By Gabrielle Dormio on October 18, 2025 Verified by Google

Vincent was excellent!! He helped us pick out a bracelet for my boyfriends mothers birthday. Very kind and knowledgeable, showing us different pieces.

By vicki ranyak on June 18, 2025 Verified by Google

This store goes above and beyond in the customer service department! I needed a little extra help buying a graduation gift for my daughter and Vincent and Heather couldn’t have been more helpful. I bought the Dumbo figurine and it was even more beautiful in person! I wish I could give a 10 star review. They even included a handwritten note with my order saying what a pleasure it was to help me. Absolutely fantastic!

By Ava Crespo on January 5, 2025 Verified by Google

My boyfriend had got me the pink tennis bracelet that cost almost 300 dollars. It fell off three times in the first week of having it, the fourth time i didn’t notice and lost it. There products are poorly made.
A 300 dollar bracelet should not just fall off with one light movement i am very disappointed. Not to mention the man that was working was extremely rude to me and my boyfriend who went separate times. Told my boyfriend to not even try to order it online because it wouldn’t come in time for christmas. Just very disappointed in this whole situation

By Marcello on March 12, 2024 Verified by Google

Heather was very helpful! She went out of her way to call the corporate customer service number and help me get everything squared away with my return that was out of the 14 day return period. Service 10/10!

By Heidi Myers on January 13, 2024 Verified by Google

My daughter had a horrible experience at this store. She is a 23 year old and she was told by the store employee that she should go get her mom to shop in this store so that her mom could tell her what she could touch. She started collecting expensive pieces as a child and has an extensive collection. She was there to purchase an expensive piece to add to her collection, but instead told them she could not believe their rudeness and left the store. We have purchased online through the years and at a location that has since closed. As a child she was welcomed and was a crystal society member for years. This is completely unacceptable.