By Beatriz on June 12, 2026 Verified by Google Gib San Pools Ltd.

If I could give them more stars I would! - what a first class service. First time in the store, Caley made my visit very enjoyable and answered all my questions. I recommend them 200%.

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By Mark Ferguson on May 7, 2026 Verified by Google Gib San Pools Ltd.

David was a huge help!! Highly knowledgeable and really took the time to describe things to us. It was our first pool opening and he made the process seamless.

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By Ross Golding on January 8, 2026 Verified by Google Gib San Pools Ltd.

Been a customer for a long time. Love our pool from Gib-San!

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By Enes Begovic on September 1, 2025 Verified by Google Gib San Pools Ltd.

Awesome place to get water tests and quality chemicals that keep your pool and hot tub clean and safe. Highly recommend!!

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By Vanessa Dos Santos on August 27, 2025 Verified by Google Gib San Pools Ltd.

One of your drivers cut me off today in traffic, causing me to hit the curb and cones to avoid a major accident. I'm driving a loaded dump truck totalling 40,000 pounds. Tried getting a manager to call me so far, no call back as of yet. Everything recorded on company dash cam.

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By Noyan Hilmi on July 18, 2025 Verified by Google Gib San Pools Ltd.

Great team that’s always helpful. Wide variety of products - a one-stop shop for everything you need for your pool.

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By Milad Goodarz on July 13, 2025 Verified by Google Gib San Pools Ltd.

Called to get the hot tub i bought from them serviced due to a broken piece! Their service rep without knowing what the issue is said “it’s gonna cost thousands of dollars, do you want me to book you a technician!!!” I told him send someone first to diagnose and then I decide! Still they didn’t contact me and I got the issue fixed by someone else and cost me only $250! So I guess service is not their focus just sell and goodbye!!!

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By Asko “Ask For Asko” Marjanovic on May 25, 2025 Verified by Google Gib San Pools Ltd.

I have been a client of Gib San pools for many years. I have always appreciated their knowledge professionalism and service.
I highly recommend them.

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By Kevin K on May 24, 2025 Verified by Google Gib San Pools Ltd.

Outstanding service Everytime. Always blown away by the pride Kiran takes in her job and role, she has gone above and beyond for us. I have been going here for two years being a new pool owner and I highly recommend to anyone looking to maintain their pool or hot tub chemistry.

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By Klaus Theyer on August 20, 2024 Verified by Google Gib San Pools Ltd.

I have been a customer of Gib-San retail outlet on Kipling for about 20 years and never took the time to review. Here we go: Besides knowledgeable and friendly staff, great no wait water testing and an excellent choice of necessary chemicals and additives at competitive prices there is not much else to say, but thank you for your great service.

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By Romualdas Juknevicius on June 20, 2024 Verified by Google Gib San Pools Ltd.

I have been a happy customer for many years. The staff is friendly and knowledgeable. The water testing is fast and very accurate and no product is pushed but recommended . Thank you management and staff.

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By Rachael Jastrzembski on June 20, 2024 Verified by Google Gib San Pools Ltd.

My go-to for pool supplies and pool expertise! The on-site pool chemistry analysis and diagnostic treatment recommendation is a great save whenever you can’t quite figure out the proper chem balance. Staff are always friendly and knowledgeable.

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By Mila Yeung on January 12, 2024 Verified by Google Gib San Pools Ltd.

Superb workmanship, accountability, customer service and reliability***

We hired Gib San pool after our landscaper who came recommended by the Swim Spa company took our deposits and left after digging a massive hole in our backyard. Gib San came to save the day, they delivered as promised and they started on the project immediately. Gib San showed up EVERYDAY at 7am to 5pm. They came EVERYDAY unlike other pool companies that take on more work than they can handled and they only show up to your house an hour a day to APPEAR to be working on your project without ever having the intention to finish the project on time.

Don't make the same mistake we made, hire Gib San for your Pool job. They are professional and know what they are doing. They make recommendation to our backyard pool design and it was just perfect. If you have an issue call your project manager and he/she will ALWAYS answer your call with a updates or a solution. You are never left in the dark on what's happening with your project.

Gib san gets the job done and they do it right. They definitely did not cut any corners! Thank you again for saving us from our situation. We love our pool!

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By Aaron Weinberg on January 7, 2024 Verified by Google Gib San Pools Ltd.

Always a very good experience. Very knowledgeable. They tests our water and never try to up-sell. 13 year old hot tub working as good as the first day with their recommendations for regular maintenance. I recently came in to find a replacement rubber gasket for our split-nut fastener from our heater to hot tub plumbing. This part is not an easy find and the time taken and determination to find the gasket was very appreciated. Hot tub is working as it should now. Thank you!

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