By Mandy Moore on May 22, 2026 Verified by Google PetSmart

Noah H at Beacon Hill PetSmart did an absolutely fabulous job grooming my schnauzer-cross, who is often nervous and a bit cautious. Noah is knowledgable and patient, and understands dog behaviour. He's a skilled groomer. Would highly recommend booking with him.

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By Valeriia Huzhva on May 20, 2026 Verified by Google PetSmart

I adore this shop! The team here is wonderful, welcoming, and so passionate about what they do. They are incredibly knowledgeable and always ready to help. I'm a regular customer, and all my pets love this place! Thank you so much for your hard work!

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By Alice Call on January 30, 2026 Verified by Google PetSmart

Today I took my dog, a King charles Cavalier for a bath and brush. Grace L did fantastic job. She made my dog looks so good and his fur so soft. Thanks Grace. We will see you soon.

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By Diana Stewart on December 17, 2025 Verified by Google PetSmart

I took my furbaby to Petsmart for photos with Santa. Their setup for it was great! They had a decorated room for the photos, one pet at a time, so the pets could all have private time with Santa. Needless to say, all the furbabies had huge smiles and wagging tails! And the deals on Christmas stuff for the furbabies was outstanding (I left with a shopping bag full)! The staff was absolutely fantastic with all the pets (special thanks to the magnificent staff for the great time my Jude had at your store!). I will most definitely be returning to shop here! Jude-approved! 🐾💜🐾

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By Fabiano on November 15, 2025 Verified by Google PetSmart

The staff at this location are very friendly and always willing to answer questions. Sometimes they’re busy helping other customers, but whenever they’re available, they come over to check if we need anything. I’ve never felt rushed, and they always seem happy doing their jobs. The cashiers are equally friendly, and I highly recommend this store.

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By R.c. “Robincls” on November 14, 2025 Verified by Google PetSmart

Dead fish in display ?!!
I don’t understand why you guys display fish in cups with no oxygen supplies.
This is cruelty to these guys. When we passed by 2 were dead…

Any animals should receive descent respect.
Can you put them at least in aquariums?
Not sure associations would appreciate this.
I fish and eat fish , but treat those with respect.
Come on…

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By Mario Echevarrieta on November 9, 2025 Verified by Google PetSmart

We brought our Westie (@rockythewestie1) for his first time ever grooming session at this store today. We were really apprehensive because it's the first time we left our 6 months old puppy with someone else. We were met by Nico who was going to be our groomer, he was very welcoming, understanding, and caring, we told him it was Rocky's first time and he was really nervous. But Nico took great care of Rocky , we were really pleased and satisfied with Nico. It was a great experience, Rocky suddenly became white again!

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By Samantha Richard on October 27, 2025 Verified by Google PetSmart

I was really disappointed with what I saw at this PetSmart location. The small animal cages were dirty and looked like they hadn’t been cleaned in a while. Some of the animals didn’t even have food or fresh water. The fish tanks were cloudy and overcrowded, with poor visibility and stressed fish. It honestly looked like the animals weren’t being properly cared for. I expected better standards from a pet store — especially one that sells live animals. Definitely not a place I’d recommend for anyone who truly cares about animal welfare.

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