By Scott on June 7, 2026 Verified by Google

Rental process was really easy online. I went in to the office and asked if I could see the unit personally and I was driven out to see it in a golf cart immediately. The aisles are wide and the place looks taken care of pretty well. No complaints so far.

By Aastha Sharda on May 27, 2026 Verified by Google

Had a great experience setting up my new storage unit thanks to John and Jessica! They were both extremely friendly, professional, and patient throughout the entire process. They explained everything clearly, made the paperwork quick and easy, and helped me find the perfect unit for my needs. The whole experience felt smooth and stress-free because of their excellent customer service. Highly recommend working with them if you’re looking for a storage unit! Also, the units are clean and well-maintained.

By OLIVIA B. on April 23, 2026 Verified by Google

Thank you to Dilip for his kindness and support with my storage unit! I had an amazing experience and my belongings were safe and kept in great condition. Thank you to Dwayne for helping with the move. He was helpful and took great care of my belongings and I didn’t have to lift a finger. Super thankful to everyone at Storage Mart!

By OVO Productions Inc on April 10, 2026 Verified by Google

Dilip at StorageMart was absolutely fantastic. From start to finish, he made the entire process seamless and stress-free. I initially ran into some difficulties when calling the general inquiry line, but once I got connected with Dilip, every single issue was resolved quickly and professionally. He went above and beyond to make sure I had everything I needed. Genuinely one of the best customer service experiences I’ve had. If you’re dealing with StorageMart, ask for Dilip — you won’t be disappointed. 5 stars without hesitation!

By lance C on March 3, 2026 Verified by Google

This place has really great atmosphere. Also very convenient to my current location. DiLip provided very great customer service, answered all of my questions on arrival, and assisted with a map to show where the unit was as well. Staff even accompanied me to the unit as well.

Overall so far, very good experience here, and hope to rent here for quite some time. Thanks to the friendly staff!

By Aleya Hamid on January 20, 2026 Verified by Google

Dilip is amazing! He's is so helpful, very patient and kind. I wish everyone provided such wonderful customer service like him!

By Sabi Hameed on January 10, 2026 Verified by Google

Dilip provided some of the best customer service I’ve received in a long time. He was incredibly kind and made sure all my questions were answered before we ended the call. It’s clear he truly cares about the customers he helps. Thanks for the great experience!

By Paul De Bonis on December 23, 2025 Verified by Google

This storage facility operates through contract pressure, price escalation, and restrictive access practices designed to coerce customers into paying more over time.

Their model is not built on transparency, respect, or fair dealing. It is built on confinement, friction, and exploiting the fact that customers are already locked into a vulnerable position once their property is inside the unit.

Fees change. Terms shift. Access becomes leverage. Communication is minimal unless payment is involved.

This is not customer service. It is entrapment dressed up as policy.

Businesses like this rely on people being tired, busy, or afraid of losing their property. That behavior should not be normalized or accepted at any level of society.

Use a storage provider that operates with clear pricing, written accountability, and basic respect. This one does not.

Proceed accordingly.

Five star reviews for this location are often encouraged through incentives. Once those incentives are removed and customers are locked into contracts, the experience changes significantly.

By Attabiq Bhatti on December 11, 2025 Verified by Google

Dilip helped me secure a parking spot for my work truck. Explained everything too to bottom, let me get him the paperwork at my schedule and was overall super accommodating. Thanks for the help !

By Jeannine Thumiah on October 19, 2025 Verified by Google

I had a great experience with StorageMart. The staff were very helpful and responsive, especially when some unexpected issues came up during my move. I was so relieved they were available to take my call and help me out right away. Would definitely recommend!

By Knick Kneck on October 1, 2025 Verified by Google

Just booked my first unite with storage mart over the phone. She is very helpfull to search for me near and better location. Finally gave me a better deal. Liked her politeness and patients to her me out. Understanding my needs.

By Amanda Gopaul on September 29, 2025 Verified by Google

Dilip has been so helpful, I appreciated the support and time in my urgent move.

By Brandon Isaac on September 29, 2025 Verified by Google

Dilip greeted me as soon as I walked in and showed me around and gave me the details on the available units. Respectfully, personable and all around good vibe. Highly recommend coming to the shop in person.

By Debra Clinton on September 3, 2025 Verified by Google

Dilip was so helpful and kind! I so appreciated his help and friendly guidance especially on my moving day! Thanks very much Dilip!

By Gene Aduna on September 3, 2025 Verified by Google

Dilip is very friendly and always willing to help. He explained everything clearly and made the rental process quick and easy.

By Kareem Alexander on August 8, 2025 Verified by Google

Dilip was excellent in getting me the right unit for move, definitely a great experience and will highly recommend. Quick and efficient thanks Dilip!

By Mario “Super mario” on May 28, 2025 Verified by Google

Valerie is such a wonderful person. She is very kind and understanding. She helped me pick up my storage unit on very short notice. She explained everything very well. Also, dilip is also very nice and polite, just like val had a nice conversation with both of them. Very nice people highly recommend this place. 👌 I'm looking forward to moving my stuff here and hopefully being a long-time customer like others.

By nadira mohammed on May 8, 2025 Verified by Google

Dilip was amazing his customer service and exceptional knowledge of what customers need is outstanding.
He helped me figure out what size and the necessities on what I need.
Would definitely recommend.

By Elizabeth Blanchard on March 1, 2025 Verified by Google

This is one of most attended staff.
Dillip has been a great help in serving the public.This has been a first time user experience.Making it the most positive.
Thank you to all.

By Denyse Dawes on March 1, 2025 Verified by Google

I had a wonderful experience with Dilip for my storage unit. He’s knowledgeable, friendly and made the move very easy. Highly recommended this facility.

By Carolina Fookwe on February 28, 2025 Verified by Google

Dilip was great in answering all the questions we had. Took the time to show us the different sizes so we could get a better idea of what we may need.

By Nidal Fattah on February 24, 2025 Verified by Google

Very practical and easy. Amazing customer service, they are very kind and they go above and beyond in their support. One time they even helped me jumpstart my car. Highly recommended

By Tristan Gayle on February 22, 2025 Verified by Google

Dilip was very helpful and explained any and all information I may have missed online. I Appreciated his help

By Kat Wong-You on February 8, 2025 Verified by Google

Great customer service! Dilip was very helpful and informative. It's a very convenient location as well.

By Harry Singh on January 30, 2025 Verified by Google

Dilip was very helpful to help us find a storage unit that we were looking for.
He's recommended