By Kelly He on June 15, 2026 Verified by Google Storguard Self Storage

My experience here was phenomenal! I was very anxious about my timeline, the price as well as the whole process of moving, but it was so easy! The staff were so accommodating, being very flexible with my schedule. Garry was so thorough with explaining everything and was so kind. I would recommend this storage location to anyone and will be using it in the future. Thank you so much!

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By Jacinda Grove on June 10, 2026 Verified by Google Storguard Self Storage

I just got a storage unit here, and Gary was just fantastic! He is so helpful & super friendly; he made the whole experience quite enjoyable! They offer great deals, with many sizes to accommodate your needs, and the location is really easy to get to.

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By Josephine Correia on June 10, 2026 Verified by Google Storguard Self Storage

Storguard at the burnaby location is awesome. I have had several units there over several years. The service has been very appreciated. I have switched lockers from bigger to smaller and it has always been a pleasure to be serviced by Garry. He is knowledgeable and very helpful. A very personable man. I like Storguard, it is well maintained and secure.

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By Dawei Gao on May 18, 2026 Verified by Google Storguard Self Storage

Had a great experience at this StorGuard location. Dev was very helpful, patient, and professional, and made the whole storage process much easier than expected. The facility itself is clean, well managed, and feels secure, especially with the passcode-gated entrance for added security. I really appreciated the help and hospitality, especially while figuring out the right storage solution for my needs around the Burnaby/Edmonds area. Highly recommend this location.

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By Vanessa on May 13, 2026 Verified by Google Storguard Self Storage

These guys are truly stellar. We had a storage unit there from early 2020 to spring 2026, mostly managing it from either across the country or out-of-country. This has to have been one of the easiest, most stress-free and pleasant storage experiences I've ever had. Garry is a rockstar, and probably one of the kindest souls you'll come across. He always made me feel at ease in our interactions, and was 100% helpful and understanding, including times when a credit card on file expired. Communication was always clear and consistent, and these guys really made everything so easy, including when we finally moved our stuff out. The facilities themselves are very clean, organized, and have everything you need. It meant the world that even from far away, I never had to worry about the safety or security of our things. I can't recommend Storguard Burnaby enough, and am so appreciative of all that Garry's done for us.

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By Maria Bakos on March 6, 2026 Verified by Google Storguard Self Storage

Tee bad the storage since July 2020. It served us well. Staff was very friendly and helpfully. Thank you.

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By Calgary Insider on February 18, 2026 Verified by Facebook Storguard Self Storage

I had a great experience during my two-year rental with Storguard Burnaby. Garry helped me tremendously especially with the move out procedure. He went above and beyond to ensure it was very smooth and easy process. The unit and facility are very clean and staff are eager to help. I would 100% recommend this facility to anyone looking for an easy way to keep their items safe. If you need any help look for Garry, I highly recommend him. Finally, I would like to thank the team at Storguard Burnaby for their help during my recent move out especially Garry!

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By Elouise Hesse on January 28, 2026 Verified by Google Storguard Self Storage

We must thank Storguard Burnaby for being fabulous while we stored our personal stuff. Always friendly and helpful when talking to staff. Gary is amazing! The place was always clean and the staff always there to lend a hand if needed. We highly recommend Storguard Burnaby for all your storage needs.

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By Rosy Yung on September 26, 2025 Verified by Google Storguard Self Storage

My husband was the one that found this Gilley Ave., Burnaby location, in his research for a storage place to hold his collection of stuff, when we downsized from a house to a condo unit. Never would I imagine that our stuff would stay in Storguard for 9 years! We were customers in its first year of business till now, when we have finally determined to give up all 3 storage rooms, the cost of which have become just too high for us! (However, a business man would happily take them over, because of their ideal location in the building!)
Nevertheless, over the years, we have had the extreme personable, warm-hearted and efficient assistance from the manager, Garry and his staff! If you are looking for a superb storage place with light insulation for your merchandise or collection or household items, this place is conveniently located and most importantly you would get straight forward, personable and efficient help from Garry and his staff! They are number 1 on my list of professionals I have ever dealt with!

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By Daniel on September 24, 2025 Verified by Google Storguard Self Storage

This is a very clean and well-maintained location. We've had our locker for a while and there have been no issues with cleanliness of our items while being stored there. It's well lit and safe.

Great location and staff. Shoutout to Garry!

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By Shoeib moradi on July 14, 2025 Verified by Google Storguard Self Storage

Amazing & Friendly staff. Location is easy to access and clean. There is a car wash next to it that I found it pretty useful. Price was fair and I got a great offer with discount to keep my stuff for a longer time. Highly recommended.

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By Kiran Singh on July 14, 2025 Verified by Google Storguard Self Storage

Thanks Garry.
Yes, we managed to get it all done over the weekend, but thank you for the extension till today, it was appreciated. It got a bit busy Saturday morning but even then, as with every visit to your facility, it was easy to get to and from our unit and we were in and out with absolutely no hiccups. As always, every part of the facility we used was spotless and amenities were all available and working flawlessly.
It was a pleasure dealing with you right from the outset, always a friendly, helpful, courteous and professional interaction. Nice too to talk music from a familiar era, keep on rocking my friend!

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By Poul Go on May 6, 2025 Verified by Google Storguard Self Storage

It was a really pleasant surprise to see Garry again. 2 years after we moved out of BC, we returned back and went back to Storguard again. We remember having such a great experience couple years ago, and it was no doubt the same kind of service we experienced again today. Welcomed us back with 25% off our first 4 months. As always, customer service is top notch. Garry took the time to show us the unit to make sure we find what we really want. Can never go wrong with this place. Customer service, security and quality, you name it. Don’t forget to greet them when you sign in the sheet!

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By Tristan S on March 16, 2025 Verified by Google Storguard Self Storage

Excellent and easy experience getting a storage locker. Garry was incredibly friendly and helped me out by showing me everything from the unit to the loading area and elevators. Definitely recommend this place!

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By Alan Brodie on March 15, 2025 Verified by Google Storguard Self Storage

We were very happy to discover Storguard Burnaby so close to our new home.
- Extremely clean units…
- Very easy loading access…
- Competitive pricing…
- Manager Garry was extremely friendly and helpful, and got us set up super fast.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️

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By ken terauchi on March 12, 2025 Verified by Google Storguard Self Storage

Friendly customer service👍 Good internal facilities and environment👍 I was impressed by Garry who works at the front desk. He is a hard-working, friendly and humorous person. Overall, I am very satisfied👍

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By Leong Au on March 11, 2025 Verified by Google Storguard Self Storage

In the maze of storage space hunting, Storguard Burnaby stands out as a rare gem! Exceptional value, top-notch facilities, but what truly impressed me was their level of service.
Garry and Dev particularly shine - they're not just professional, they provide practical solutions without wasting my time. No unnecessary bureaucracy, no needless complexity, just straightforward, effective service.

For anyone who values time and efficiency, this place is perfect. Highly recommended!​​​​​​​​​​​​​​​​

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By C Lee on March 9, 2025 Verified by Google Storguard Self Storage

Everyone at Storguard has been very friendly. The storage units are clean and spacious. In particular, Dev (Dave) has been super helpful in helping us with the various choices of storage options and showing us the units available for rent

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By Ramon Carfrae on February 5, 2025 Verified by Google Storguard Self Storage

Avoid Storguard Self-Storage – Misleading Security Claims!

If you value your belongings, do NOT trust this company!

Storguard claims to be "unique in the industry" with their 24-hour on-site security guard and state-of-the-art digital surveillance—but these claims are outright lies. Here’s what happened to us:

Our storage locker was robbed. Thieves drilled out our lock in plain sight, outdoors, yet no one noticed. When we notified Storguard, their responses were shocking:

Cameras weren’t working the night of the robbery—so much for “state-of-the-art surveillance.”
They admitted they don’t actually have an on-site guard, despite boasting about it online and in their marketing materials. Instead, they told us the “guard” works next door and supposedly checks in “once in a while.”
How could a security guard not notice someone suspiciously drilling a lock off a locker outdoors, in plain view? Needless to say, there was no guard on duty, no cameras recording, and no action taken to prevent or stop the robbery. Our expensive tools and personal belongings—including cherished Christmas decorations—were stolen. These items are gone forever.

When we signed up, they assured us that this was the safest facility in the industry. Yet when we confronted them about their failure, they pointed to the fine print in their contract, which conveniently absolves them of responsibility.

This company misleads customers with false promises of security to gain their trust and business. Their customer service is dismissive, cold, and unsupportive. They did nothing to help us recover what we lost.

Don’t be fooled by their fancy website or reassuring sales pitches. This facility is NOT secure, and their promises are a façade. Protect yourself and find a trustworthy storage company—Storguard is not it!

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By Ross Wallace on January 9, 2025 Verified by Google Storguard Self Storage

As a long-term customer, I got to know Garry quite well and I can’t say enough about the high level of service he delivers, day in and day out. Just a thorough professional, one who knows his customers by name, is always ready with a smile and a laugh, and who goes about his work with energy and efficiency.

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By Donna Jablonski on January 2, 2025 Verified by Google Storguard Self Storage

Very Helpful, sociable and supportive staff. Facility is clean, well maintained and a great place to store personal possessions. Many sizes available for storage, easy to locate as is centralized in Burnaby. Highly recommend this facility to anyone needing a place to storage.

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By paperhoward on December 31, 2024 Verified by Google Storguard Self Storage

Greg helped us found the right size fits our needs and a very friendly payment plan. He is extremely patient, cordial and easy to talk to, just like running into an old friend on the street. The facility looks new and clean, easy access to different floors. Very satisfied and highly recommend to anyone needs access to storage.

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By Carolyn Chan on December 18, 2024 Verified by Google Storguard Self Storage

Seamless and stress free experience to rent a storage unit and all it took was 15 minutes with the store manager, Garry! I would absolutely recommend the location and the service!!

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By N F on November 26, 2024 Verified by Google Storguard Self Storage

Garry in the front office was very knowledgeable and helped me figure out the storage size I needed. Facility is clean and well lit. Would definitely recommend.

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By AFG Basketball on October 28, 2024 Verified by Google Storguard Self Storage

It was my first time being stuff to a storage unit after my place got flooded. Gary was great at helping me through the whole process and was great an explaining how things worked. Super friendly and respectful. I didn't know what size and he also helped me in that as well. He was also just a phone call away if I had any questions.

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