By Trevor Collie on June 5, 2026 Verified by Google

I had a great experience with Ferdy he was on time, worked fast explained some stuff to me, answered my questions and taught me a few things I give him full credit for my review give the man a raise he deserves it but honestly I'd rate higher if I could not to mention the service rep over the phone was kind and did not leave any expenses out of our phone call, they even got Ferdy to my house a day earlier. Would definitely recommend city wide to anyone who needs there service.

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By Joe Blow on June 1, 2026 Verified by Google

1st time customer….was a very good experience overall and would recommend them to anyone looking for a new hot water tank. I booked an appt and they came out within a few days of booking. The installer did a great job with no issues at all. I also liked that they use Bradford white water tanks that are high quality. Will be a repeat customer next time I need a new hot water tank. Thanks City Wide for a good install and great customer experience for a 1st time customer.

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By Sean Cox on April 14, 2026 Verified by Google

Ferdy was friendly and professional. He explained all of my options without pressure. When the new tank was installed he gave me the rundown on care and maintenance. Great service from a cordial service person.

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By Michel Frederickson on March 25, 2026 Verified by Google

Kade was an excellent employee. Quick, clean, and gave me great advice. I’m so happy with his advice (bigger tank) as I have exactly what our family needs now. As a bonus our dog also liked him very much LOL. Keep up the great work!

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By Izik Vehvo on March 4, 2026 Verified by Google

I had issues with my hot water tank yesterday. I called City Wide Hot Water and booked an appointment. A minor issue with my phone number being entered incorrectly delayed my appointment by a day. The next day, Kade called me before he came by the house, was right on time, worked quickly and efficiently, and explained the warranty and a few questions I had about the new hot water tank with knowledge and skill. He even tidied up before he left and explained the hot water tank would be picked up within the next day or so. I will definitely be using City Wide for any future hot water tank needs and recommending them to my friends.

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By Cheryl Lyric on March 1, 2026 Verified by Google

I purchased a new hot water tank and leak detector. The person who took my original call was knowledgeable and helpful. They sent a technician to my home that day! Kade, the service technician, was on time, cleaned up and answered all of my questions. When I had an issue with the leak detector they sent Kade the same day I called to report the issue and all was amended to my satisfaction. My old tank was also picked up and recycled within 48 hours. With prompt and knowledgeable assistance and with Kade’s patient and supportive service and expertise, I recommend using City Wide for your hot water tank replacement.

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