By Tracy L on August 16, 2026 Verified by Google

Their subs have not only gotten a lot smaller in size, but quality has gone downhill. Not only was my sub bread smashed flat, but it was chewy and only 2" wide. Definitely not fresh. The fillings for the sub only filled half of the sub bread, and made like they didn't care about quality. It was drenched in the ranch so much that it was about all you can taste. Not first issue I have had with their subs, but it is my last. I can go get subs somewhere else where the quality isn't so bad.

By Tyler Ryan on June 10, 2026 Verified by Google

In 3 of my last visits, I was not served 2 times. One of the times, I go in at 8:15pm and they close at 9pm. When I go in there, there is a lady cleaning and she tells me that her system is down and she can’t serve me. The other time I went in, I waited in the restaurant for at least 5 minutes, ringing the doorbell multiple times trying to get someone to come out from the back where I can hear them talking and choosing not to serve us. The other time I went in and did get served, I was over charged by about $8. Terrible service and atmosphere. 0/10 would not recommend. I’m surprised they are still in business.

By Smg_cheef “Cheef” on May 18, 2026 Verified by Google

Food was good, one problem, the blonde lady that had waited on us was rude, and dismissive, and was just trying to rush and get us out.

By Cristian de Sa’ on March 4, 2026 Verified by Google

Went tonight (3/3 @ 7:45PM) with my girlfriend and there was an older blonde lady with tattoos who was incredibly disrespectful. When I my girlfriend politely asked if it could be toasted beforehand, the lady made a big fuss about it and ended by saying “…whatever, it’s your sandwich” followed by a scoff and an eye roll. Other girl working with her was nice and looked embarrassed by her coworkers actions. Very unprofessional.

By Tracy on December 28, 2022 Verified by Google

First Issue. The website when ordering dropped a sandwich from the order. I believe it was at the same time I was entering the code for buy 1 get 1 free coupon code. But it disappeared and I caught it after the order was placed reviewing the total. So I ordered a second order to get the sandwich with another free one. So first problem is that issue I had with the order. But I was happy that I scored the coupon. Plus I wanted to try out their new Outlaw, Champ, Boss, Supreme Meats sandwiches. I ordered for pick up. The notification indicated it would be ready at 5:20. I walked in and no order was ready. I saw two other other people pick up orders. I also saw 4 other orders in line that were completed as well. I could see one sandwich open in the back ground just laying around for a very long time. So I asked status. The women - I believe she was supposed to be the manager, as the rest were teens or way younger, plus I noticed later she spoke to them advising what to do. She told me, yes they have the order and working on it as we speak. I watched while other walk ins were helped. 15 minutes later, I saw them asking each other whos sandwich was sitting on counter and someone else indicated it was a to go order. So then one of them finally worked on getting that done. And 5 minutes later (making it 20 minutes already waiting since it was supposed to be done), the guy indicates here is your order. I went up and looked at the orders. Grabbed my first order but did not see the second part of the order. I asked and at first they didn't know but the manager indicated yeah it was part of that large order. So then they had to make the two more sandwiches which somehow was another 10 minutes. One of the employees while making the sandwiches was talking not realizing that his talking to the other employee included cuss words. Not that he was being abusive talking to anyone, just more a boasting show off talk so probably second nature which is fine with family or friends but I would not expect to see it at any business ordering food. There were a total of four people working. As you can see from the picture no one else was ever eating in. And 4 orders were there when I walked in along with 2 more carry outs and two more walk ins. Which does not seem like that would constitute being that busy that these could not have been prepared on time. At the least, it would be nice if the app was changed to notify status of sandwiches not completed yet. I could tell the one girl was new as she had asked the guy how he wraps the sandwich. The wrapping was sticking out at the ends instead of tucked in. And only 2 of the 6 sandwiches were cut in half. And maybe it is just me, but the meatballs in the Boss seam to have gotten smaller from the original Meatball sandwiches I used to order in the past. I had to have my daughter try the Outlaw as I am not a huge steak person but it seemed the steak was rubbery. She loves steak and indicated she would not order this one again. But on a positive note, the Supreme Meats with the Vinegrette did get the thumbs up from both of us. Originally when there was four people in line, there were four employees up helping, but as they disappeared, one employee went back to cut up more items. I could expect that. The girl (in training I believe) stood at the register just waiting on others to complete the sandwich for her to try and wrap. And then the manager disappeared to the back then to side. When the second order was received, I just received here you go sorry for the delay. Would you expect anything more when you order was 20-30 minutes late.....