By Inna Rubio on August 13, 2026 Verified by Google

I had a great experience with PuroClean Restoration Specialists. They were quick to answer my call and had a specialist at our home within a couple of hours, exactly when I requested. Nick arrived on time and was professional, friendly, and knowledgeable. He took the time to explain the issue and what needed to be done in great detail. I really appreciated the excellent customer service and would definitely recommend Nick and PuroClean Restoration Specialists to anyone in need of their services.

By Sumith Chandra on May 15, 2026 Verified by Google

I spoke to Jim this morning about a mold situation in my bathroom this morning. He was such a nice gentleman and gave me details to the extent what causes it , how to avoid it and if I could do self restoration etc. He wasnt salesy or pushy. Very honest person . I wish them good luck and if I need more help they will the first ones I will contact

By Kimo P A on April 14, 2026 Verified by Google

This is 2nd review from my 2 experiences with PuroClean, Frisco location.
Both times they far exceeded my expectations.
Our situation is our roof is leaking week after the roof was replaced last May. Installed by Refined Roofing, Prosper, owned by Brent Lee.
Still leaking today.
Called Frisco office Friday 4/10/26. Lady I spoke to truly cared and understood our situation. She expedited our matter and within 15 minutes, got a call from, I believe Ryan. He understood my urgency and situation and told me first thing Monday a specialist will come out.
Early Monday, I belive it was Daniel, hope I'm right, showed.
Young man with great personality and genuine concern, did all he needed to, to check for water damage. He was very through and took many pictures and used all of his sensitive equipments to check for water damage and saturation.
He clearly told me the findings and seemed sincerely honest!
Beginning of early last year we had water damage in the kitchen and dining area. Plummer we called told us to call the water damage specialist they use. A large company. It was one of the worst experience as a homeowner with this company.
Never will we use them.
Puroclean will be the only company for us!
I will tell every neighbor about PuroClean. Hope they will never need them but with all the fierce storms around here, good to have a great, reputable, professional company to call.

By Rose Moore on February 19, 2026 Verified by Google

My first experience with PuroClean Restoration was some years ago, Nick came out and did an excellent job! That first experience was the reason to call on PuroClean Restoration again for help with water damage. Nick came back out and did an excellent job! He does his work well, he is very knowledgeable, he is very considerate, polite, dependable, patient with the customer, and overall delivers great customer service.

By Stephanie Adams on February 13, 2026 Verified by Google

Would highly recommend this company and Luis A in particular. He was so patient, communicative and knowledgeable. He never rushed and answered each question to my satisfaction. I felt safe with him in my house. He made it as easy as a situation like this (sudden water leak and resulting damage) could possibly be. If I ever had another issue I would call them again without hesitation.