By Nikki G on July 12, 2026 Verified by Google

Just leaving Home Goods (Herndon on Centreville Rd by the toll road) with a good haul. Came here twice today because they always have the best merch here. I went to the HG at other locations nearby but I always seem to come back to this location. They must have a great buyer here. Akram, the manager carried out my credenza and she helped load it. She’s professional and kind. Actually everyone here is always helpful and happy to be here! Love this location!!!!

By JnK Dedekind on May 8, 2026 Verified by Google

I'm a regular of this homegoods- because they were a favorite of mine to bring my dogs for training, treats, and toys. I brought my puppy here today, and in the 20 minutes we were here shopping, she barked 4 times. 3 sequentially in excitement as someone tried to pet her, and another one time at a little kid waving at her. This is a several month old pomeranian puppy. As im shopping, despite barking a handful of times in a DOG FRIENDLY STORE, a heavy older man who worked there said if i cant control my dog i need to leave. Ok. so i left my cart full of items and took my PUPPY that i brought there to train and spoil, and will not be returning. I will be sharing on social media that this "dog friendly store" is not a safe place for dog training, and is not welcoming to dogs.

By Rafael Frias Jr on July 15, 2025 Verified by Google

I have never been to this HomeGoods located off Centerville Road in Herndon VA. It is a small retail store similar to Ollie's Bargain Outlet, but on a smaller scale. The retailer hosts very modern decor with wooden floors throughout the store. An immaculate and well-organized shop where not a single item seems to be out of place. I have to assume that is because the staff is very good at recovery procedures. In any case, the store is very welcoming and the staff are very helpful too. One associate brought me a shopping cart because I didn't anticipate shopping. I thought I was going to look around, browse, and get acquainted with the layout. But I ended up finding a couple of items because they were very inexpensive on brand-name items. As the pictures and the video will demonstrate, the store is very clean and worth your time to find hard-to-find items, and very unique ones as well. My overall experience will garner a return to the store again; especially since I found a 24" desk chair I was eyeballing. I would recommend a visit even if it's just to browse.

By Clarity on October 4, 2024 Verified by Google

When you pick 6 identical items off a shelf you expect them to be priced the same. After checking out I realized that some were 16.99 and others $19.99. The manager tried to explain to me that they had been delivered on different dates to the store. I told her customers don’t care when inventory is delivered but we do expect to pay the same price for identical products. She continued to argue with me to the point where I was so disgusted I asked for a refund on my entire purchase. Half way through the refund I started taking pictures of the 6 items at which point the manager (as she was processing the refund) stated that she just wanted me to be happy and would happily refund the difference. Seriously? I took my refund and left. I’ve been shopping at this location for 20 years and probably spend $1000/month. This was the worst customer service experience at any Home Goods. The manager obviously lacks customer service training which speaks to their hiring/training process. If upper management cares they should invest in common sense training for their employees. As a business owner myself I would’ve fired her. Really disappointed.

By Micki on November 11, 2023 Verified by Google

Pretty standard Home Goods they have a large supply, house, necessities and decorations. Decorations include furniture, couches, side tables. Similarly they have baskets, seasonal things, dog toys. Pretty much anything you might need and each item encourages you to compare the price of the item elsewhere.