Verizon

Verizon Verified by Yext

4.9

(945 Reviews)

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Listed In: Cellular and Wireless Phones Retailers, Electronics Stores Retailers, Telephone Companies and Service Providers Service providers, Internet Service Providers Service providers

Wireless Zone, Verizon Authorized Retailer, Sterling Heights, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets,… Read more

4.9

945 Reviews

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BRAD FARKAS

By BRAD FARKAS on October 15, 2026 Verified by Google

I’ve been to multi Verizon locations in this area. This is my spot now. Joey is very knowledgeable, he fixed my issues with in minutes. Highly recommend this location

Mohammad Malik

By Mohammad Malik on September 23, 2026 Verified by Google

I rarely leave reviews, but the experience my family and I had at this Verizon location was so exceptional that I felt it deserved recognition.

Our journey started with Xavier, whom I spoke with over the phone about porting 13 lines and purchasing phones. From the very first conversation, he was professional, knowledgeable, and genuinely interested in helping us make the transition as smooth as possible. He answered all of our questions, scheduled a date for us to come in, and assured us that everything would be ready when we arrived.

When we got to the store, Xavier had done exactly what he promised. Everything was prepared ahead of time, which made a huge difference considering the size of our account and the number of lines we were transferring. Instead of feeling overwhelmed, we felt welcomed and taken care of from the moment we walked in.

I also want to recognize Ramy, the store manager, who was incredibly helpful throughout the entire process. He took the time to understand what we needed, made sure we were getting the right setup, and genuinely cared about our experience. It never felt like we were being rushed or treated like just another customer. Both Ramy and Xavier were patient, friendly, and focused on making sure everything was done correctly.

What stood out most was how much they valued our time and how committed they were to making the process easy for us. Porting 13 lines could have easily become stressful, but thanks to Xavier and Ramy, it was one of the smoothest wireless transactions I’ve ever experienced.

If a friend or family member asked me where they should go for Verizon service, upgrades, new phones, or switching carriers, I would confidently send them to this location without hesitation. The level of customer service, preparation, and professionalism we received is hard to find these days. Xavier and Ramy have earned my trust and future business, and I highly recommend anyone looking for Verizon service to visit this store and work with them.

Thank you both for going above and beyond. Experiences like this are what create lifelong customers.

Norris Taema

By Norris Taema on May 27, 2026 Verified by Google

Thank you so much you guys Amazing and I love come here I've been come here for 9 year's love everyone

stevana kiryo

By stevana kiryo on March 10, 2026 Verified by Google

Gio was absolutely fantastic to work with! From the moment we started, he was professional, knowledgeable, and genuinely committed to helping me find exactly what I needed. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free.

What really stood out was his attention to detail and how much he truly cared about making sure I was happy with my purchase. Great customer service like this is hard to find. If you have the chance to work with Gio, you’re in great hands. Highly recommend!

:) great Job !!!!

Anthony Younan

By Anthony Younan on January 31, 2026 Verified by Google

Matthew helped me great and got me set up with a new phone very quickly and efficiently. He explained all kinds of features, how billing would work, and all kinds of promotions they offer. Would definitely come back to him for more help!

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Verizon 4.9 out of 5.0 based on 945 user reviews.

Verizon
35740 Van Dyke Ave, Sterling Heights, MI
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Additional Business Details

Business Hours

M-F 10am-8pm, Sa 10am-6pm, Su 11am-5pm

Services

Bill Payments, Buisness Accounts, Free Bill Analysis, New Lines, Upgrades, New Devices, Accessories, Internet, Verizon Wireless Plans, Total Mobile Protection, Verizon Unlimited, Prepaid, Device Activiation, Device Financing, Wet Phone Recovery, Verizon Protect, In-Store Pickup, No Contract Plans

Specialties

Verizon Wireless, Excellent Customer Service, Wet Phone Recovery, Wireless experts providing award winning customer service on Verizon products and services

Brands

Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, Verizon Wireless, JBL, Jabra, iPhone, iPad, Galaxy, HUM, Android, Speck, ZTE, Nokia, Alcatel, Popsockets, AirPods, iFrogz, Urbanista, Cellhelmet, Belkin, Mophie, Incipio

Year Established

1988

Email

wz442@wireless-zone.com

Listing data provided by Yext

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