PetSmart
1.0 Listed In: Pet Stores, Pet Groomers, Pet Training
By nicki9098 on April 8, 2016 Verified by Email
Very rude staff. Don't stand behind their products. Been using the same litter for years, the last bag was poor quality & wouldn't clump. They refused to do an exchange.nWhen choosing a new litter, I was told that if my cat wouldn't use it I could bring it in for an exchange. Now told that they do NOT accept ANY returns on merchandise that's not in sellable condition. How do you know if a product is good or works if it's not been opened? Very poor way to treat your customers.
By nicki9098 on April 8, 2016 Verified by Email
Very rude staff. Don't stand behind their products. Been using the same litter for years, the last bag was poor quality & wouldn't clump. They refused to do an exchange.nWhen choosing a new litter, I was told that if my cat wouldn't use it I could bring it in for an exchange. Now told that they do NOT accept ANY returns on merchandise that's not in sellable condition. How do you know if a product is good or works if it's not been opened? Very poor way to treat your customers.
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PetSmart 1.0 out of 5.0 based on 1 user review.
1270 Wellington Rd, London, ON
