for 45 minutes because the documents were not ready. There was another lawyer at the office and he didnu2019t even bother to greet us. After the clerk did the paper work he just stamped. Then they messed up with the date of closing and they blamed on the fax being unclear. On the day of closing they had no idea when the key to the apartment was. They said they would call me about the key and I had never heard from them after. I had to make so many phone calls and finally I got the key from the builder 3 days after closing. Terrible service. Will not recommend Axess to anyone. Painful!

Write a Comment