By C Jeffs on November 16, 2025 Verified by Google

Chris & his team were AWESOME to work with in building my home! Going through a new build is typically a stressful event, especially doing so long distance (over 2,000 miles away!). But everyone involved helped make it stress free - all the way from the beginning working with Rick in developing/designing/ coordinating the house plan and contract to working with Misty on the interior/exterior design to working with Parker as the Project Manager. All 3 made the entire process so seamless and go so smoothly. As the designer, Misty knows exactly what she’s talking about and what she’s doing - she’s phenomenal!! I decided in the beginning this would be my “out of the box, do everything different house”. Her knowledge & expertise in knowing what would look nice & go well with the style house I chose was spot on! The ideas and suggestions she had really helped tie everything together - I would never have thought of having the cathedral ceiling extend from the foyer to the back of the house - it really opens up the area. I know she put in extra time and effort driving around looking for examples on other houses of various features I was contemplating - from paint color to stone to door styles to shed roof styles - you name it - all helped in my decision making! And Rick’s suggestion of putting a matching dormer/window in back of the house to match the front was superb!! From inside the house the look is amazing! As Project Manager, I couldn’t have been assigned a better one than Parker. His attention to detail and his willingness to go above & beyond was exemplary! He was on sight daily making sure all was going according to plan. He ensured I was kept informed of every step through pictures & videos & texts & phone calls. His timing was perfect too as I was able to make changes when needed before it was too late. And Parker always did so with a smile and “can do” attitude - never once did I feel it was a burden or annoyance to him - if it was he NEVER let on!! That was the kind of oversight that made things very stress free for me. I couldn’t be more grateful for everything RW Custom Homes did for me - I HIGHLY RECOMMEND Chris (owner) and his entire team to anyone wanting to build a new home or even just remodel an existing home - I’m sure you will be pleased! THANK YOU ALL!!!!

By Brad Eaves on August 23, 2024 Verified by Google

I really wish I could leave a zero star review. Rw built our house in 2018-2019. The project went over time by more than six months. I don’t fault them for that as much as I fault the horrible contractors they use. But I guess that’s also their fault. There have been so many issues with this from build to ‘finished’ product. I don’t even know where to start. How about with the hole.. they dug a hole for the house before we even had a go ahead to start. Red flag one. Once construction started things moved at a snails pace. Contractor would come and go at seemingly random intervals. They’d be on the job for a week and then disappear for two. The worst offender for this was definitely the framers. Which was a rag tag crew of literal children. 16-18 year old kids that looked like they’d never held a nail gun before. Sometimes I’d find one of them putting, no joke, 16 nails into the end of one 2x6. Complaints about their poor workmanship and behavior only seemed to make their conduct and attendance at our job far worse. Eventually they disappeared altogether and we had to have a second crew come finish. Every contractor was like this moving forward. Like our job was a side gig for 90% of the contractors. When it came time to do the custom tile, a 16 year old kid was in laying tile with mud that was either thin as water or thick as play dough. After moving in and doing a first cleaning on the tiles revealed that all the tile spacers were left in place and then grouted over. Tiles are crooked, unleveled and just all around look terrible. There is a 2” gap between our wood floor and the tile that they tried to cover with a transition trim piece, that broke almost immediately. (They still have yet to ever come and fix that) the Laminate floors did this fun thing where they’d sit in the sun through a window for a half hour and then we had massive bubbles of floating floors, their solution was to just glue down the ‘floating’ floor. That’ll be fun down the road when we want to change those. Another thing with the floors, since framing took so long, our house sat open through A LOT of weather. The OSB flooring was rendered near useless in a lot of areas and they squeaked all over the place. Another great solution by RW was to just go ahead and put 30,000 ring shank nails down to ‘secure’ the flooring. (The floors still squeak by the way) let’s move onto the roof, since living here I have found more holes left open in the roof than months I’ve loved here. One area started leaking immediately after moving in, when a roofer came to fix it they found a 10” hole that was cut into the sheeting of the roof and then left there and the tar paper was just rolled over the hole and then the shingles put down. There were several other areas at the peaks of the roof where the roof was left open
Completely. When I have messaged RW about fixing these holes, I never hear back so I have to pay someone else to come fix them. That’s fun! I just found another one today, amazing! There are still plumbing fixture trims that were ‘back ordered’ they’ve never come back to install. (It’s been over five years and subsequent follow ups have been ignored completely, big surprise) overall the quality of build has been terrible. They ruined one of our exterior doors and replaced it with a new one that they painted with a roller. They said they’d fix it, I’m sure you can guess, it still looks terrible. The back doors of our house are terrible as well, they just randomly pop open all on their own, so sometimes we come home from a trip and a door has been open for who knows how long, so fun! The list goes on and on, I would for sure avoid using these guys they cut corners and use terrible subs. They don’t care about you or your house and you’ll never hear from them again after they hand you the keys, that is unless you leave a bad review on their Facebook and then they call right away. Horrid experience, avoid them at all costs.

By Will Merr on July 26, 2023 Verified by Google

Hired and paid for what was presented as top quality renovation, received poorly executed flooring installation with paint job that didn't meet all my specified/listed parameters. Business owner was likeable, handled demo well, and fixed lighting.
Overall unhappy because I questioned the owner about flooring and he said nothing could be done. Sharing photos, if anyone reading this knows about flooring installation would what is pictured really be considered acceptable?

By Steve Van Dusen on September 12, 2020 Verified by Google

We are ecstatic with the partnership we have had with RW Custom Homes in the building of our new home. From the design of our home to the building experience, we found RW Custom Homes to be an amazing experience. Everyone we interacted with along the way were professional, talented, and wonderful to work with. A special shout out for Travis (Project Manager, Misty ( Interior Designer), Jim (Landscape Manager) Jordan (Office Support), and Chris (Owner). In addition, the concrete work, framing, and other traded workers were awesome! Without reservation, we would recommend them to build or remodel ANY home ANYWHERE! Steve and Tami Van Dusen, Brigham City, UT

By Lori Weaver on March 27, 2020 Verified by Google

RW recently built a new home in Corinne, Utah for us. We were treated so great and there was not one thing that was a problem and could not be dealt with. We went from two level and 1 acre to one level and .25 acre. Could not be more happy. After we moved to Corinne, RW went into our old house and updated the house for us to sell. It turned out so beautiful. (Almost wanted to go back. Almost!) The house is now on the market to sell and we are so grateful to RW for making all of this such a smooth transition. I would highly recommend RW to anyone.