By Yasmin Mimidinovski on September 29, 2026 Verified by Google

Just moved to the area, and after a month I can safely say this is the worst Dunkin I have ever been to. Every single time without fail, I am in the drive-thru line for way too long, at LEAST 20 min. Staff is nice enough but they are very clearly too understaffed to run the front AND a drive-thru. I used to work food service so I feel for the employees, management needs to bite the bullet and hire some people. Plenty of college students in the area that need part time work to take some pressure off the rest of the staff.

By Marla Milton on June 21, 2026 Verified by Google

They need to make the food more well done and also stop changing the deals the $6 meal deal was better with the sandwich option with the has browns and it should have different varieties of a drink option other than coffee

By Karla Quintero on May 11, 2026 Verified by Google

I used the drive through and the person took my order perfectly he made sure he said back to me and asked questions to make sure I get the best order. I asked for a light and sweet and boy was it sweet , I loved it 😍💖.

By Lisbeth on March 25, 2026 Verified by Google

It was the worst experience ever. The place is extremely dirty, and the customer service inside is slow. The bathroom is not clean—they don’t provide toilet paper or soap. I’ve gone there 3 times, and it’s always the same: everything is dirty. There’s a guy there who doesn’t wear a hat even though he prepares drinks and sandwiches. They don’t use gloves, and it’s disgusting to see that they don’t clean. For example, they have a cup where they keep the spoon they use to stir the coffee, and that cup looked extremely gross, with dirty water that has probably been there for a long time. I do not recommend this Dunkin’ at all. It’s also disrespectful that we had a large order and were left waiting for a long time while they started serving people who arrived much later than us.

By gotenks Cap on June 16, 2025 Verified by Google

I've been to this location 2x, the first time I came to this specific Dunkin location I talked with the manager while I studied for my exams (cyber security) for 3 whole hours. Nobody bothered me nor did they say I had to make a purchase to stay. I'm aware and grateful to the manager for allowing this, because I understand that she could have made it very difficult for me. A heavy set white (I'm not sure honestly if this person is male or female) then interrupted me as I headed towards the bathroom and made a statement " I have to peeee" I explained it's fine u work hard go ahead I'll wait. She proceeded to go to the bathroom and after she left, I headed in and when I open the door a woft of sweaty salty sardine smell entered my nostrils, I almost vomited I proceeded to use the restroom and 3 mins in I hear a nock at the door saying I still have to pee. I expressed to the lady you'll have to wait until I'm done. She then keeps doing this for the whole 9mins I was in the bathroom. The second time I get the cops called on me for simply being in the bathroom for 14mins there's a video if you wanna check it out. Very rude and uncalled for she even lied and said I was washing my clothes in the bathroom.