By Jayden Venegas-Clague (Jtxr) on June 26, 2026 Verified by Google Access Storage - Etobicoke Clairville

The staff at access storage great. They were very helpful and kind. Pooja and ali did everything they could to make sure we understood everything and made us feel welcomed.

Write a Comment

By Kenneth Miller on June 19, 2026 Verified by Google Access Storage - Etobicoke Clairville

Well, the team of Access storage is Amazing. Maruf and Pooja are wonderful with their customer service skills. Would recommend to my family and friends. The office is really clean.

Write a Comment

By Eveline Mitchell on April 28, 2026 Verified by Google Access Storage - Etobicoke Clairville

Pooja (the assistant manager at this location) was SO lovely when helping me out today. After reconsidering a purchase I had made minutes before, Pooja was incredibly kind, patient, and helpful to make sure that I left with the product/size that I wanted, and took the steps to ensure I was not overcharged. She provided exemplary customer service, and I feel very grateful that she was there today. I have had a storage locker at this location since 2019, and I have always been very satisfied with the experience. Even amidst staff shifts over the years, everyone has taken great care of me and my family when accessing my locker or purchasing packing supplies. Thank you Pooja for your help today! If you are looking for a positive storage solution, I can’t recommend this location enough.

Write a Comment

By sanket patel on April 9, 2026 Verified by Google Access Storage - Etobicoke Clairville

“Exceptional service by Pooja!”
I had a wonderful experience, and Pooja at the front desk truly made it special. From the moment I walked in, she greeted me with a warm smile and made me feel genuinely welcome. She took the time to explain everything clearly and patiently, ensuring I understood all the details without any confusion. Her polite and professional demeanor made the entire experience smooth and pleasant. It’s rare to find someone who combines such great knowledge with such a welcoming attitude. Pooja is truly an asset to the team — highly recommend!

Write a Comment

By USER KIJIJI on March 5, 2026 Verified by Google Access Storage - Etobicoke Clairville

I had an outstanding experience at Access Storage, and it was all thanks to Pooja, the Assistant Manager.

From the very beginning, Pooja was professional, knowledgeable, and incredibly supportive. She took the time to explain every detail clearly, answered all my questions with patience, and made what could have been a stressful situation feel smooth and manageable. Her customer service is truly exceptional — she genuinely cares and it shows.

Pooja goes above and beyond to ensure everything is handled efficiently and fairly. Her calm demeanor, positive attitude, and strong problem-solving skills make a huge difference. It’s rare to find someone so dedicated and compassionate in customer service today.

If you’re considering storage services, I highly recommend working with Pooja at Access Storage. She sets the gold standard for professionalism and customer care.

Thank you, Pooja, for making the entire process seamless and reassuring!

Write a Comment

By marvel diamond on January 12, 2026 Verified by Google Access Storage - Etobicoke Clairville

⭐⭐⭐⭐⭐
Pooja Verma provided excellent customer service. She was professional, patient, and genuinely helpful throughout my visit. She took the time to make sure everything was handled properly and made the experience smooth and pleasant. Great assistant manager thank you, Pooja!

Write a Comment

By Nikhil singh Ahluwalia on January 9, 2026 Verified by Google Access Storage - Etobicoke Clairville

I had a great experience at Access Storage. The service was excellent, and Pooja Verma was extremely helpful, professional, and friendly. She explained everything clearly and made the whole process smooth and stress-free. Highly recommend this location for anyone looking for reliable storage with outstanding customer service.

Write a Comment

By Manpreet Sharma on December 29, 2025 Verified by Google Access Storage - Etobicoke Clairville

I had a great experience at Access Storage thanks to the staff member (Gayatri and Pooja) who assisted me. They explained everything clearly and in detail, making the entire process easy to understand. They were very friendly, professional, and extremely helpful, answering all my questions with patience. Their support made a big difference, and I truly appreciate the excellent customer service. Highly recommend Access Storage because of staff like this!

Write a Comment

By Davinder Brar on October 10, 2025 Verified by Google Access Storage - Etobicoke Clairville

I had a great experience renting my storage unit! Gayatri was extremely helpful and professional — she took the time to clearly explain all the details, pricing, and policies so I knew exactly what to expect. The process was smooth, quick, and stress-free. The facility is clean, secure, and well-maintained. Highly recommend — especially if you get the chance to work with Gayatri!

Write a Comment

By Shreya on October 3, 2025 Verified by Google Access Storage - Etobicoke Clairville

Gayatri at Access Storage was absolutely amazing! She went above and beyond to make the whole process simple and stress-free. She patiently explained everything, guided me through all the options, and made sure I got exactly what I needed. Her professionalism and friendly nature really stood out. I’m so grateful for her help — if you need storage, definitely ask for Gayatri!

Write a Comment

By Deep Soni on September 16, 2025 Verified by Google Access Storage - Etobicoke Clairville

We just rented a unit at this location staff is pretty friendly and we dealt with Gayatri Bhalla she is an amazing person to deal with as she explained everything perfectly and we are aware about all the important things which needs to be aware of.

Thank you!

Write a Comment

By jaskirat singh on August 6, 2025 Verified by Google Access Storage - Etobicoke Clairville

I am writing this to express my satisfaction with the service received. Gayatri bhalla was incredibly helpful and demonstrated a genuine commitment to resolving my issue. I was particularly impressed by their patience and willingness to go the extra mile. The experience was smooth and efficient, leaving me with a positive impression. I will certainly recommend their services to others.

Write a Comment

By Simran Bains on July 1, 2025 Verified by Google Access Storage - Etobicoke Clairville

Amazing service at this facility. I didn’t rent it yet just visited but I am for sure coming at here only. Aisha was such a big help. It made me feel very good that people still do help even in sales industry and yet, I they made a client for life.
Great prices and outstanding clean facility. Totally recommended

Write a Comment

By Juan Munoz on April 26, 2025 Verified by Google Access Storage - Etobicoke Clairville

Today I booked my storage with Acces Storage. The person who attended to me was so nice, she gave me a tour of the location and showed me the different options I have.

The 4 stars are because I didn't have one month free. After all, I had my goods at Flex Spaces. Here is what I always regret: the good prices and promotions are for the new ones, if you are a loyal client you don't get it. That's the reward for your loyalty.

Write a Comment

By Fathima Nizrin on April 18, 2025 Verified by Google Access Storage - Etobicoke Clairville

I recently rented a storage unit here and had an excellent experience from start to finish. The facility is clean, well-lit, and secure with easy access. The staff was incredibly helpful, friendly, and made the whole process smooth and stress-free. The pricing is fair, and I appreciated the flexibility in unit sizes. Highly recommend this place if you're looking for reliable and convenient storage solutions!

Write a Comment

By rajesh johal on March 25, 2025 Verified by Google Access Storage - Etobicoke Clairville

AFTER ABOUT 3 MONTHS I AM COMPELLED TO WRITE THIS

I encountered a series of issues with my storage unit at Access Storage, which remain unresolved till today.
I booked a storage unit with this facility from October 28, 2024, to January 4, 2025, paying all in advance as i have to travel abroad. Upon my return to Canada on the night of December 31, 2024, I stayed in a hotel and arranged for a U-Haul the following morning to move my belongings into my home.
However, upon arriving at Access Storage on January 1, 2025, I discovered that my access was blocked. I immediately contacted customer service, explained the situation, and clarified that I had prepaid for the storage until January 4, 2025. After several attempts, and making me stand outside the storage, the storage manager arrived after about 3 hours. He rectified the issue with my account, and granted me access. I appreciated SANDEEP for being supportive and coming to help me on a holiday.
Unfortunately, due to the holiday, the manager had to leave shortly thereafter.

When I was finally able to access my storage unit, I was shocked to find that the roof had a hole in it, and many of my belongings, including clothing boxes and other merchandise, had been damaged by water. I immediately took photos and contacted the manager again to show him the extent of the damage.
On the first week of January 2025, I followed up with an email detailing the damage to my items, but I have yet to receive any response or acknowledgment of my concerns. Despite making several visits to the facility, no one has addressed the situation or provided assistance.
I would like to express how deeply frustrated and mentally distressed I have been throughout this process. The damage to my belongings, the lack of communication, and the absence of support have caused significant inconvenience. What is the fun of insuring the unit of you don’t want to compensate?

I cannot recommend Access Storage based on my experience.

Write a Comment

By Simran on March 24, 2025 Verified by Google Access Storage - Etobicoke Clairville

Always been a great experience with Access Storage. Really kind and cooperative staff.
Gayatri helped a lot with finding the right unit size and providing a great deal as well..

Write a Comment

By Raymond on March 17, 2025 Verified by Google Access Storage - Etobicoke Clairville

Gayatri was super helpful from beginning to end with my stoage unit rental. She was super informative and I can tell she enjoys her job.

The hallways of the facility are nice and wide so you can move pallets around without having to worry about bumping into the walls.

They have a pump truck/pallet jack there if you need to move anything around - free of charge. You just need to inform the employee prior to using it so they can reserve it for you.

There's also dolly's there to use - around 4 from what I counted. The loading dock is spacious and they have a hydraulic system installed to get things onto the dock.

From all the storage units we visited, this one had the best deal and was clean and spacious. Other ones we went to were kind of run down and had a stench to it. Did I mention the facility is also temperature controlled?

I won't be needing the unit for long and will probably return it in the near future, but if I ever needed another to rent, this is where I'll be going to.

Write a Comment

By Antoinette Quarshie on March 15, 2025 Verified by Google Access Storage - Etobicoke Clairville

Best customer service. Smooth move in and always had a smile on her face.would definitely recommend coming here for storage and would recommend talking to Gayatri. She was the best and made me feel welcome

Write a Comment

By Mardwi Ybañez on March 11, 2025 Verified by Google Access Storage - Etobicoke Clairville

This location is very clean and the staff was so nice and friendly special Jeff he's so sweet he helping me to fill the paperwork and explained very well the policy, his one of the good staff that I've ever meet with a good heart and a helping hand.

Write a Comment

By Shivam Merathia on March 8, 2025 Verified by Google Access Storage - Etobicoke Clairville

Its been amazing services and top of that Ms Gayatri has been really supportive and helpful to understand the whole process and make the transition more smooth.

Write a Comment

By Parteek Loungia on February 28, 2025 Verified by Google Access Storage - Etobicoke Clairville

These Guys are amazing! - Real gems

Gayatri and Sandeep, both know how to deal with Customers.

Very happy with their services.

Quick tip- If you are planning to rent a storage, have a quick conversation with them. They will definitely find you a good deal in your budget. :)

Cheers!

Write a Comment

By ssbg marketinginc on February 20, 2025 Verified by Google Access Storage - Etobicoke Clairville

My experience with Access Storage has been amazing.
Sign up was easy and straightforward.
Staff like Gayatri is very friendly and helpful.
I was shown where my storage unit is and the building is very clean and comfortable.
I would definitely recommend it to others.

Write a Comment

By Paulo Dematos on February 8, 2025 Verified by Google Access Storage - Etobicoke Clairville

Gayatri and Gagan this a fanominal experience with both of these employees. They were both very knowledgeable and extremely helpful. You will be in luck if you rent and one of these 2 are there to service you. Thank you both for making this a smooth experience.

Write a Comment

By Raya Auto on January 28, 2025 Verified by Google Access Storage - Etobicoke Clairville

Been with the Access for more than a year and I have been loving the service. I especially love Sandeep and Gayatri who go above and beyond to listen and understand and help me with a solution.

Write a Comment