By Brian Crocker on June 23, 2026 Verified by Google StorageMart

Prices are great, the unit was clean and in good shape, had access to my unit whenever I needed. Hayley and Chantel made everything easy and I would definitely recommend this business. Thank you for making a stressful situation much simpler

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By RogerG on May 22, 2026 Verified by Google StorageMart

Great experience with StorageMart! Hayley was very helpful on the phone when I was inquiring about different unit sizes. I came in to take a look and she showed me seven different units took the time to walk me through the site and she answered all my questions, explained my options clearly. She is GREAT!

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By Harmonie on May 21, 2026 Verified by Google StorageMart

Excellent experience at StorageMart Collingwood! The facility is clean, secure, and easy to access. Hayley was incredibly helpful, friendly, and made the entire process quick and stressfree. Highly recommend for anyone looking for storage in the area!

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By James D on March 19, 2026 Verified by Google StorageMart

I had a really great experience overall, largely thanks to Hayley. She was incredibly helpful, patient, and took the time to make sure everything was explained clearly. It’s rare to come across someone who genuinely cares about customer service the way she does, and it made the entire process smooth and stress free.

Unfortunately, my experience with the manager, Chantel, was quite the opposite. I found her to be rude and somewhat standoffish, which made interactions uncomfortable.

If it weren’t for Hayley, my overall impression would have been much lower. She truly made a positive difference and is a great asset to the team.

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By Jennifer on February 14, 2026 Verified by Google StorageMart

I had such an amazing experience with this storage facility! The units are clean, well-maintained, and the security gives me complete peace of mind. You can tell they truly care about keeping the property safe and secure.

A huge thank you to Hayley, who went above and beyond to help me figure out the perfect unit size for my needs. She took the time to walk me through my options, answer all my questions, and made the entire process so easy and stress-free. Her customer service was outstanding!

I highly recommend this storage facility to anyone looking for a safe, reliable place with genuinely helpful staff being Hayley

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By Linda on January 9, 2026 Verified by Google StorageMart

The office ladies Hayley and Chantel always have the most wonderful smile on their faces.
Always are more than willing to help in anyway possible.
The site looks never has garbage and always is so clean

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By Liam on January 9, 2026 Verified by Google StorageMart

Came in to see acouple units. Hayley was extremely helpful with finding what best fits my needs for long term storage for my business. Chantel and Hayley are both very friendly, the property in very clean and well maintained.
Highly recommend this business

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By Robert Nicholson on December 25, 2025 Verified by Google StorageMart

We have been very happy with our storage units and our experience with Storage Mart. The units are clean, secure and the facility is well maintained. Hayley and Chantel provide excellent customer service.

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By Sheryl Kreptke on October 28, 2025 Verified by Google StorageMart

My husband called to inquire about, what I thought was a problem with our billing. We've been renting from Storage mart for under 4 months.

The first initial call, the lady on the phone was rude and condescending. This individual did not give me confidence in storage mart (was going to rate 1 STAR). Luckily the manager, forget her name (SORRY!!!) she was able to walk us through the policy and the contract, where my husband did not understand. Whom explained it to me, which made me realize where we went wrong.

Great customer service from the manager. We were on the verge of leaving when she helped us BIG TIME. Straight forward and easy to talk to. We personally own our own furniture restoration business locally here in Collingwood and deal with a handful of selfish/entitled managers and business owners. She was able to defuse my husband (LOL and SORRY) and get him to listen, and tell him he was wrong without being rude and condescending. THANK YOU for looking out for your customers and keeping Collingwood FIRST.

There was another lady, at the storage facility who we came across to inquire about storing there. Lady was an employee of a local cleaning service. She said the same thing.

One of the better managers (Chantelle) to deal with in Collingwood.
Will be putting this business up for 2026 "READER FAVOURITES AWARDS", because of this interaction.

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By A N on March 24, 2025 Verified by Google StorageMart

Fantastic customer service . Very helpful . Everything is great at this facility . Kudos . Wayne And Chantel are incredible when it comes to their Customer Service Skills . Thank you so much for your great service .

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By A N on March 5, 2025 Verified by Google StorageMart

Fantastic customer service . Very helpful . Everything is great at this facility . Kudos .

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By Douglas Maidwell on February 11, 2025 Verified by Google StorageMart

I found the young lady very personable and courteous. Same go for the elderly gentlemen. The locker was very clean and secure.

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By Zach Hoffmann on February 7, 2025 Verified by Google StorageMart

Very friendly, great start up price. Clean facility.

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By Denise Heideman on January 30, 2025 Verified by Google StorageMart

Storage Mart in Collingwood has been wonderful to deal with for our storage needs.

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By Criss Truss on January 27, 2025 Verified by Google StorageMart

Although I haven't been there long, the place is spectacular. Clean, organized, professional, and the staff is both professional and very easy to deal with. If I need storage space in the future, I will have no problem using this place again.😉

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By Brim Mortimer on January 24, 2025 Verified by Google StorageMart

Storage Mart Collingwood is great! Chantel is very friendly and approachable, and provides top notch customer service skills. Would 100% recommend!

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By Brad and Lara “48-7th Rental House” Janzen Rental Account on December 6, 2024 Verified by Google StorageMart

Fast friendly and efficient. Good service from management. No gimicky upsells. I’d recommend.

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By Helene Rhind on November 26, 2024 Verified by Google StorageMart

Great customer service, very clean facilities.

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By Michael McLoughlin on November 23, 2024 Verified by Google StorageMart

Great location, fair price, the property is clean and the staff are excellent. We just moved out of our unit as we moved into our home.

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By Lisa Rutland on October 27, 2024 Verified by Google StorageMart

Great service, Chantel at the Collingwood location outstanding and knows her stuff, beyond helpful! thank you

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By Allen Mears on October 17, 2024 Verified by Google StorageMart

I found the StorageMart people very friendly and easy to deal with.

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By Sharon Graves on October 1, 2024 Verified by Google StorageMart

Gary was fantastic! He was caring & patient during our experience to meet our needs🤩

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By Joseph Nigro on August 24, 2024 Verified by Google StorageMart

Chantel provided excellent service. Helpful in every way and always with a smile. If she did not have the answer, she would do her homework. Always replied in a timely fashion. Excellent employee.

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By Brian Ellis on July 31, 2024 Verified by Google StorageMart

Chantel (Wayne), are totally awesome. Always so supportive and pleasant! Wouldn't hesitate to use StorageMart again!!!

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By audrey Fry on June 26, 2024 Verified by Google StorageMart

I have been using storage units, constantly, for 40 years. Storage Mart was my latest experience and, by far, the best. I presently have 4 units rented, 2 indoor climate controlled and 2 larger units 10x20 and 10x 15 outdoors and they are the cleanest, best monitored, and best staff I have ever experienced thus far. Wayne and Kat are experienced, knowledgeable, helpful and best of all, courteous and wonderful with customers. I will highly recommend storageMart Collingwood to many. Thank you for storing my cherished pieces and keepsakes. Audrey Fry

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