By Pepper on September 25, 2026 Verified by Google

Rude service...not very helpful. I need glasses but ill go elsewhere. There was a guy complaining as I was getting my exam, now I know why. I've been a vision works customer for over 20 years. Deserve better service

By James Holt on August 5, 2026 Verified by Google

Everyone was attentive, kind, and personable. They made sure I felt at ease. Visiting an optometrist is not something I look forward to, but the team made it almost enjoyable. Thanks!

By Ashley Mabey on December 21, 2025 Verified by Google

Everyone was very pleasant, welcoming and patient. Our provider was very knowledgeable and took the time to explain exactly what we needed. We definitely felt like we were wanted there and staff were willing to help. It wasn't a short process choosing which frames we wanted and we are really grateful for the staffs patience again, and kindness.

By Ana Romero on November 11, 2025 Verified by Google

Everything was fine until the very end. I asked the lady helping me how I can fix my glasses, the part thay goes over my ear and she broke it. It was the opposite one. There was nothing wrong with that side. She apologized and I asked to speak to the manager. All she told me was sorry they are not liable because they are so pld and brittle. They were 3 years old and never had i damaged them.. I didn't want anything free but it was just a terrible experience These are my glasses that I use for everyday use. I came here because I had a great experience when I brought my son ti get his glasses.

By Issy on October 21, 2025 Verified by Google

Everyone took such great care of me. I made my appointment pretty last minute and was able to get in the same day. 20/10 experience. I’ll definitely come back next year when I need to get examined again.

Circling back on this: my glasses came in sooner than their estimated time! Woohoo!