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Baskin-Robbins

Baskin-Robbins Verified by Yext

3.2

(61 Reviews)

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Listed In: Ice Cream and Frozen Desserts Place, Pastries and Desserts Place, Bakeries and Desserts

Visit your local Baskin-Robbins at 3710 NW 13th St, Gainesville, FL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream,… Read more

3.2

61 Reviews

Write a Review
Yu-Cheng WANG

By Yu-Cheng WANG on June 5, 2026 Verified by Google

This place should shut down. I ordered from DoorDash, they accepted my order and kept me waiting like an hour and ended up canceling it.
Best wishes to their bankruptcy and broke of whoever took my order.

Kacey Lewis

By Kacey Lewis on April 15, 2026 Verified by Google

Did an online order today and said my order was done by a certain time, but when I arrived it wasn’t done and they hadn’t even began making it. I waited another 20-25 mins in store while the guy making my order was talking on the phone. He didn’t make my sundae right and, ultimately, I did not get what I paid for. They were out of so much stuff! The person making my order acted like he didn’t know what he was doing or just blatantly did not care. Will not be going back.

Rhys S

By Rhys S on September 11, 2025 Verified by Google

The service here is a joke. Two guys closed last night. One was standing around, staring at my friend and I while we waited for service while the other served the guy in front of us.

After the other customer left, we were ignored. No hello, no get out, nothing. I guess they were hoping we would just walk out if they ignored us entirely.

Once they figured out we weren't leaving, they decided to finally serve us. My friend and I both ordered two scoops of ice cream and, while mine was perfectly fine, this absolutely rude boy gave her one scoop and a sliver of a second. When confronted, he proceeded to act condescending and counted the "scoops" out to me. I then made him compare my cup to hers, told him to fix it, and we left.

This place is AWFUL. Won't be back, and will be pulling a Karen and reporting the experience.

Rat Pobertson

By Rat Pobertson on July 8, 2017 Verified by Google

Clean and friendly but I'll never go again. I only ordered two scoops but the clerk gave me closer to five. Good intentions, but too much ice cream ruined my overall experience. I couldn't even finish half of it.

JJ D

By JJ D on September 6, 2016 Verified by Google

Good customer service. Coffee was great. Haven't tasted ice cream yet. Location could have used a little better cleaning but they only had 2 workers behind counter. Overall it's not bad. A lot better than going to expensive Starbucks.

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Baskin-Robbins 3.2 out of 5.0 based on 61 user reviews.

Baskin-Robbins
3710 NW 13th St, Gainesville, FL
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Additional Business Details

Business Hours

M-Su 4:30am-8pm

Accepted Payments

American Express, Cash, Discover, MasterCard, Visa

Listing data provided by Yext

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