By Creighton Burrell on September 3, 2026 Verified by Google

We ordered pizza via the Pizza Hut App for carryout. It showed our order as being prepared, but when I arrived, the system glitched and our order was nowhere to be found. An employee named Eric was very gracious, took down the details of the order we had put in manually, and immediately made our meal. What could’ve been a very frustrating experience was made a very positive one because of Eric‘s kindness and reassurance.

By Jenna Sadler on April 27, 2026 Verified by Google

Excellent food, I've never had an issue with this location! The quality has always been excellent and always fresh. Our go to Pizza Hut!

By Penny Zuercher on November 22, 2025 Verified by Google

I ordered three pizza’s and a cheese stick tonight. App said pick up 6:19. It was 6:40 before we got it. A lady came in with pick up at 630 and her order had been sitting in the warmer ten minutes. I get home and I wasn’t given any marinara for my cheeses sticks. This place gets worse by the day.

By Stephen Antoniades on November 18, 2025 Verified by Google

Major shout out to Pizza Hut in Chatham Illinois. You guys are truly set in the bar for excellence with regards to customer service. The food was so delicious. I’m sorry I didn’t take no photos. You’ll just have to take my word for it. The food was very fresh hot and was correctly prepared. The restaurant interior was clean and my food is ready to go when I arrived.

By Halie Nicole on March 25, 2025 Verified by Google

If I could give zero stars I would. Ordered pizza tonight and was supposed to arrive at 8:29. It got about 9 o'clock and I called to check on the status of it. I wasn't angry I was just making sure they got it through the app. The guy answered the phone and I asked the status of the order. He said "well I'm the only person here and trying to do 3 different things at once. So hang on" he told me my order was on the way and I said thank you. Got a call about 10 mins later and the man said that my pizza was never delivered because he knocked and knocked and knocked and nobody answered. I have 2 dogs that dont let a noise go unnoticed. They bark anytime theres a little knock on the door. So I said that nobody came to my door and knocked and he continued to argue with me about how he came and I assured him nobody knocked on my door. He ended up coming back with the pizzas and he was knocking on my door so aggressively that he broke the frame on my glass door. He wouldn't stop knocking until I opened the door. Then he said "oh you can hear the door now?" My husband told him repeatedly to get away from the door and he would not. Leaving food all over my my porch. I dont have the name of he driver but I wish so bad I did. The cops came and talked to both parties. They told us the driver should have just left.