By Lamia Lahrech on May 28, 2026 Verified by Google

I had a great experience with Public Storage Richmond Hill. The staff were very friendly, helpful, and easy to work with throughout the process. The pricing was affordable and transparent, and the facility met my needs perfectly. I would definitely recommend them to anyone looking for a storage solution. Thank you for the excellent service!

By Hilary on April 11, 2026 Verified by Google

I had a great experience with Public Storage in Richmond Hill, thanks to the excellent customer service from Zul and staff. They were incredibly friendly, patient, and helpful, taking the time to answer all my questions and making the whole process smooth and stress-free. It’s rare to come across service like that, and it really stood out. The facility is clean and well-maintained, and staff’s professionalism and kindness made the biggest difference. Highly recommend to anyone in need of a storage unit!

By soufiane mezdi on April 6, 2026 Verified by Google

My experience at Public Storage was excellent, thanks to the outstanding professionalism of Quamar, Zul, the Property Manager. From the moment I arrived, they offered knowledgeable guidance and provided exceptional support, addressing all my needs promptly and efficiently. Their service was truly top‑tier, and their assistance made the entire process smooth and stress‑free. I highly recommend this location to anyone seeking reliable and professional storage services.

By DianYu Zhou on February 13, 2026 Verified by Google

I had such a great experience at this Public Storage location! It’s run by a lovely couple, and they are both incredibly kind and patient. They took the time to answer all of my questions without rushing me, and really made sure I understood everything clearly. What I appreciated the most was that they didn’t try to upsell me. Instead, they asked about my situation and helped me choose the right unit size based on what I actually needed. That made the whole process feel honest and stress-free. You can really tell they care about the people who walk in. I left feeling taken care of and genuinely welcomed. Highly recommend this location if you’re looking for storage!

By Sajad Rahmati on February 11, 2026 Verified by Google

This is my second time coming to this location. Managers Zul and Quamar helped me to find the suitable storage. I highly recommend them to my friends and family. Clean place. Very friendly staff.

By Ola Alao on February 11, 2026 Verified by Google

I had an excellent experience with Public Storage. The staff were incredibly helpful, knowledgeable, and genuinely accommodating from start to finish. They took the time to explain my options clearly, answered all my questions without rushing, and made sure I got a unit that fits my needs. I highly recommend Public Storage if you are looking for a clean, well-run facility with outstanding staff. Thank you again, and a huge shout-out to Zul at the front desk, who was very personable and energetic

By Kenny on November 26, 2025 Verified by Google

My experience at Public Storage was fantastic, largely thanks to the professionalism of two staff members, Zul- property manager.and Quamar. From the moment I arrived, they provided expert guidance and were incredibly helpful, addressing all my needs with great efficiency. The service I received was top-notch, and their support was invaluable. I would highly recommend this business to anyone; they are excellent.

By Jianming Wu on October 23, 2025 Verified by Google

I went to Richmond hill location to check a unit. Zul and and Quanar helped me to find the right size. Unit was reserved free for charge for 30 days. I highly recommend this place to my friends and family. Very clean place. and friendly staff. Zul and Quanar are very nice people.

By Susan Kwong on October 8, 2025 Verified by Google

I had an amazing experience with the staff, Zul and Quamar! They took the time to walk me through the available units and explained everything in detail. Their patience, professionalism, and willingness to answer all my questions made the whole process smooth and stress-free. I truly appreciated the time and care they put into helping me—highly recommended!

By Hamza M on October 2, 2025 Verified by Google

Great storage, nice, clean and well managed! The owners are very helpful and courteous. Had to move back to the area and they helped organized a unit for me in no time. 10/10 would recommend.

By jock isenhardt on October 2, 2025 Verified by Google

Clean facilities. Well organized. Friendly and professional staff. Great Richmond Hill location in convenient spot near Highway #404 access. Safe industrial commercial environment only 2 minute drive to upper middle class, residential subdivisions. Ideal for corporate relocation clients in need of short term or longterm storage facilities which are organized and managed to fulfill the moving /storage needs of demanding clientele. A good choice. Jock I.

By Shannon W on September 22, 2025 Verified by Google

Great experience at this location where my family had one of the rental units for a number of years. It was a pleasure speaking with Zul as she made the process to change owners of the rental unit, set up pre authorized payment and vacate the unit simple and easy. Would use them again should the need arise. The storage facility itself was well maintained and all the items stored there were in excellent condition upon removal. Thanks again!

By Thermokill Admin on September 22, 2025 Verified by Google

I’m really glad I discovered this storage facility. The staff here are genuinely kind and took the time to calmly explain everything to me. They helped me find the perfect storage unit and the right size for my needs. I highly recommend this place, first and foremost because of their outstanding customer service. Everything was handled quickly and smoothly, even though I was in a rush and it was late in the day. Truly a great experience!
ُThermokill Inc.

By kamand esmaeili on September 16, 2025 Verified by Google

We’ve been using this storage facility for some time and couldn’t be happier with the service. Recently, we upgraded to a larger unit, and the whole process was smooth and stress-free. The facility is clean, well-maintained, and secure, which gives us peace of mind.

A special thank you to Zul, who has been incredibly helpful throughout our experience. SHe’s professional, attentive, and always goes the extra mile to make sure everything is taken care of.

Highly recommend this place if you’re looking for reliable storage with excellent customer service!

By Sümeyra Ebrar Tanıl on August 23, 2025 Verified by Google

Overall, I was very satisfied with the service I received from Public Storage, the friendly and attentive staff, the cleanliness and organization of the units, and the pricing. Even though I missed my payment date without realizing it, they followed up with me kindly, and I was given the chance to make a late payment without any penalties. During this process, Zul and Quamar assisted me, and we also had a very pleasant conversation. Both of them were very attentive and friendly. I am now considering renting a yearly storage unit, and I will definitely choose Public Storage again!

By Carey Takeda on August 15, 2025 Verified by Google

The services are great! Staff are kind and helpful all the time. Easy for access with good deals.

By Huseyn on March 20, 2025 Verified by Google

I want to thank both Quamar and Zulfigar for their service today. Being a hesitant as it was my first time renting a storage, both of them were very patients and kind. They took their time to explain and make sure I understand everything before signing. They showed me the storage units and were extremely professional in the entire process. You can tell that these people are very knowledgeable and will advise you appropriately based on your needs. Overall, it was a really a great service and I would recommend.

By Maria Alavi on March 8, 2025 Verified by Google

rented a storage unit from this team, and my experience was absolutely fantastic! Their customer service was excellent, and their professionalism was truly impressive. The entire process was so smooth and efficient that I completely lost track of time while handling my paperwork. Highly recommend

By Candice Kwong on March 5, 2025 Verified by Google

Public storage has the best and most reliable service. The storage is very well maintained, clean and safe. I went to the 30 Brodie Dr Richmond Hill location. The managers are excellent. The are very knowledgeable and very friendly. They provided the best suggestions based on your need and everything is very well explained. I definitely recommend Public Storage.

By David Ngai on February 27, 2025 Verified by Google

Location was very clean and staff was very friendly and knowledgeable. I want to thank Zul, who helped me with the rental process. She is very sweet, kind and eager to answer all my questions. Highly recommend this location!

By Paul on February 9, 2025 Verified by Google

Ms. Zul and Mr. Qumar are absolutely amazing and help me out a lot. They answered all my questions and helped me find the perfect storage unit. I arrived a bit late and close to the close time, they still help finish the rental process. I highly recommend this Public Storage, a great experience!

By MW Will on January 24, 2025 Verified by Google

Good location, clean and well maintained facilities. Staffs , Zul and the gentleman who show me the facilities (sorry forgot how to spell your name ) are friendly quick responds and helpful. Strongly recommended this location

By Hamid Ech on January 15, 2025 Verified by Google

The staff are very friendly and helpful. They take pride in their work. It is a well-lighted and clean facility. I would certainly recommend it to anyone who needs this kind of storage space.

By Wesley Cheuk on January 6, 2025 Verified by Google

Staff at this location is extremely helpful and kind. Zul assisted me with 2 storage units. she was knowledgeable and very thorough. She gave us great recommendation. Highly recommended.

By Gilda Breda on December 29, 2024 Verified by Google

The facility is clean and safe. The only concern had to do with the constant yearly fee hikes. It became unaffordable. Other than that I highly recommend it as a storage space.