By Antoinette King on May 22, 2026 Verified by Facebook Petco

My dog gets motion sickness. She goes to Petco for her vaccines and grooming. Well the vets at vetco instructed me to give her dramamine for her motion sickness an hour before car travel. When I arrived to have her groomed they asked me the same question I always answer and I was honest as always she took dramamine. They refused to take her because I gave her dramamine! Their vets told me to give it to her! What am I supposed to to let her throw up all over my car???!!! She's never going back. What really pisses me off I really liked them.

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By Jami Tuttle on May 18, 2026 Verified by Google Petco

If you’re EVER looking to get fish, set up a tank, or do anything related to aquariums, talk to Anthony. There has never been an employee at any pet store that has been as helpful as him. He knows absolutely everything there is to know about safe tank stocking, fish pairings, water requirements, and is overall a fountain of knowledge. If Anthony is not there, my husband and I simply would not buy fish from here, and he is the only reason we go out of our way to this Petco specifically.

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By monica correll on April 22, 2026 Verified by Google Petco

I had a great experience at Petco. The store was clean, well organized, and the staff was really helpful and friendly. They took the time to answer my questions and made sure I found everything I needed. I’ll definitely be coming back! Melissa was an excellent technician answering all my question and kind.

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By Jay on March 12, 2026 Verified by Google Petco

We were able to create a great environment for our fish because of their staff member Anthony’s help.

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By Michelle Russo on December 26, 2025 Verified by Google Petco

Tommy is the best groomer - he took his time with both my fur babies and they look amazing!!! I am so happy and thankful!!!

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By Raquel Fedebagha on December 10, 2025 Verified by Google Petco

Always helpful found what we needed and rewards we applied for our free adult food bag for our 5 year old fur baby Dawn

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By Erica Goeller on October 26, 2025 Verified by Google Petco

The staff is so friendly and courteous. This is one of my favorite locations to shop at. They are very knowledgeable and always willing to help. They also have a great selection of product! Food, clothing, and they offer vet and grooming services. Parking is always a breeze and there is never a long line.

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By Suzanne Camerini on October 15, 2025 Verified by Google Petco

Always a great selection of inventory at this location! For the first time ever, the associate at the checkout was friendly. Often they act like they are doing you a favor, but this young gentleman is the type you want representing your business.

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By Madelyn Briones on October 2, 2025 Verified by Google Petco

My experience in this store today was very horrible when I made the appointment I spoke to Emily she advised me that I should bring all my dog's papers which I did on the day of the visit. On the day of the visit I bring all my dog's papers including rabies immunization records even extra papers the entire time she was shaking her head letting me know that I didn't have the the proper papers for my dog to get groomed. Immediately I got confused because I didn't understand what other paper she was asking I was getting a little irritated, she noticed and started to call me out because I was giving her an attitude I told her the level of frustration because I didn't understand what other things she needed the date of the rabies was there the doctor's name literally everything was on the paper and because she didn't felt that they were proper papers she told me that my pet wasn't getting groomed I was so irritated that I started yelling and that's when she told me to get out the store three times threw me at the store I was so upset that I left the store in parking lot there I met with a couple of people that had told me that she was really nasty and that she's done the same thing to them immediately I went inside the store met with one of the floors supervisors name Mel very pleasant gentleman he gave me the corporate number which I call immediately I made a complaint about this young lady. Emily no customer service skills argue with me and have no resolution skills to be the front desk head. Anyhow I spoke to the corporate there they made it claim the representative was very polite and offered a free grooming in another Petco store even though it was nice of them but I want it to get my dog groomed that day so I immediately call PetSmart 5 minutes away from where I was at they immediately register me with them gave me a same-day appointment and it was actually cheaper $90 while Petco was charging me $150 and saw all my papers and told me I did have the proper papers. this experience show me that is not the store it's the Personnel that is in charge of receiving and giving the information at the store both stores have great products lots of merchandise and also have great representative like Mel in Pepco and people like Emily can damage and ruin the critics of a store while PetSmart we're very accommodating same day Less Price Less hustle and also the store was full letting me know that there's good customer service. Here some before and after picture. And how full was pertsmart and petco was empty and still pets mart was able to accommodate me all my papers was accepted. S

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By Lori Merendino (Lori Jean) on July 16, 2025 Verified by Google Petco

FISH HAVE PARASITES! I have never had such a terrible experience. Incompetent people visit after visit. They don't know anything about the fish they sell you and give incorrect information. Let's start with the issues with my phone number. Each visit my number is given for points, after all I might as well since I spend so much money here. Come to find out all they had on record was ONE transaction. I was returning fish that Anthony told us weren't aggressive but they were extremely and disruptive in the tank for my Angel fish. I didn't keep the receipt because I had put it under my number so it would be on file just in case I had to return it but it wasn't, nothing was that i had purchased and they would not give me the credit for those 4 fish. They knew and remembered me buying them and still wouldn't give me a credit. WHO IS TAKING MY POINTS, THE EMPLOYEES PUTTING IN THEIR NUMBER TO GET THE POINTS? During that visit, I decided to buy two angelfish. Little did we know that Anthony knowingly sold us two angel fish that were in an isolation tank with a parasite. You could imagine what this did to my tank and all of my other healthy fish over the next few days. I spent so much money treating the tank, trying to save what was left after these infected fish destroyed it. Unfortunately I lost 2 of my Discus fish that I had for a very long time. I wasn't able to quarantine the new fish because i had just had fryes that i put in that tank. I took the two dying angel fish back to Petco and demanded a credit. Charles, Michelle (manager) and Anthony should NOT be working at Petco. Rude, Incompetent, and uneducated as far as fish from what I have encountered. I would not buy another item from this store or any other Petco. I am disguised with the entire situation.

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By Stelis Venbon on May 15, 2025 Verified by Google Petco

Where is everybody??? I've been waiting for a cashier for 10 minutes. I could've walked out without paying. I started to look for an employee. And behold!!! I've located 5 employees in the back of the store laughing and playing around. LMAO. What a joke! One female said someone will be with me shortly. After what seem like forever, an employee finally arrived and processed my order.
Last time I'll be shopping the brick and mortar. I can see with the e-commerce business is thriving and brick and mortar is dying....
Corporate needs to inspect this location!

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By World Vlogs on July 30, 2024 Verified by Google Petco

Update 7/25/24
Worst store experience ever!
Toni Ann (Antionette) cashier is the absolute worst. Instead of attempting to solve customers store issues, and concerns, she becomes argumentative, and rude. Instead of seeking to solve the problem, or let a manager resolve the issue, she instigates, and purposely adds fuel to an already sensitive matter. Petco can continue to pay her salary to run away loyal customers, because she successfully succeeded in running this long term, loyal, pet loving customer away.

Thankfully Petco corporate office made things fair, and that’s why I will only shop online, never going out of my way to deal with a brick & mortar store.

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This is a really great Petco! They have a large selection of products with items actually being in stock.

I appreciated that they had plenty of Just Food For Dogs in stock. They also had a large selection of treats, toys, and accessories for parakeets.

Very grateful to Manuela a super amazing Petco employee that really went above and beyond to help me find supplies for my parakeets.

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