By Kevin Veroneau on July 13, 2026 Verified by Google

I was assisted by Henry who provided exceptional service showing me around the building, and showing the various storage sizes available. He was incredibly friendly. I highly recommend using this location for your excess storage requirements.

They provide anything you would need to store small to extremely large items such as old couch via a loading dock and an industrial elevator.

By Jason Majerski on June 18, 2026 Verified by Google

I thought customer service was a dead art. But a half hour discussing storage options with Vrinda and Henry taught me otherwise! Warm, welcoming, professional, and delightful. Access Storage couldn’t have better public-facing staff than these two. And the facility is spotless and instills confidence.

By Abay Tiyshtyk on May 27, 2026 Verified by Google

Had a bit of a rough start during my visit to Access Storage in central Winnipeg, but the experience turned around completely thanks to two outstanding staff members — Vrinda and Alexis. They were on top of everything, resolved my issues quickly, and answered all my questions right away without hesitation. Really appreciated how helpful and attentive they both were. Great customer service from those two!

By غزلان غزلان on April 16, 2026 Verified by Google

I had a great experience at this storage facility. The place is very clean, secure, and easy to access. I really appreciate the high level of security—it made me feel safe storing my belongings here. The staff are friendly and helpful, and everything is well organized. Special thanks to the manager for the excellent service and support, and also big thanks to the reception staff for their kindness and professionalism. Highly recommended.

By Marylouise Sinclair on April 10, 2026 Verified by Google

Vrinda and Henry, we had a veranda and Henry show us around the access storage. They were very helpful in showing us prices and sizes and they are very professional in their services with access storage

By Elvan Asena Evin on February 14, 2026 Verified by Google

I cannot thank the team at Access Storage on Higgins Ave enough for their incredible support today. Honestly, I walked in feeling completely overwhelmed and stressed out by the whole moving process, but the staff here immediately changed the vibe.

Not only were they professional and efficient, but they actually made me laugh and helped me relax during a tough day. It’s rare to find a team that provides such excellent technical service while also being so genuinely kind and personable. They took the time to walk me through the options and found the perfect unit for me, all while making me feel like more than just another customer.

The facility itself is spotless and feels very secure, but it’s the amazing staff that truly sets this place apart. If you’re feeling the 'moving stress,' come here—they’ll get you sorted and probably leave you with a smile on your face. Thank you again for turning my day around!

By Dakota Johnston on January 10, 2026 Verified by Google

Henry was very hospitable and ensured I was 100% satisfied before I made any decisions. Gave me a detailed walk through of the building and unit. 10/10 customer service and recommend asking for Henry when you are looking for any storage needs

By Luis Lemus on January 5, 2026 Verified by Google

Staff was. Very graceful when it came to making payments and letting me pay in advances whenever I wasn’t in the city. Units are big and spacious and very accessible once you’re inside. They got ladders and flatbeds to help transport your goods to your unit/outside for loading and unloading. 10/10 access storage on 345 Higgins. Big shout out to Henry always helped me out!!

By Etif Tad on December 2, 2025 Verified by Google

I rate Henry’s customer service at the storage unit as outstanding. He explained everything clearly, helped me choose the right unit, and made sure I understood all the details. His friendly and patient attitude made the experience smooth and stress-free.

By CP on October 29, 2025 Verified by Google

The staff at Access Higgins, are polite, extremely helpful, and well informed. My experience was a very smooth process. I would recommend this location and Henry in particular for his positive personality.

By Blossom Prince on August 25, 2025 Verified by Google

Henry was an absolute lifesaver today! He went above and beyond to help me out and made the whole process so smooth. He was professional, patient, and genuinely cared about making sure everything was taken care of. It’s rare to meet someone who takes customer service this seriously, and I truly appreciate his support. Thanks again, Henry!

By Brooklyn Bak on August 18, 2025 Verified by Google

100% off for the first 4 weeks?! Astonishing! The reception guys are great too, especially Henry! He helped me get this unit and even showed me the unit too. Very nice and approachable and personable! I’m very satisfied!

By Darianna Bastien on July 10, 2025 Verified by Google

Great overall experience.

They were closed when I first arrived and I had a mini panick because the movers were coming, but everything worked out fine. Henry was super helpful. He arrived and brought me inside to take care of the set up process and then showed me around the building and made the whole process very easy.

By colin butterworth on July 10, 2025 Verified by Google

The young man Henry and his counterpart were smiling and welcoming when I arrived. Henry helped me with all the details I needed to know. He even was willing to mention to me about the possible savings I could receive. This was very refreshing from a company. To me, it showed that Access and Henry out the customers first. Look forward to having a long business partnership with Access Storage. Thanks again Henry! You are a pleasant surprise.
Colin B.

By Heaven Geller on June 26, 2025 Verified by Google

Henry was absolutely wonderful to deal with at the storage locker. He was super helpful, incredibly kind, and genuinely funny — just a good human being who made the whole process easy and stress-free. It’s rare to come across someone so personable and down-to-earth in customer service. Thank you, Henry, for your patience, warmth, and great energy!

By Kibrom Habtemichael on May 23, 2025 Verified by Google

Outstanding Service at Access Storage

I recently used Access Storage and was thoroughly impressed by the level of service I received. From the moment I walked in, the staff Henry was friendly, knowledgeable, and eager to help. He made the entire process smooth and stress-free, explaining all the storage options clearly and helping me choose the best fit for my needs.

The facility itself was clean, secure, and well-organized. I felt confident that my belongings were safe and accessible at all times. The customer service truly went above and beyond – they even followed up to ensure everything was going well after I moved in.

Highly recommend Access Storage to anyone in need of reliable and professional storage solutions!

By Wayne Sustar on March 12, 2025 Verified by Google

It's a great nostalgic building with the old freight elevators which you can load up to 6000 lbs. Secure. Great staff. Highly recommend it !

By Krystal Lepine on February 2, 2025 Verified by Google

I came in a bit before 5pm, when their office closed, to let someone know my friend was on their way and needed to talk to someone but was running late due to bussing and traffic. When my friend arrived, it was a few minutes to closing but Henry U. Stayed and served us until after their office closed. He truly went above and beyond for us with an absolutely amazing attitude! Super friendly and funny!
Thank you so much!

By Lauren Schoeck on January 27, 2025 Verified by Google

Henry at the front office was really helpful! He showed us around, answered our questions, and got us set up quickly.

By jessica on January 11, 2025 Verified by Google

It’s my first time getting a storage unit and I was pretty nervous about it. Henry helped me and was thorough with all the details and was impeccable! Not to mention very friendly as well! I highly recommend dealing with Henry and getting a storage from here!

By Jordan R on January 11, 2025 Verified by Google

First time checking this place out! Henry helped me with superb customer service. Very welcoming and accommodating. Made everything super easy. Definitely would recommend this place to anyone! Go see Henry!

By Paul Oniwinde on January 2, 2025 Verified by Google

I had a great experience with Henry at Access Storage! When I called, he was polite, professional, and very helpful in answering all my questions. He made sure I had all the details I needed and provided clear instructions.

When I went to pick up my package, Henry greeted me with the same friendly attitude and made the process quick and easy. His excellent customer service really stood out, and I appreciated how smoothly everything went.

Thank you, Henry, for making this such a pleasant experience!

By Falilat Ibrahim on November 22, 2024 Verified by Google

I was pleasantly surprised by the exceptional service I received from Henry. Initially, I was apprehensive about the process, but Henry's patience, flexibility, and friendly demeanor made it incredibly smooth.

He provided me with various storage options, accommodated my requested move date, and readily offered all the necessary information I needed. Henry's warm and professional approach made a significant difference in my experience.

I highly recommend Henry and this Access location to anyone seeking hassle-free storage solutions.

By Edmund Jones on October 28, 2024 Verified by Google

I used Access Storage twice before, with the last time ending in Feb/2018. When I realized that I needed to store most of my belongings, I instantly remembered Access. The young lady who handled my signing up by phone, also provided me with great advice, was patient, condiderate and had a positive personality. She was absoluetly awesome. When I physically went to the storage site that I chose (Higgins), the young lady there was absolutely awesome as well. Both were knowledgable. I say that they are two A pluses for Access Storage. When I finished moving the vast majority of my stuff into my locker, I met that site's maintenance engineer. He took the time to speak to me. More patience and friendliness. Congrats to Access Storage for having those types of employees. And the storage space and layout are tops to me.

By Ryan Telfer on October 25, 2024 Verified by Google

Staff at the location was great and really helpful. No problems with a quick 10 day use of the facility. Except when I accidentally set the alarm off, but that was my fault and they were cool.