By Nadia S on October 10, 2026 Verified by Google

Everything was fresh!!!! Lots of seating , very clean. The staff was friendly :) I was surprised at the new frosty items, ketchup available at your own dispense, same with the soda machine where you can mix them lots of different Coca-Cola products. Definitely my favorite Wendy stop coming from South Texas to Dallas. Thank you team for making our experience easy! And they got the good music playing! Don’t forget to go check out the gas station has soo many cool trinkets!!! Cookie batter frosty was loaded… all the food look just like the pics!!

By Jessica Carbajal on May 15, 2026 Verified by Google

I had a big 9 biggie bag burger orders they told me it was going to be a wait and I was fine with waiting. Before I left I checked my bag and was missing a burger went back in side and waited for them to figure out what they missed. But then I checked it again and I was missing all my nuggets. Mind u not I live in Lancaster so I had to drive back to get my correct order. Lastly I ordered my food at 11:40 pm and didn't get my order until 12:30

By Nichon Mitchell on April 7, 2026 Verified by Google

So...I got to this location frequently because it's the closest to my house. I went today for the free fries and frosty since there was a dunk in the National Championship Game that Michigan won. The fries were trash and the frosty was chocolate milk. I also ordered nuggets and they tasted like they been sitting under a heat lamp all day. Wendy's-- if you're going to give a promotion, make sure the food is going to be good. I hate that I don't have a better one that is closer. This just reinforces that I need to quit eating fast food.

By Keith Drouin on December 8, 2025 Verified by Google

First let me start off by saying the team members at this location we're amazing and went out of their way to assist me now that being said the individual on duty acting as supervisor whomever he is really needs to get an updated class on customer service and basic fraction mathematics. Tonight I stopped in there for a family size chili (for those who may not know that is roughly about five large chilies in one giant Bowl to take home to the family) when paying at the counter the cashier asked me if I would like cheese and onion and I said please, thinking of course that it would be enough cheese and onion for a family size chili. So when I seen the cashiers assistance putting together my order and it was a small container of chili cheese and a small container of onion I requested to purchase some additional. One of the other team members said oh not the small containers you need to use the larger ones for the family size container basic mathematics 101 makes sense to me because had I ordered a large chili I would have gotten a small side of onion and a small side of cheese to put on top of one large. However I'm getting five largest which means you would get 5 cups of cheese and 5 cups of onion correct? No you would be wrong in assuming so at this Wendy's according to the supervisor on duty. I did offer to pay for additional cheese and onion from the beginning so I went to the cashier to purchase an extra cheese and onion and it was in the dawned on me and so I asked the supervisor on duty if I was getting a large chili with extra cheese and onion on the side you would give me what the small container of each correct he said yes. So I asked him how many chilies were in a family size chili and he answered five. So of course I inquired then why would I not get five small containers of onion and five small containers of cheese? (Again basic mathematics fractions people). 1 chili one small cheese one small onion on side 2 Chili's two small cheese too small onion on side etcetera etcetera or so you would think. Now mind you I have purchased additional cheese and onion at this point and the supervisor on duty still refused to understand the basics of my simple equation. This is why I say they need to get a refresher course on customer service and the quantities of side items you get with a larger item. 23 employees working under him this evening I commend you. You provided excellent customer service and was willing to rectify the error with no hassle. My suggestion is that set management takes a step back or even take a seat and sit and observe as the other employees teach him a thing or two about customer service. Side note I would consider myself a pretty much regular at this location I make it a routine to stop in there at least once a week. And as usual I only deal with the cashiers and the window person and they're always phenomenal. This time however I went inside to purchase the family chili and this was the outcome. Management don't forget where you started and don't forget where you came from the little people have it right and because of these little people I will be returning certainly not because of the hospitality and service offered to me from management.
I have added a few pictures just for GP and visual comparison.

By Mona G on May 18, 2023 Verified by Google

Today was my second and final time visiting this location. The first time I went I ordered the number #1 and it poorly assembled. The mustard and ketchup were haphazardly applied. The lettuce piece was too big and the tomato wasn't fresh. I ended up throwing the top bun away. The fries were room temperature. On today I ordered the spicy chicken sandwich combo. I ordered the drink w/o. They are notorious for giving you 3/4 cup of ice and a little drink. The drink provided was literally a little cup. Looked like something served with a kids meal. Maybe it's just this location because I never experienced this before. You have subpar food and now you substitute a small drink with a kids cup. Do better Wendy's