Business Hours
M-Sa 10am-8pm, Su 12pm-5pm
Listed In: Cellular and Wireless Phones Retailers
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Utica store today.
By Annabelle Wentworth on April 27, 2026 Verified by Google
The girl that works here is really above and beyond absolutely amazing. Shes super sweet, energetic, and enthusiastic.
However, the one star rating is for another employee that works at this location. He's older, and with grayish hair. He comes into my work (nearby) and hes always extremely rude, unpleasant to deal with, and very very unprofessional. He makes me and my coworkers uncomfortable. He is the reason why I avoid this location at all costs.
By Emily Tran on January 3, 2026 Verified by Google
John is the best. He is so nice and friendly. Thanks John for your help me the phone line
By Lucas McFall on July 15, 2025 Verified by Google
Will is the man! I'm not exaggerating when I say that his knowledge and persistence when helping me solve an issue with Cricket customer service saved me hours of time and hundreds of dollars. Frankly I may have left Cricket Wireless entirely if I hadn't been lucky enough to deal with a pro like Will. It's worth noting that while working with me he managed to also talk a guy into joining Cricket and hooked him up with a new phone. Take care of this man. He would excel at anything he did because he has work ethic!
By Nicholas Seitz on May 10, 2025 Verified by Google
Went in to purchase a new phone. Had trouble with it. After a few days I went back and sales person Makayla helped with all the problems I was having. She not only helped me but also the four other customers that were in their as well while staying cool calm and collective... running back and forth answering questions as well as fixing a few phones.
By Kalyani on April 15, 2022 Verified by Google
Hannah was very good in working with us. Our phones had been really messed up from our last service and she was amazing witty all of that, she wasn’t annoyed or frustrated with us or anything she determined to help us. It was almost the end of closing time and she said she would help us until we got our phones fixed. It was really great customer services and she was an amazing helper with that!
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