Metro Carpet & Floors

Metro Carpet & Floors Verified by Yext

4.1

(54 Reviews)

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Listed In: Flooring Equipment and Supplies

Metro Carpet and Floors is a local, family-owned and operated business, located in the Tri-County Area. Our company was founded 20 years ago began its journey in a building less than 5000 square feet located in the Warrendale community on Detroit’s west side. In only a few short years, we moved… Read more

4.1

54 Reviews

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Erika Baker

By Erika Baker on August 26, 2025 Verified by Google

Best prices around

Albert really took care of my carpet needs!

Recommend this place to everyone

mike litteral

By mike litteral on April 28, 2024 Verified by Google

First of all, there were 3 customers ahead of me and one sails person. He took care of us all at the same time. What a juggling act he did. He answered ever question we all through at him. I was in and out within 20 minutes. Oh and the person that came and put down the carpet was on time and very professional. 5 stars to him. For me he was in and out in two hours. A totally happy customer

Jamie Cox

By Jamie Cox on July 12, 2023 Verified by Google

Metro Carpet was so easy to work with. I needed carpet in a small room in 3 days but was not able to actually go to the store due to my schedule. I called and this wonderful man texted me photos of my choices, used the measurements I gave him and was here exactly when I needed it installed (3) days.
This was unheard of to me and I couldn’t be happier. I have never dealt with such a helpful and accommodating carpet store. I couldn’t be any happier and I will never use another carpet store.

Julie H

By Julie H on September 5, 2018 Verified by Google

Albert is very nice and the prices are good BUT I was not happy with the installation. There are seams showing everywhere. I have to pay someone to come out and redo the seams and stretch the carpet because they didn't use a power stretcher. I would buy my carpet from them again but hire my own installers...

Karie Herder

By Karie Herder on November 9, 2015 Verified by Google

I must have had a gun to my head when I wrote that review 2 years ago. The only reason why we went with this company is because Costco had a contract with them. We trusted Costco so we trusted Metro Carpet. Needless to say, Costco is now replacing our carpet with the top of the line carpet from ANOTHER carpet retailer. Metro Carpet LOST their contract with them due to excessive "shady" business. Shocking! Our carpet looks like it's 20 years old when it's barely 2 years old. The quality of the carpet is ridiculous. Terrible! They charged us $500 for labor and $250 for carpet and pad! They had to recoup their cost somehow since Costco took a cut! Again...shocking! We were unaware of this since the receipt was not legible. All I can say is thank goodness we purchased it through Costco with a lifetime warranty!! Our beautiful, new, top of the line carpet will be installed very soon! Did I mention...FREE OF CHARGE??!! How Metro Carpet is still in business is beyond me! I am sure there are customers who are out a lot money and left with horrific results in their home with nasty, poor quality, carpet. I feel bad for them. Good luck if you still decide to do business with this company!!!

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Metro Carpet & Floors 4.1 out of 5.0 based on 54 user reviews.

Metro Carpet & Floors
3750 Dixie Hwy, Waterford Twp, MI
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Additional Business Details

Business Hours

M-F 9am-5pm, Sa-Su Closed

Services

Flooring Store

Listing data provided by Yext

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