By NaijaDelight on July 15, 2026 Verified by Google

We had a clogged kitchen sink and called Rooter hero.They sent out Technician: Jeffery Baldwin and I couldn't be happier with the service! He was incredibly professional, arrived right on time, and had the drain cleared in no time. He also made sure everything was clean before he left. Fast, friendly, and highly recommended!"

By Debby Ortega on April 4, 2026 Verified by Google

Very fast response time, got clog fixed but could not resolve main plug. Hydro jet cleaned out line. Problems occurred following day with cameraman, very disappointed. However, excellent customer service to resolve the unfulfilled services. Five stars for Jeff zero for cameraman.

By Elsa Rodriguez on August 11, 2025 Verified by Google

I’m not usually one to leave reviews, but this experience truly deserves recognition. There’s nothing I value more in a company than exceptional customer service, and my recent encounter reinforced that belief.

Devaun Welch came to my home on Saturday evening, even after his shift had officially ended. He arrived promptly and went straight to work on the toilet pipe issue I was experiencing. Devaun proved to be incredibly professional and efficient, treating the problem with the seriousness it warranted. His respectful demeanor and extensive knowledge were impressive and highlighted the high standards that Rooter Engineering upholds.

I'm genuinely thankful I found this service, and I feel compelled to share my experience for anyone out there seeking reliable help. Devaun conducted a thorough inspection of the plumbing system and was able to pinpoint the underlying issue quickly. He was attentive and took the time to listen to my concerns, ensuring that I felt heard and understood. Before he left, he made certain that everything was resolved to my satisfaction. I truly appreciate the care and effort he and the team put into making sure the situation was addressed properly. This level of dedication has not only solved my problem but also built a strong sense of trust in their services.
~ Thanks so much yal!!!

By Dianne Castor on March 10, 2022 Verified by Google

Jed from Rooter Hero Plumbing was very professional and pleasant. For my scheduled appointment, he called early to let me know he would arrive in 15-20 minutes. He arrived promptly and told me the cost for the work before proceeding. It was a bit pricey even with a coupon. I agreed and he quickly went to work. I was pleased the with the service provided, water heater flushed. Jed said there was quite a bit of sediment collected. He recommended flushing be done every 1 to 2 years. Job well done but I recommend calling around for the price that is agreeable to you. In the long run, regular flushing preserves the life of the water heater and spares the expense of buying a new one.

By Kayla Walker on December 10, 2021 Verified by Google

Jed Beltran is absolutely wonderful!! I would recommend him to anyone needing plumbing assistance!! We had a shower/bathtub clog, and though we are on a septic tank property he was able to assist us with our issue. He was very thorough and knowledgeable, and he is an extremely hard worker. He cleared our clog, and even educated us on our pipes and our issues! He informed us on how our cast iron pipes catch easier than most, and after clearing our issue he was even knowledgeable enough to know what was a recent clog, and what may be attributed to previous home owners. Thanks Jed! He is seriously the best! Your company should seriously reward this guys for absolutely exceptional service!!!