By Robert Walker on April 30, 2026 Verified by Google

Very clean and roomy storage for my car. I would not store it anywhere else.

By mario on October 29, 2025 Verified by Google

Great place and great customer service at 380 Vantage Drive. Mischa helped me through the process as a new customer and gave me all the details I needed. Quick and straight to the point. I appreciate your help, thanks again Mischa!

By Jessica Piribauer on August 2, 2025 Verified by Google

My experience with Access Storage (Self-Serve) was easy and hassle-free. I never had any problems entering the storage facility or accessing any of the items I needed. If I had a question or concern it was always promptly answered by the staff at Access Storage. I would highly recommend!

By Veronica Phelan on June 26, 2025 Verified by Google

The years we used Access Storage was Just What We Needed! The service was great, as were the people we spoke to, in person and over the phone. Our monthly bill was accurate and when we cancelled our need for storage it was easy and not complicated! I would recommend Access Storage to anyone living here in Ottawa! Thank you for a reliable Service! Bravo!

By Lee Pearson on September 21, 2024 Verified by Google

Kudos to Quinton who made the locker reservations so easy for me as a senior widow. His efficiency, customer service and friendly positive service was top notch. 💯 % recommended.

Lee Pearson

By Seifeddine Bessaad on July 25, 2024 Verified by Google

I am very satisfied with the service I received. Shah and Quin were exceptional and went above and beyond

By Kevin Delisle on June 15, 2024 Verified by Google

Easy access, they replied to my email quickly and the place was in good condition.

By Rosanne Janega on June 7, 2024 Verified by Google

Billing was easy, access to representatives when there was a concern was consistent and response times to e-mails was always great. Very professional organization to deal with.

By Tom Kunnappallil on January 23, 2024 Verified by Facebook

Had a really great experience with the self storage facility at Youville drive. When booking, the staff was kind and helpful.

By Tyler B on January 16, 2024 Verified by Google

Access was easy, unit was clean. It did let some snow inside damaging some items. However for the promotional price I paid, I can't complain.

By Eric Anttila on November 10, 2023 Verified by Google

I used Access Storage for 20 years or so. I always got good service concerning my questions and my account. The manager went out of his way several times to ensure my unit was locked properly. I did appreciate his persistence because it turned out that he was correct and my unit was not properly locked.

By Projet on August 28, 2023 Verified by Google

I first rented a unit at this location 3 years ago. Since then I do not go anywhere else. Since the very beginning they have always given an amazing services, this includes the staff and the storage units. Please do not look away from this location. They will always have my first pick if a storage is needed. Last thing is that they are fast! no messing around.

By Rita K on August 9, 2023 Verified by Google

Great deals if you book online. Staff was great and helpful. My only suggestion is to make the overhead doors on the large units (10x25) easier to open. I had a heck of a time ligting them by myself. Other then that it was the perfect place to store my furniture in between moves. Drive up locations made it easier for the movers.