By Leah on March 13, 2026 Verified by Google

The day before my dad’s funeral, I went to the mall to buy a pair of black pants. There’s often something cathartic for me about the anonymity of the mall, of being surrounded by people all set on their own missions, none of whom are concerned about who you are or what you’re there for. Yet, I cried my way through that shopping trip, lonely and unmoored, trying to imagine a world without my dad. And then I stumbled into the Cafe.

I’d been once or twice before. I found myself at Keystone often in the months prior because my hairstylist was located in the salon suites across the way. But on this day, when no one else had seen me crying, and the anonymity of it all had begun to feel more like an anvil than a blessing, Miss Sonya saw me.

She remembered my order. She called it out the second I walked through the door, and met me at my table with a goat cheese panini and a carafe of Coke because she knew I’d want a refill. She spoke gently, familiarly, aware of my tenderness in a way that reminded me I wasn’t alone.

In that moment, I wasn’t invisible. My grief was shared. Maybe she’ll read this one day and know how much it meant to me. Maybe she won’t. But I guess what I’m saying is: Some people have their neighborhood pub or the quirky coffeeshop around the corner from their job. I have the Nordstrom Cafe. And there’s something kind of beautiful about that.

By Karli Azar on August 2, 2025 Verified by Google

Absolutely love this place. The cilantro lime salad with shrimp is fantastic. Went right before they were closing and the staff still had an awesome attitude. We had Preston as our waiter and his smile was infectious. Will continue to be a returning customer!

By A on July 19, 2025 Verified by Google

Ordered the Lemon Chicken Gnocchi. The dish contained spinach but not enough IMO, so I asked for more. After a half hour of waiting I started to wonder why it would take so long to get some extra spinach. Finally the server comes and hands me a plate of fresh uncooked Arugula. By that time my dish was basically cold. And it's not like the restaurant was getting slammed. There were probably just 4 tables at that time. Disappointing.

By Alison Burkhard (Ali B) on October 18, 2024 Verified by Google

What a wonderful little hidden gem! The food was great but the service was the BEST we have experienced in the food industry in a really really long time. The tomato soup was so good and the club sandwich was delicious. It was large enough to split between two people. Our hostess/waitress was so attentive, extremely friendly, and made sure my sister and I were taken care of from before we sat down till the moment we left. We will definitely be back!

By Mimi Monon on February 14, 2019 Verified by Google

Like the Good'ol days, a sophisticated restaurant in a sophisticated "yesteryear department store"-like mall store. The steak-frites is exquisite, served with a deceptively plain-looking but amazingly DELICIOUS salad. The frites are so good! Best meal in town. Warm atmosphere, so much fun to dine here!