By Amanda Parsley on August 2, 2026 Verified by Google

The drop off in Toronto was a nightmare. It was so disorganized. They changed our original drop off. The new drop off didn’t exist anymore. The U-Haul service rep didn’t even know it wasn’t there when I was contacted to go to another location. After a very long day of driving and unloading, this was extremely frustrating. They didn’t seem to care. We weren’t the only ones with this predicament. We ran into others who were also confused. I will be extremely leery to use them again.

By Gud Bait on July 31, 2026 Verified by Google

The service was absolutely excellent! The staff were incredibly pleasant, welcoming, and friendly. I really enjoyed my experience and was very impressed with everything. I would highly recommend this place to anyone and would definitely encourage others to do busi

By Chantal on July 6, 2026 Verified by Google

Moving is not my favorite thing to do, especially out of town! Jake helped me with the appropriate truck that I needed and brought my stress level to a zero! Kind and professional service! Thank you so much for everything Jake! Your awesome 😎

By That's What She Grows on April 15, 2026 Verified by Google

Their head office automatically charges accounts late fees despite it being charged effectively and I have the same issue every month. Manager at the branch cannot resolve and just advises it’s an issue with corporate. Ongoing consistently with no recourse.

By Jennica Osborne on March 25, 2026 Verified by Google

Have no problem ever getting uhaul truck when I need prices are not to bad either.