By Zoran Fish on April 18, 2017 Verified by Guest

We called these guys when somebody jammed a piece of metal into our lock on the front door of our business. They quoted our admin person $750 to change the whole lock and proceeded with the work. By the time I learned about the price and stopped it, they charged $100 for service call and the work done prior to stopping. Which would have been reasonable, but I came the following day, removed the cylinder, found new one (for $8.70) but eventually managed to pull that piece of metal from our existing cylinder. I reassembled the lock and it's all working. And I am no locksmith, I'm an IT consultant. Fixed it in less than an hour for zero cost. So, there are two explanations that I see: (a) guy is a bad locksmith, doesn't do repairs, just wants to replace everything or (b) they tried to take advantage of our admin person and charge exuberant price. I'll never call them again.

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By Zoran Fish on April 18, 2017 Verified by Guest

We called these guys when somebody jammed a piece of metal into our lock on the front door of our business. They quoted our admin person $750 to change the whole lock and proceeded with the work. By the time I learned about the price and stopped it, they charged $100 for service call and the work done prior to stopping. Which would have been reasonable, but I came the following day, removed the cylinder, found new one (for $8.70) but eventually managed to pull that piece of metal from our existing cylinder. I reassembled the lock and it's all working. And I am no locksmith, I'm an IT consultant. Fixed it in less than an hour for zero cost. So, there are two explanations that I see: (a) guy is a bad locksmith, doesn't do repairs, just wants to replace everything or (b) they tried to take advantage of our admin person and charge exuberant price. I'll never call them again.

Write a Comment