Hallmark Ford Sales Ltd

Hallmark Ford Sales Ltd

4.4

(29 Reviews)

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10025 152nd Street, Surrey, BC, V3R 4G6

1 888 693 9021

1-888-693-9021 (Toll Free)

Website

Today 9:00am - 8:00pm

Listed In: Ford Dealers

Hallmark Ford in SURREY, BC treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to… Read more

4.4

29 Reviews

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Cordovan Swallow

By Cordovan Swallow on April 18, 2023 Verified by Guest

I have had a very bad results with hallmark ,it will be 20months since cat.converter stolen and replace with with a used one that did not work. ICBC instructed them to replace it .I have been running my truck with the engine light on and engine running rough for 20 months with no follow up from hallmark ford surrey BC. Ricky Diguistini

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Karl Mole

By Karl Mole on August 18, 2017 Verified by Guest

The service was very quick and the staff were friendly, professional and a pleasure to deal with.

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rayhudson

By rayhudson on January 6, 2017 Verified by Email

I have a great deal of positive to say about these people. They communicate during the servicing and they deliver the vehicle when they say they will. I keep coming back for the same reason I rated the 4.5 stars - they're terrific folk, nice to deal with and I can trust that when my Escape comes back it's clean and the work is done right. Thanks Guys & Gals

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Chestnut Bovid

By Chestnut Bovid on December 22, 2016 Verified by Guest

I was having trouble with my auto starter on my Escape 2009. It just wasn't starting, I made an appointment 1 month ago, it started okay on the first day but after that it refused to start. I took it in 2 weeks ago and had a similar problem but last week the guys got my auto start to work,. I found that the management and staff were very helpful and give me support throughout this ordeal. They always had a friendly face and were very approachable. Third time lucky, now I'm ready for any cold weather !!!!!

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Cerulean Hermit-crab

By Cerulean Hermit-crab on December 5, 2016 Verified by Guest

Floyd was very thorough with the maintenance review and attentive to my comments. Service personnel were courteous and accommodating.

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Violet Mastodon

By Violet Mastodon on November 29, 2016 Verified by Guest

Has been a good place to go

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Byzantine Reindeer

By Byzantine Reindeer on November 28, 2016 Verified by Guest

Very good service work is done on time

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blaircua

By blaircua on November 25, 2016 Verified by Email

Although not everyone says Hi to you, but the once you encounter is and very helpful. I got my car from same dealership, so definitely go their for service.

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Carnelian Swordfish

By Carnelian Swordfish on November 20, 2016 Verified by Guest

The front line staff in service were friendly

I was charged for a loaner vehicle, Which is BS considering they called me to get a recall completed.

Goods
- nice staff
- clean welcoming place
- free car wash
- they call to remind you of the appt

Bads
- no warning that I would be charged for painter car , it was only 25 bucks - but none the less it was 25 bucks and don't forget your CC or even that's off the table

As you can see more pros than cons.

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donhume

By donhume on November 16, 2016 Verified by Email

Hallmark serviced my Taurus in a professional
manner and finished the job before time promised.

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Scarlet Seahorse

By Scarlet Seahorse on October 16, 2016 Verified by Guest

Since I’ve had several interactions with this dealership since February of this year, I thought I would explain my main reasons for ranking Hallmark highly.

I was an American buying a Canadian car to export, on my own, across the line. Hallmark stuck with me through the process until I had keys in hand and was heading for the border.

Employees at every level were knowledgeable, professional, and dedicated to minimizing wait time, not just when I was car shopping, but during service calls and also when I wanted optional accessories installed.

When it came down to the nitty gritty of price, both sales and service managers at Hallmark (Ali and Eric, respectively) were more accommodating than I expected them to be. Their willingness to sacrifice to make my bottom line more affordable has kept me coming back.

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Chamoisee Spider-monkey

By Chamoisee Spider-monkey on October 10, 2016 Verified by Guest

Really great service, the people were very friendly and super helpful!

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gaulakh21

By gaulakh21 on October 8, 2016 Verified by Email

Excellent service

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Cerulean Porpoise

By Cerulean Porpoise on September 20, 2016 Verified by Guest

Really good place to purchase your next new vehicle… Aslam, the sales manager is a no nonsense guy! I like the fact that he soften spoken guy and put no pressure. They don’t ask the question, “Are you going to buy the truck today”. Such questions put pressure on the buyers – it’s like going to a time-share presentation. After going to several dealership, I am convinced that I have gotten the best deal and they do try to sweeten the deal by throwing extra’s if they can.

Then there is Dawood, the salesperson. What a nice guy he is! He went out of his way to pick me from my home, even though there was purchase agreement. He was another guy who will not put any pressure. I did like the fact that he follow-up after my first few visits. From sales perspective, I guess that is a normal thing to do. But he was not pushy at all! It took me a month to purchase the truck and he did not put any pressure. His call was all about if he can provide any more information.

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Bazaar Mastodon

By Bazaar Mastodon on September 8, 2016 Verified by Guest

Good service and knowledgeable staff, Mike and Kuldeep, on the makes & models of trucks! We went for the f-150 Limited 2016! Great Truck!
Even though we got the employee discount on the new truck, it would be even more awesome if they gave us more discount and can lower the leasing fees down to 1%!
I Would recommend my friends and family to come here! Although they have coffee and tea beverages while waiting for your car deal to go thru, I would suggest having water and snacks as well!




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Mispulda

By Mispulda on September 7, 2016 Verified by Email

Easy to deal with, no nonsense talk, no pushing. We knew what we wanted and what we were willing to pay, and after talking to Mike the salesman we were able to achieve it within 15 minutes. Very nice experience, the sales manager was very pleasant too. Like in the good old days... :-)

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Cordovan Sockeye-salmon

By Cordovan Sockeye-salmon on September 7, 2016 Verified by Guest

awesome timely service

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Cinnabar Ape

By Cinnabar Ape on September 5, 2016 Verified by Guest

Took my Ford Mustang 09 for recall. They always complete the work on time and as promised

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Cyan Spider

By Cyan Spider on September 4, 2016 Verified by Guest

Very satisfied with the quality of customer care given on my 2015 Ford Focus Titanium. Thank you Hallmark Ford.

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Blue Asp

By Blue Asp on September 1, 2016 Verified by Guest

As a customer with long standing I was Not to impressed with my bill when i picked up my Escape. 1. I was told that the transmission service would be $269.00 and the only other thing was an oil change with 50,000KM service. according to your records I had a FREE SERVICE and $48.28 in my account which I said that I wanted to use. The invoice #FCCS352619 some how climbed to $415.46 a long way from $269.00 less $48.28 which I was expecting to pay with the service supposed to be free. the bill was changed before I paid it $297.19 the amount deducted was $69.99 for service not the whole $ 79.00 that would make the service ( FREE) and the $48.28 was deducted. both of these deductions were made after the tax $ $44.52 for the original amount was add in. I was told that the work would take 2.5 hr and had dropped my car off at 10:15 and returned at 11:45 1hr and 30 minutes later and was told that it was ready but I could wait if i wanted it washed I did not . the tax amount on S118.27 is $14.20 which should also been deducted. I will really have to think before I bring my car back to Hallmark as I feel that the work was not done completely or that I have been over charged.

Point 2 on several occasions the brake measurement have been incorrect in that after 5000KM ther was more pad than before. I have had my brakes inspected by a DOT certified inspector and was told that they were at 60 % but you told me that they were due to be replaced. I am not a happy customer.

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hitchenmarketinggroup

By hitchenmarketinggroup on September 1, 2016 Verified by Email

Had my Ford Edge in for a brake pad replacement on Warranty , they had give me a time line of two hours to complete work and they were true to their word. Unlike going to see a Doctor......nThey completed the work on time, on budget plus rotated my tires, No Charge..nThe service tech was professional, friendly kept me informed about the work..nThanks for a Great Experience

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Chocolate Barnacle

By Chocolate Barnacle on September 1, 2016 Verified by Guest

On Thursday night I had an issue with my vehicle 3 times and again once more on my way to work Friday morning.
I found out that there was a throttle body recall on my Escape and without question that was the issue.
I felt totally unsafe driving my vehicle especially on the freeway and it was critical that I get to UBC.
I called Hallmark as soon as you opened on Friday morning and talked to your service advisor Floyd Szilagi.
I explained my issue which he listened to without interruption and then advised me to bring my vehicle in ASAP.
If it was at all possible to look at it on Friday you (Hallmark) would and they would do everything they could to help me out.
Floyd was professional, courteous and as promised kept me informed on what was happening.
I received my vehicle back on Friday about 4:30 or so and was able to drive safely and to my commitments up at UBC.


I am so impressed with the service I received from Hallmark and your employee Floyd. It reminded me of days past.

Thank you Floyd. Hallmark will be seeing future business from me because of you.

Have a great day.

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Copper Dormouse

By Copper Dormouse on August 25, 2016 Verified by Guest

Delivered as promised. Needed to clarify prices as first service was promised free. Charges were on bill but a call to the sales person quickly got it resolved.

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Charcoal Golden-Retriever

By Charcoal Golden-Retriever on August 20, 2016 Verified by Guest

great

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Coral Afghan-Hound

By Coral Afghan-Hound on August 7, 2016 Verified by Guest

great people at the service counter. good work on the servicing of our vehicle

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Cordovan Swallow

By Cordovan Swallow on April 18, 2023 Verified by Guest

I have had a very bad results with hallmark ,it will be 20months since cat.converter stolen and replace with with a used one that did not work. ICBC instructed them to replace it .I have been running my truck with the engine light on and engine running rough for 20 months with no follow up from hallmark ford surrey BC. Ricky Diguistini

Write a Comment

Karl Mole

By Karl Mole on August 18, 2017 Verified by Guest

The service was very quick and the staff were friendly, professional and a pleasure to deal with.

Write a Comment

rayhudson

By rayhudson on January 6, 2017 Verified by Email

I have a great deal of positive to say about these people. They communicate during the servicing and they deliver the vehicle when they say they will. I keep coming back for the same reason I rated the 4.5 stars - they're terrific folk, nice to deal with and I can trust that when my Escape comes back it's clean and the work is done right. Thanks Guys & Gals

Write a Comment

Chestnut Bovid

By Chestnut Bovid on December 22, 2016 Verified by Guest

I was having trouble with my auto starter on my Escape 2009. It just wasn't starting, I made an appointment 1 month ago, it started okay on the first day but after that it refused to start. I took it in 2 weeks ago and had a similar problem but last week the guys got my auto start to work,. I found that the management and staff were very helpful and give me support throughout this ordeal. They always had a friendly face and were very approachable. Third time lucky, now I'm ready for any cold weather !!!!!

Write a Comment

Cerulean Hermit-crab

By Cerulean Hermit-crab on December 5, 2016 Verified by Guest

Floyd was very thorough with the maintenance review and attentive to my comments. Service personnel were courteous and accommodating.

Write a Comment

Violet Mastodon

By Violet Mastodon on November 29, 2016 Verified by Guest

Has been a good place to go

Write a Comment

Byzantine Reindeer

By Byzantine Reindeer on November 28, 2016 Verified by Guest

Very good service work is done on time

Write a Comment

blaircua

By blaircua on November 25, 2016 Verified by Email

Although not everyone says Hi to you, but the once you encounter is and very helpful. I got my car from same dealership, so definitely go their for service.

Write a Comment

Carnelian Swordfish

By Carnelian Swordfish on November 20, 2016 Verified by Guest

The front line staff in service were friendly

I was charged for a loaner vehicle, Which is BS considering they called me to get a recall completed.

Goods
- nice staff
- clean welcoming place
- free car wash
- they call to remind you of the appt

Bads
- no warning that I would be charged for painter car , it was only 25 bucks - but none the less it was 25 bucks and don't forget your CC or even that's off the table

As you can see more pros than cons.

Write a Comment

donhume

By donhume on November 16, 2016 Verified by Email

Hallmark serviced my Taurus in a professional
manner and finished the job before time promised.

Write a Comment

Scarlet Seahorse

By Scarlet Seahorse on October 16, 2016 Verified by Guest

Since I’ve had several interactions with this dealership since February of this year, I thought I would explain my main reasons for ranking Hallmark highly.

I was an American buying a Canadian car to export, on my own, across the line. Hallmark stuck with me through the process until I had keys in hand and was heading for the border.

Employees at every level were knowledgeable, professional, and dedicated to minimizing wait time, not just when I was car shopping, but during service calls and also when I wanted optional accessories installed.

When it came down to the nitty gritty of price, both sales and service managers at Hallmark (Ali and Eric, respectively) were more accommodating than I expected them to be. Their willingness to sacrifice to make my bottom line more affordable has kept me coming back.

Write a Comment

Chamoisee Spider-monkey

By Chamoisee Spider-monkey on October 10, 2016 Verified by Guest

Really great service, the people were very friendly and super helpful!

Write a Comment

gaulakh21

By gaulakh21 on October 8, 2016 Verified by Email

Excellent service

Write a Comment

Cerulean Porpoise

By Cerulean Porpoise on September 20, 2016 Verified by Guest

Really good place to purchase your next new vehicle… Aslam, the sales manager is a no nonsense guy! I like the fact that he soften spoken guy and put no pressure. They don’t ask the question, “Are you going to buy the truck today”. Such questions put pressure on the buyers – it’s like going to a time-share presentation. After going to several dealership, I am convinced that I have gotten the best deal and they do try to sweeten the deal by throwing extra’s if they can.

Then there is Dawood, the salesperson. What a nice guy he is! He went out of his way to pick me from my home, even though there was purchase agreement. He was another guy who will not put any pressure. I did like the fact that he follow-up after my first few visits. From sales perspective, I guess that is a normal thing to do. But he was not pushy at all! It took me a month to purchase the truck and he did not put any pressure. His call was all about if he can provide any more information.

Write a Comment

Bazaar Mastodon

By Bazaar Mastodon on September 8, 2016 Verified by Guest

Good service and knowledgeable staff, Mike and Kuldeep, on the makes & models of trucks! We went for the f-150 Limited 2016! Great Truck!
Even though we got the employee discount on the new truck, it would be even more awesome if they gave us more discount and can lower the leasing fees down to 1%!
I Would recommend my friends and family to come here! Although they have coffee and tea beverages while waiting for your car deal to go thru, I would suggest having water and snacks as well!




Write a Comment

Mispulda

By Mispulda on September 7, 2016 Verified by Email

Easy to deal with, no nonsense talk, no pushing. We knew what we wanted and what we were willing to pay, and after talking to Mike the salesman we were able to achieve it within 15 minutes. Very nice experience, the sales manager was very pleasant too. Like in the good old days... :-)

Write a Comment

Cordovan Sockeye-salmon

By Cordovan Sockeye-salmon on September 7, 2016 Verified by Guest

awesome timely service

Write a Comment

Cinnabar Ape

By Cinnabar Ape on September 5, 2016 Verified by Guest

Took my Ford Mustang 09 for recall. They always complete the work on time and as promised

Write a Comment

Cyan Spider

By Cyan Spider on September 4, 2016 Verified by Guest

Very satisfied with the quality of customer care given on my 2015 Ford Focus Titanium. Thank you Hallmark Ford.

Write a Comment

Blue Asp

By Blue Asp on September 1, 2016 Verified by Guest

As a customer with long standing I was Not to impressed with my bill when i picked up my Escape. 1. I was told that the transmission service would be $269.00 and the only other thing was an oil change with 50,000KM service. according to your records I had a FREE SERVICE and $48.28 in my account which I said that I wanted to use. The invoice #FCCS352619 some how climbed to $415.46 a long way from $269.00 less $48.28 which I was expecting to pay with the service supposed to be free. the bill was changed before I paid it $297.19 the amount deducted was $69.99 for service not the whole $ 79.00 that would make the service ( FREE) and the $48.28 was deducted. both of these deductions were made after the tax $ $44.52 for the original amount was add in. I was told that the work would take 2.5 hr and had dropped my car off at 10:15 and returned at 11:45 1hr and 30 minutes later and was told that it was ready but I could wait if i wanted it washed I did not . the tax amount on S118.27 is $14.20 which should also been deducted. I will really have to think before I bring my car back to Hallmark as I feel that the work was not done completely or that I have been over charged.

Point 2 on several occasions the brake measurement have been incorrect in that after 5000KM ther was more pad than before. I have had my brakes inspected by a DOT certified inspector and was told that they were at 60 % but you told me that they were due to be replaced. I am not a happy customer.

Write a Comment

hitchenmarketinggroup

By hitchenmarketinggroup on September 1, 2016 Verified by Email

Had my Ford Edge in for a brake pad replacement on Warranty , they had give me a time line of two hours to complete work and they were true to their word. Unlike going to see a Doctor......nThey completed the work on time, on budget plus rotated my tires, No Charge..nThe service tech was professional, friendly kept me informed about the work..nThanks for a Great Experience

Write a Comment

Chocolate Barnacle

By Chocolate Barnacle on September 1, 2016 Verified by Guest

On Thursday night I had an issue with my vehicle 3 times and again once more on my way to work Friday morning.
I found out that there was a throttle body recall on my Escape and without question that was the issue.
I felt totally unsafe driving my vehicle especially on the freeway and it was critical that I get to UBC.
I called Hallmark as soon as you opened on Friday morning and talked to your service advisor Floyd Szilagi.
I explained my issue which he listened to without interruption and then advised me to bring my vehicle in ASAP.
If it was at all possible to look at it on Friday you (Hallmark) would and they would do everything they could to help me out.
Floyd was professional, courteous and as promised kept me informed on what was happening.
I received my vehicle back on Friday about 4:30 or so and was able to drive safely and to my commitments up at UBC.


I am so impressed with the service I received from Hallmark and your employee Floyd. It reminded me of days past.

Thank you Floyd. Hallmark will be seeing future business from me because of you.

Have a great day.

Write a Comment

Copper Dormouse

By Copper Dormouse on August 25, 2016 Verified by Guest

Delivered as promised. Needed to clarify prices as first service was promised free. Charges were on bill but a call to the sales person quickly got it resolved.

Write a Comment

Charcoal Golden-Retriever

By Charcoal Golden-Retriever on August 20, 2016 Verified by Guest

great

Write a Comment

Coral Afghan-Hound

By Coral Afghan-Hound on August 7, 2016 Verified by Guest

great people at the service counter. good work on the servicing of our vehicle

Write a Comment

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Hallmark Ford Sales Ltd 4.4 out of 5.0 based on 29 user reviews.

Hallmark Ford Sales Ltd
10025 152nd Street, Surrey, BC
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Additional Business Details

Business Hours

Monday 9:00am - 8:00pm

Tuesday 9:00am - 8:00pm

Wednesday 9:00am - 8:00pm

Thursday 9:00am - 8:00pm

Friday 9:00am - 6:00pm

Saturday 9:00am - 6:00pm

Sunday 11:00am - 5:00pm

Email

websales@hallmarkford.ca

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