By Полина Вершинина on June 21, 2026 Verified by Google

I really love this store❤️ It has a huge variety of products, as well as a very pleasant atmosphere and friendly staff. I highly recommend it🤗

By Rinu Prasannan on April 6, 2026 Verified by Google

Laura has been absolutely amazing every time I visit the store. She answers all my questions with so much patience and genuine care. The rest of the team is wonderful as well, especially Ropen. He always seems to know exactly what product to recommend without ever being pushy and you can truly feel that his suggestions come from a place of honesty. They always maintain a great selection of high-quality pet food and I can always find everything I need for my cat. Truly feels like a one stop shop for all my cats needs.

By Nicole Kepanen on March 24, 2026 Verified by Google

I attended the Paws and Learn workshop with my two daughters aged 4 and 7. I didn’t know what to expect out of a free workshop but we were blown away by the workshop. Ropel and Maria were so warm and welcoming. Maria knows every fact you could want to know about each animal they have and Ropel provided us with heart warming stories of each critter. The girls got to learn how to feed fish. We also learned how to handle a leopard gecko and a frog. We met a beautiful pair of love birds and a charming bearded dragon. We absolutely loved this workshop!!!

By Vicki L on March 23, 2026 Verified by Google

This store is a gem! They have a variety of quality goods and offer convenient pet grooming for cats and dogs. What makes this place stand out are the staff - they are knowledgeable and attentive to the needs of pets and their families, always offering helpful recomendations without pressure. They are caring neighbours that make the city feel like home, and that's worth supporting!

By Shiyam Chowdhury on January 21, 2026 Verified by Google

Eduarda was absolutely amazing today. I was seeking some treats for a pet friend today as a gift and asked for something that the pet would absolutely love and enjoy. The pet in question absolutely did, lost it and couldn’t think straight with how great the treat was.

Not only was her advice supreme, but so was her service. She helped me package the treats in a way that would be an experience on the receiving end. Truly went above and beyond. Highly recommend checking this place out.

Thank you Eduarda

By E S on January 9, 2026 Verified by Google

Several years ago, I had an extremely upsetting experience at this grooming shop that I still remember clearly.

I had recently lost my job and was struggling financially. I brought my Maltipoo in with minor knots only (nothing severe), and I was honest about my situation. I also explained that I brushed my dog daily and carefully cut knots when I saw them.

The staff member who handled us chose to publicly shame me in front of other customers. While I was calmly (and quietly) explaining my circumstances, this person repeatedly said “no excuses” and continued lecturing me in a condescending and humiliating way. Now that I’m reading more review, it probably was the owner.

If there were grooming policies or concerns, they could have been explained privately and respectfully. Instead, I was made an example in front of others. That is not professionalism—it is cruelty.

People go through hard times. A business that cannot show basic empathy should seriously reconsider working with the public. I will never return and would warn others to expect judgment rather than understanding.

By Arti Mangwani on December 18, 2025 Verified by Google

I liked this place at first but then I asked some grooming related queries for my cat for which I was told they would call me back but it’s been a week and they never called. Also, I placed an order for cat food which I was told would come in and they’d call but they never called. When I called to ask them about the food that’s when they told me the distributor did not have it in stock. I understand such things happen but what I expect is a call n clear communication. Wouldn’t recommend this place unless for stuff they have in stock.

By Esha Ani on November 18, 2025 Verified by Google

When you see happy pets, you know a pet store is good and the pets are well taken care of. Dropped by the other day to take a quick walk for some essentials. The pets from little ‘Bella’ the turtle, to the beta fish, to other animals - they are so interactive. It’s just lovely to see happy animals and a rare treat at a pet store. Credit goes to the people who take care of these beautiful animals.

By katyayni ghagre on October 25, 2025 Verified by Google

We got our cute betta 🐟. He is so adorable.
Thank you so much Eduarda, Ropen for helping and guiding each and every detail. As a new parent of pet it’s so nice to have someone who can help you out with.

By Jacobo Roldan on August 25, 2025 Verified by Google

We love this pet store! The selection is incredible, the pets are well taken care of and the staff is very friendly.

Not only this but our dog lovessss coming here and greet all the staff. 10/10 would recommend

Also the store cat is adorable

By Alexander Paul Burton on August 19, 2025 Verified by Google

I did leave a good review before, but changed my mind.

Absolutely wouldn't recommend this place.

____

I recently moved back to the East End of Toronto and, while I've explored many pet stores in the area, I can honestly say Pet Cuisine is an absolute gem. From the moment you walk in, you can feel the passion and dedication that comes with it being an independently owned and operated, LGBT-owned establishment. This place truly feels like a community-minded hub for pet lovers.

First off, the grooming services are truly amazing. My furry friend came out looking and smelling fantastic, clearly well-cared for and happy. The groomers are incredibly skilled and gentle.

Beyond grooming, their food selection is top-notch, particularly for dogs. They carry a fantastic range of high-quality brands and options, making it easy to find exactly what your pet needs. And for aquatic enthusiasts, their fish selection is simply incredible – vibrant, healthy, and diverse.

But it's not just about the big things; the overall selection of goods is thoughtfully curated. Whether you're looking for toys, accessories, or unique treats, you'll find something special.

The atmosphere is welcoming, the staff are knowledgeable and friendly, and the commitment to quality shines through in every aspect. Pet Cuisine is more than just a pet store; it's a true asset to the East End community. Highly, highly recommend!