By Jean d'Albret on July 5, 2026 Verified by Google Adams Storage Uptown

To the Adams Storage Team,
It’s hard to put into words how much we appreciate this storage facility after being customers for more than 20 years. In a world where businesses often come and go, it’s rare to find one that consistently delivers the same exceptional level of care, professionalism, and reliability year after year.

From the very beginning, we have always felt that our belongings were in safe hands. The facility is clean, secure, and exceptionally well maintained, but what truly makes this place special is the people. The staff have always treated us with kindness, respect, and genuine care. They are welcoming, helpful, and always willing to go the extra mile, making us feel like valued customers rather than just another account.

Over the past two decades, this storage facility has been there for us through many different stages of life, providing us with peace of mind and outstanding service every step of the way. That kind of trust isn't built overnight, it is earned through years of dedication, honesty, and consistently doing things the right way.

We are incredibly grateful for everything they have done for us over the years and wouldn't hesitate to recommend them to anyone looking for a storage facility they can truly depend on. Thank you for more than 20 years of exceptional service. We look forward to many more.

Warm regards,
Jean D'Albret

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By Earl Gray on July 2, 2026 Verified by Google Adams Storage Uptown

I love the ease of availability to the storage space and how well-lit is lit up and how clean it is. Also the staff is always very friendly. Thank you so much and I would love to win a month of free storage.
Thank you,
Mark Lepage.

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By Commander Karen V Brown MEd MFSc on May 4, 2026 Verified by Google Adams Storage Uptown

I've been a Patron of Adam's Storage for almost 3 decades & throughout these years they are always professional, always helpful & certainly there when needed. I have had a few concerns about different incidents however, each one of those were looked after quickly & sincerely. I highly recommend Adam's. Thank you, take good care & have a blessed day! 🌱🌞

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By Patti Holm on March 20, 2026 Verified by Google Adams Storage Uptown

Adam’s Storage Uptown is by far the best storage facility in greater Victoria! The staff are so friendly and helpful. Everything is clean and efficient. I’m grateful for the temporary storage units I have rented during a move along with regular unit I have for work. There are so many different sizes of storage units available, it’s great, no need yo pay for space you won’t use. Thanks for making my move so much easier! Thanks for always being so helpful!

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By Mel on December 4, 2025 Verified by Google Adams Storage Uptown

I decided to rent here after moving to Victoria from Ontario because they had good reviews and came recommended locally. However, I have had a very negative experiences, including them randomly closing during their very limited open hours. I took time off work to access my unit because they are only open from 9:00 a.m. to 5:00 p.m., only to arrive at 4:00 p.m. and find the gate locked and no one even answering the phone. They may be a little bit more affordable than some of the other options, but the inability to access my stuff with their incredibly limited hours and their inclination to close whenever they feel like it makes this not worth it. I will be removing my items and renting somewhere else

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By Suzanne DeGrandis on December 1, 2025 Verified by Google Adams Storage Uptown

A very professionally run company, where the employees are always willing to assist.
A big thank-you to the gentleman who helped me over the phone and guided me to an excellent mover in Sidney, BC — A Breton Relocators — for our final move from Toronto to Victoria. The experience was pleasant and seamless, especially compared to the full-service move we used two years ago, which was an absolute nightmare.

Thank you to Adam Storage and everyone who works there. You are consistently pleasant, respectful, and professional. Your service is truly appreciated.

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By Jean d'Albret on October 2, 2025 Verified by Google Adams Storage Uptown

To the Adams Storage Team,

I would like to extend my heartfelt thanks and appreciation for the outstanding service you have provided over the years. As a loyal client for nearly 20 years, I have consistently been impressed by the quality, cleanliness, and reliability of your storage facilities.

Your commitment to maintaining a secure and well-managed environment has always given me complete peace of mind, and it is clear that customer satisfaction is at the heart of everything you do.

Thank you for your professionalism, consistency, and the high standards you uphold. It has been a true pleasure to be your client for so many years.

Warm regards,
Jean D'Albret

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By Catherine Lord on October 1, 2025 Verified by Google Adams Storage Uptown

Adams Storage Uptown is the nicest storage set-up that I've ever had - outstanding range of sizes, very clean and convenient - and I've moved between sizes of lockers easily. Office team is great to work with too!

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By karen haarsma on September 27, 2025 Verified by Google Adams Storage Uptown

Iv been with Adams storage for two years. You can always guarantee a happy reception when you go into your storage, everyone is so nice and polite at hillside. Iv never worried about my furniture and its well being really does give me piece of mind.
Great job guys !

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By Gerald Porter on September 8, 2025 Verified by Google Adams Storage Uptown

My experience has been at the Esquimalt location, where I have had two lockers for 18 years. Yes, 18 years, and when the place flooded I was able to switch over to a locker at Uptown which has saved my bacon. Good company and good people. I have recommended Adams to my daughter and to friends, and always will. Gerry Porter

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By David Willcott on September 6, 2025 Verified by Google Adams Storage Uptown

Due to the recent flooding in Esquimalt, we discovered that we needed to move our storage items to a new location. We expected the process to be long and arduous, but the team at Adams Storage made it incredibly easy. They quickly helped us find a new unit at their Uptown Mall location and made the whole experience stress-free. Highly recommend!

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By christina de Veer on June 1, 2025 Verified by Google Adams Storage Uptown

We’ve been with Adams Storage for over ten years now, and it truly feels like working with people we can trust. The facilities are always secure and well-maintained, but what really stands out is the kindness and professionalism of the team. They’ve consistently gone above and beyond for us, and that kind of service is rare. We’re genuinely grateful for the peace of mind they’ve given us over the years — Adams Storage is a gem.

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By Laura Carolina on April 7, 2025 Verified by Google Adams Storage Uptown

The facility is kept quite clean. Large, metal dollies are available. Washrooms on site. I'm renting a locker on the second floor, so need to use the freight elevator, which is rather slow. Been renting here seven years. Not pleased with the annual rent increases, especially the past two years', but I suppose the costs are competitive for the region.

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By Barb Beauchemin on January 27, 2025 Verified by Google Adams Storage Uptown

I was between residences and needed a small storage unit for 6 months. The location of Adams near Uptown was perfect for me The unit was the perfect size, clean and very easy to access within the facility. They also had dollies and other equipment available to facilitate move in and out so that was a bonus too. The staff were always helpful with any questions I had when moving it. I would highly recommend them as lots of different unit sizes and facility was perfect and price very reasonable.

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By Ryan Wells on November 28, 2024 Verified by Google Adams Storage Uptown

This facility is great! I stored with them for 2 years and had nothing but a positive experience. Very well kept, clean, and secure. The front desk staff were also always very helpful either in person, or over the phone.

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By Bill Horne on November 21, 2024 Verified by Google Adams Storage Uptown

Great staff, clean accessible facility.

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By Jack Collison on September 6, 2023 Verified by Google Adams Storage Uptown

Great service, great facility - super friendly and helpful staff.
I forgot something outside of my locker and they went out of their way to hold on to it for me until I was able to sort it out.
Thank you!

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By Helen Merriam on December 30, 2022 Verified by Google Adams Storage Uptown

I rented a small storage unit here in 2021 for 2-4 months. There was a full time staff member who initially provided excellent service when securing a unit for me, but immediately after I paid and all the paperwork was completed, he showed his true colours. He was reactive, rude, and ultimately unhelpful over the course of the months of my rental. I quickly learned to avoid speaking to him & wait until another day when a different staff member was present. He made the whole experience stressful and difficult, to say the least. He apparently works at another Adam’s location & lives onsite there. I will be sure to avoid the locations he works at, or avoid Adam’s altogether, should I ever need a storage unit in the future. 2 stars because no pests/ clean building & the other staff members were helpful and friendly.

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By Margaret Cooke on September 27, 2020 Verified by Google Adams Storage Uptown

Great customer service -- professional, friendly, efficient. Rented lockers on the 2nd floor -- huge elevator, wide aisles, good lighting. Facility is centrally located, clean and secure, with easy access through large loading dock. Special thanks to Wayne, who is always helpful and never misses a thing. :)

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By Kate Lois Howell on August 5, 2019 Verified by Google Adams Storage Uptown

I can always do what I need to do quickly and efficiently. I park close to the doors, grab a cart from right inside, the door opens automatically to let me in once I'm loaded up. The elevator is right there, I get in, I go up, I move in the ample-spaced hallways to get to my locker. I unload, and head back.

Everything is placed conveniently, is clean and working, and I'm in and out. I'm very please with the facilities and there's always someone there if I need help.

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By Sarah Fierro on July 5, 2019 Verified by Google Adams Storage Uptown

Super friendly staff, very accomodating, and went out of their way to help us. Nice locker, and lots of great security features to help assure you that your things are safe. Fair prices to top it all off. All around great business. Definitely will go back if in need again!

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