By AJ Washington on September 2, 2026 Verified by Google

The Ice Cream is always delicious! We went to the Newberry Rd. location. Bad decision!! Actually the ice cream was good, but the service and the attitude of the cashier was awful. She never said thank you, she never smiled, we had to keep asking questions about the new flavors. The Archer location is the best and the service, taste, & atmosphere is greater! ⭐⭐⭐⭐⭐
Don't go to the Newberry location....

By Maira on August 8, 2026 Verified by Google

I came here with my mom on a Saturday afternoon. Great ice cream spot and I haven't been here in awhile. Pricey but good for once in a while treat. Creamy and great mix in options. Service was quick and we were able to taste some before settling on our flavors. I got the coffee with French vanilla mixed in with almonds and caramel. It reminded me of a salted caramel macchiato. Very rich flavors and you could still taste the espresso from the ice cream when all flavors blended in.

By Angelo on July 3, 2024 Verified by Google

I ordered cold stone creamery on GrubHub for delivery! I didn’t only do it because I was craving ice cream, I did it because I was really curious if the ice cream was going to show up melted lol. So I got the cookie dough peanut butter with Reese’s pieces, peanut butter cups, and some sugar crystals and it was really good! Definitely rich and flavor if you’re into that stuff! And as for the ice cream being melted lol it sure was but that’s not on cold stone creamery or GrubHub for that matter! Who the heck orders ice cream for delivery🙄… all in all cold Stone creamery is pretty good and I’ll have to go to the store next time!

By Dom Curry on May 16, 2024 Verified by Google

DO NOT ORDER CUSTOM CAKES HERE.

This is NOT a poor review of the person manning the store by themselves today. They were a fine and courteous employee. The store though, yikes!

I ordered a custom cake 5 days ago for pick up. Got there today. No cake. The single employee there said if I agreed, they’d write the single “E” on the cake, but that piping is not their strong suit. I agreed.

Again, this employee told me they could do it with a caution in quality. They were fine. They asked me. I agreed. They did their best.

The fact that the only customization request was E. A single letter. And Cold Stone couldn’t get that done in 5 days?

Don’t do cake business here, unless there are 0 letters on your cake.

By Brittany Barritta on January 27, 2024 Verified by Google

Tons of great flavors and toppings to choose from! This store is clean, staff handled ice cream and utensils very well and bathroom was clean as well! Shout out to our ice cream expert Park! Park was kind, patient, and handled the line of about 10 people like a boss! Great job and I’ll be back for sure!