By Yesi Perez on June 8, 2026 Verified by Google

They need a better system. They most definitely don’t want to deal with walk ins. Waited over an hr highly unprofessional.

By Michelle Vidoli on June 3, 2026 Verified by Google

This location is very convenient. Though the waiting area is very small quarters and "average", the wait time is reasonable and the nurse I have had on both visits was friendly and professional.

By David Naranjo on May 29, 2026 Verified by Google

The staff is always incredibly friendly and helpful! So far, I’ve met Eliana, Wafa, and Moises. They’re all wonderful and masters of their profession!

By Nevin Belir on March 18, 2026 Verified by Google

Huge shoutout to Wafa at Quest Diagnostics in Chelmsford!

I have very difficult veins, and it usually takes multiple attempts and sometimes multiple phlebotomists to successfully draw blood. But Wafa is truly exceptional. Last week, she got it on the very first try with absolutely no pain.

Today was another example of her skill. One phlebotomist was unable to draw my blood and had to pass it on. When Wafa stepped in, she again got it on the first attempt, it was quick, smooth, and completely painless.

Her expertise, confidence, and gentle approach make such a difference for patients like me. I’m incredibly grateful and hope she gets the recognition she deserves!

By Jiulianna SuBa on March 13, 2026 Verified by Google

I went in for an urgent test that my doctor requested and was told walk‑ins were accepted. I checked in and waited over an hour, only to be informed later that every scheduled appointment — even those arriving after me — would be taken before any walk‑ins. At one point it was just me and a patient with a 3:30 appointment. It was 3:20, no one was being taken in, and the staff were laughing and chatting instead of calling the next person. They didn’t take the scheduled patient until after 3:30, which meant there was no chance for me to be seen at all. I ultimately had to leave without getting the test I needed. The lack of communication and the unprofessional behavior from the staff made the whole experience extremely frustrating. If walk‑ins aren’t truly accommodated, they should be upfront about it instead of letting people sit for over an hour with no updates