By Matt Acker on April 11, 2026 Verified by Google

Employees are very friendly and helpful. The drive through is very narrow. If you have a bigger vehicle it is tight to get through. I normally go inside.

By Llona Steele on June 26, 2024 Verified by Google

We were visiting friends in York England. Our debit card was not working to withdraw money at three different banks. We called the bank and Lordith stayed on the line until she found a way to clear the withdrawal and we got the money we needed. It was great service from a great distance away. They went the extra mile to solve our problem and it saved the day.

By Kris Hougen on May 15, 2024 Verified by Google

Absolutely love this bank! We are treated like customers and not numbers. We're recognized when we go in and it's like talking with friends. Ben and Yesenia are fabulous with answering questions and giving guidance whether it's regarding simple transactions or making decisions about a banking product. The rates and services are top notch - my husband and I always talk about how we hope they don't get gobbled up by one of the monster, impersonal banking institutions because this is the first time we've really loved our bank. Highly recommend to anyone and everyone!

By Barb Wolfrum on March 7, 2024 Verified by Google

We love banking at Geneva Bank & Trust. The staff is knowledgeable and friendly. Most of our interaction has been with Yesenia. When an issue occurred where someone was trying to compromise our accoint, Yesenia caught it and no losses were incurred. Yesenia then took measures to prevent any future issues from occurring. Thanks to her quick response we have been spared any further stress. This is the kind of banker that you want to work with - she is sharp and knows what needs to get done, and does it

By Mary Richman on February 12, 2024 Verified by Google

After having an issue with my account, Yesenia was more than happy and very patient to help resolve the problem. She also followed up with me later to confirm that everything had been properly taken care of. She was a pleasure to work with!